We have ordered a lot of photobooks from them but I think the quality has gone way down. The photos look terrible. There were also duplicates - lots of them - after they did the layout automatically.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Orders- missing, incorrect, damaged. Customer service - call centres based in Asian countries, responses are exact repetitions, ‘escalating’ means email which you don’t here from to resolve the issue,... See more
I ordered photos at the start of March and I never received my online photos. My son needed them for a school project. It's been a month and there's no way to email anyone for support. I'm very disapp... See more
When my mother died in a town we did not know anyone, instead of a funeral I created a photo memorial of her life. I put captions to the pictures to tell her life story. I ordered 35 copies which arr... See more
Company details
Written by the company
At Snapfish, it's easy to create a personalised photo gift. Shop Photo Books, Canvas Prints, Calendars, Gifts and more. Turn your photos into a keepsake in just minutes.
Contact info
201 Sussex Street, 2000, Sydney, Australia
- snapfish.com.au
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very happy with the recent…
I am very happy with the recent finished book which I created using Snapfish, as I have been with other books I have made in the past. Also it was completed and sent to me promptly. I will certainly recommend Snapfish to others.
Thank you.
Always correct and on time
Orders always correct and always on time. I have used them many times and will keep on using them.
High Quality work
I recommend Snapfish for all of my photographic needs and purposes. Their service is reliable, prompt and fair pricing. The quality and standard of the finished product is of a high standard. I use Snapfish mostly for my own photographic business needs.
Snapfish is an excellent budget printer
Snapfish is a great budget printer. The colour reproduction is often not quite right, but I have noticed a significant improvement in the overall quality of Snapfish products over the past few years. Customer service and the desire for customer satisfaction is absolutely excellent. It would be great if Snapfish offered a fine art/higher end printing service, too. I will continue to use Snapfish printing for my budget printing needs.
my order was perfect
ordered pictures of my late son and I and even though they were not 100% clear I wanted them anyway and have to say they are excellent.got the big size on canvas for the wall and they bring me comfort.this company has always given me 100% quality and service and would not go any where else.
Professional photo books at the click of a button, thank you Snapfish Australia!
I love the photo books printed by Snapfish. I have even given two books as gifts because they were so professional. My on-line preparation was easy (except I had too many photos to choose from on my digital camera!) The on-line instructions are easy to follow. When I wait for special deals, the discounts are very generous. I wont use anyone else to print my photo books. A huge thank you and a gold star to Snapfish :)
Very Happy.
Very happy with the quality of my product and the rapid delivery time. Well done.
Prompt service and kept informed of…
Prompt service and kept informed of progress.
Always have great results from my…
Always have great results from my snapfish photo books. Love them and would recommend this easy to do method of retaining ones memories.
Thank you, Snapfish.
I know I do the work in putting the pages together but Snapfish prints what I have done. I have done many books as presents to the recipients and they love them. I have told many of my friends to use Snapfish.
I always work with Snapfish. No-one does it better!
Great way to record precious memories.
I have been using Snapfish for many years and are happy with the products I have purchased. There are often good specials and offers and the products are good quality. It is a great way to record precious memories through photographs. I have recommended Snapfish to many friends over the years.
Snapfish the Best memory maker
Snapfish have be so good, their site is easy to monouver and they have great colours and extras. Very easy to use and make books. Love the specials they have as it saves you so much money and you get a high quality photo book all made up, delivered to your door and a treasure to keep forever. Beautiful memories created with the help of Snapfish’s great program. 10/10
excellent service
The photo book was an excellent quality and just as ordered! The online help line was good too when I had a few queries.
Excellent quality and value
Photo books are a great way to highlight your favorite photos. The quality is first rate and the layout options allow you to be creative.
Extremely happy with my canvas!
I was very happy with my canvas, extremely happy with the job.
My only comment is that the courier company left my parcel out on a retaining wall where they had photographed it as proof of delivery. Disappointing because it could get wet there! Please leave in front door alcove.
Just what I ordered
Products were just as I ordered, images were clear and colours were spot on. I am very happy with both the products and the speed at which I received them.
Alwsys great value for the quality.
Cost, end product quality, quick service, ease if ordering and preparing items.
Tried the rest, but you’re the best.
Quality Product
Snapfish have always provided a quality product and I have enjoyed keeping mementos with photobooks and gifts. Thanks Snapfish for storing my stuff also.
I love my Snapfish album -a great…
I love my Snapfish album -a great reminder of thecdays of holidays!
The service was fast and high quality.
Thanks Snapfish!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








