Snaptrip Reviews 3,178

I didn’t really realise I had booked with Snaptrip, I guess I need to be more careful but the Trustpilot rating had led me I think. I found some lovely places at good prices so I am grateful for that. When I actually booked though, I had confirmation emails from both Snaptrip and Cottages.com and had been charged but the 3 dogs part of my booking had not transferred into the Cottages.com confirmation which was quite annoying as I had to contact them to update it as the online account access that it directed me to for this did not work, redirecting me to the ‘old’ website fo this which kept giving error when I tried to login. Then, I received an email from Snaptrip saying my booking hadn’t gone through. This all added unnecessary stress to the experience but the booking HAD gone through. I’ll just go directly to Cottages.com next time I think as am unsure why I needed Snaptrip and how they were involved anyway. Again, I’m sure it’s my fault, I will be more careful next time.

Website Easy to use

Brilliant! Easy to use site enabled me to make the booking I wanted at a highly competitive rate. Will certainly use again.

Very quick and easy to book holiday. Initially I was apprehensive as I was booking with Cottages.com, however everything went smoothly.

I booked a holiday property on 5 January 2026 for a week commencing Friday 7 August 2026 staying in Scotland. The booking was completed on-line and I paid a deposit. On 6 January I received an email from the customer service team at Sykes asking me to change my check-in date to Saturday 8 August for one week. I replied, however, the automated response I received stated I could expect a reply within 7 days. Given I have booked a ferry I couldn't wait 7 days for a reply so I tried calling. I spoke to a team member who said they'd transfer me to an agent. I was holding for 10 minutes with no information on how long I might have to wait. I then tried the WhatsApp option and again I received an automated response. Given that Sykes contacted me, I would have expected a more immediate response.

We really enjoyed our stay at The Oast House during Christmas also the cosying of the place.It was so lovely, the beams and all furnishings made it so perfect as not so Morden. Loved the walks especially one on the last day. The Hosts were really warm, friendly and were at the end of the line whenever needed. They gave us the history of the place and my boys loved the conversation on Cattle imagine. We are planning to go back for summer.
I would recommend the place for anyone who’s dying for Peace and Quiet.👌

We find our next holiday so quickly with this website. Also liked the summary of reviews so we didn’t have to read through them all.

Good information about property.

Gorgeous property. Was easy to book

Melissa came back within ten minutes with answer to my questions.
Booking was easy and informative.
Thank you

We were able to book a place for next year that caught our eye earlier this year. The site was easy to navigate and the information provided was comprehensive.

Everything

Snap trip were very quick to respond to the issue I was having booking a holiday on line forwarded me on to the relevant company to contact

Very quick in dealing with my booking.

Found the perfect holiday home quickly.Good price wifh ease of booking

found us a property not seen before making new years eve trip a reality