I came across this gorgeous boutique while looking for some loungewear My order arrived next day and the presentation was just fabulous My sweatshirt was beautifully gift wrapped in a gorgeous... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Smudge always have such a beautiful range to choose from- found a beautiful piece perfect for spring summer drinks. I have ordered a few bits from them now and each time I get compliments from people... See more
I ordered an Alice McCall Serenade Me Blouse to match with the pants bought locally, in Australia. The service, from placing the order to fast postage (albeit incredibly expensive for such a light ite... See more
Very good service at point of sale, but impossible to contact upon return. Indeed a smaller size coat, but no response to email and tried call the. boutique x 3 but no response. I have so... See more
Company details
Information provided by various external sources
Women's fashion focussed boutique, bringing the best of new and established brands such as Sister Jane, Laurie & Joe and Cameo Collective. Chic tailoring, beautiful embellishments. French, Italian and British design.
Contact info
United Kingdom
- smudgeboutique.com
4.8
Excellent
161 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super impressed with the service
Super impressed with the service! A beautifully packed parcel that included a handwritten thank you. My dresses are gorgeous and a brand that I haven't seen anywhere else. It won't be my last order!
18 March 2021
Shipped so fast
Shipped so fast, the dress was exactly as shown, and included a thoughtful note. Amazing experience overall!
16 March 2021
Excellent service all round
Excellent service all round! I have the most beautiful blouse waiting to be taken out for drinks!
10 March 2021
Super customer service and my item was…
Super customer service and my item was beautifully wrapped and boxed. The Smudge team are very personable and prompt in their responses. Their service on the whole makes me want to be a Smudge Boutique regular customer. Thanks Smudge, I love my new item.
9 March 2021
Excellent customer service
Excellent customer service. Sadly I had to return the item but they refunded me promptly. Would definitely buy from them again.
4 March 2021
Very happy with my order
Got my order the next day really nice quality tracksuit by Rails. I would shop again from Smudge. The instagram communication was very fast aswell when asking advice for sizes. Very fast and great communication! Thanks!
24 February 2021
Amazing service and quality EMU rainbow slippers
Amazing service and quality , very helpful would definitely recommend ❤️❤️
22 February 2021
This was my first order from Smudge and…
This was my first order from Smudge and I would def order again. Item came quickly and beautifully wrapped, I am very pleased with my new hoodie, thanks x
20 February 2021
love them
they are very cozy, so soft and comfy, i got a size up from what i normaly wear, im really pleased with them, they came very fast too.
17 February 2021
Great service - fab boutique!
Great service. Beautifully wrapped. And quick postage. Thank you! I found Rails on your site which meant I didn’t have to pay a ridiculous tax and import charge which would have increased the cost by nearly £50 for a shirt. Will definitely keep an eye on your website for new stock.
10 February 2021
Super helpful
Super helpful, lovely personalised note with product, great customer service.
10 February 2021
Love my purchase from Smudge
Love my Ragdoll sweater, fab brand. Gorgeous colour. Thanks to the Smudge team fir advising me on size by email and packaging my sweater up beautifully and posting promptly xx
6 February 2021
A lovely boutique who stocks some…
A lovely boutique who stocks some quaint brands. Ordered a beautiful Sister Jane dress, arrived very quickly and well packaged, including a handwritten thank you note. Joy to buy from.
Elizabeth
Jan 2021
4 February 2021
Lovely dress will be buying from this shop again
Very good communication. Love my dress . Fast delivery and lovely packaging with a cute little note inside
29 January 2021
Excellent staff and seamless collection…
Excellent staff and seamless collection service
19 January 2021
The service was second to none and my…
The service was second to none and my purchase came with a beautiful personalized message to thank me for buying and to enjoy my purchase absolutely thrilled with the service and the garment
18 January 2021
As always I’m so thrilled when my…
As always I’m so thrilled when my Parcels arrive so beautifully wrapped with a hand written note !! 💕💕 love my sweater !! Thank you 😍😍
9 January 2021
Could not recommend Smudge more to…
Could not recommend Smudge more to anyone! Trustpilot please could we have a 6th star please??
6 January 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.