Decent shipping, but getting your refund doesn’t seem to be their priority. Been waiting for 6 weeks now and there is no response to email or other contact. I wouldn’t recommend ordering from th... See more
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See what reviewers are saying
Sneakers District is a sneaker lover's dream! They offer an incredible variety of beautiful models and trendy colors. But what truly impressed me was their super-fast delivery. I ordered my NB sneaker... See more
All the sneakers that we liked Sneaker district had in our sizes, for myself and my wife. Their website is clear and easy to navigate. We placed an order online and received our delivery the next day... See more
The item is as described. Delivery is fast and as per the commitment (next day delivery). The website is easy to navigate and they accept various payment options. It is my first time buying sneakers... See more
Company details
About Sneaker District
Written by the company
✓ Gratis retourneren
✓ Achteraf betalen
Bij Sneaker District ervaar je kleding en sneakers van een heel nieuw niveau. Wij groeien altijd mee met de laatste trends. Je scoort bij ons alles van klassiekers als adidas, New Balance en PUMA tot exclusieve merken en speciale releases. Sneaker District is een online winkel waar je de nieuwste kleding en schoenen kunt vinden om volledig in stijl de deur uit te gaan.
Contact info
Rozengracht 21, 1016LR, Amsterdam, Netherlands
- info@sneakerdistrict.com
- sneakerdistrict.nl
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I want my money back !!!
I want my money!!! Still waiting for my refund (2 months+) no reply by email, they don’t answer the phone and life chat doesn’t work (or it takes 5 hours waiting to get kicked out!) I see that I’m not the only one with this problem, so I am afraid SneakerDistrict will no longer excist next month… and if they do, I will never ever order again!!!

Reply from Sneaker District
Steal
I send back a pair because it was the wrong size. They never gave my money back 150€!!! They never answer to my message on instagram or my mail !

Reply from Sneaker District
Unexistent custuner support
Unexistent custuner support. Neither trough their website chat, neither whatsapp or messanger.
After some atempts to get an information about a product and if they could deliver it to Portugal, i never got any reply

Reply from Sneaker District
Not receiving my money back
I send my order back a month ago and still didn't receive my money. They mailed me it will take longer but still nothing after over a month.

Reply from Sneaker District
No refund received for almost 2 months!
No refund received for almost 2 months. And no feedback via mail or chat. Terrible

Reply from Sneaker District
Sadly they did go bankrupt so I guess…
Sadly they did go bankrupt so I guess we’ll never see our money back.

Reply from Sneaker District
Almost 200 euros ripped off
Order number 3212738
I have returned two pairs of shoes and after 3 months I am still waiting for my refund of 180 euros. I have written to support in the meantime, but there has been no reply.
I think they stole from me. I would not recommend them to anyone!

Reply from Sneaker District
Terrible customer service and still waiting for my refund 6+ weeks later!
Be sure that you know your exact size because the refund procedure and customer service is non-existent!
I ordered a pair of shoes online on October 4th and received them two days later. Returned them on October 10th at the Antwerp store because they were the wrong size. Now, november 23, I'm still waiting for my refund. I have emailed multiple times asking where my refund is but never got a reply back.
This is basically theft and this will be the last time I've ordered from this webshop.
Stay away!

Reply from Sneaker District
I bought some sneakers in June which…
I bought some sneakers in June which didn’t fit so I returned them. I chased the refund in July and August and September.
On October 12th I got an email saying the refund would be made within three days. It is November 20th and still nothing. Intend to take it further. Live chat always down. Phone always rings through, you wait a while and then it says no-one is there to answer it and it cuts off. Never get a response when I email them. Am now looking to take it legal.

Reply from Sneaker District
Very good
Got picked for a raffle and delivered the day after ! So happy with the service
Fastest delivery in the entire world
Fastest delivery in the entire world. I couldn’t believe it.
Horrible customer service
Horrible customer service. Nobody answers in support chat or email

Reply from Sneaker District
Great!
I couldn’t find these particular shoes I wanted in my size anywhere! I found them on here and they were delivered within 2 days. So happy about this!
Will definitely be reordering again from here!
Never got my refund after having…
Never got my refund after having returned my shoes - scam company!

Reply from Sneaker District
Never again!
Dont buy shoes here if your not 100% sure about it. My refund is pending over a month now and customer support isn't even responding to any message on any platform. Just really frustrating, annoying and feels like a scam.
Update: the whole process took over a month, a self paid return, about ten unanswered mails and the PayPal support to get the refund for shoes I ordered here. Safe to say I would neither recommend to anybody to order from this shop nor will I ever buy anything ever again from sneaker district.

Reply from Sneaker District
Good product range and attractive…
Good product range and attractive prices. Delivery and returns are easy and smooth. The overall shopping experience was great.
Returned shoes in August and never…
Returned shoes in August and never received a refund - criminals!

Reply from Sneaker District
I returned my shoes and never got a…
I returned my shoes and never got a refund!!! Multiple e-mails send and never a reaction. Phone number doesn’t work anymore.

Reply from Sneaker District
Fast delivery 📦
No refund - avoid!
Item returned in time frame, paid for tracking.
No refund and now 5 weeks since returned item. No reply to emails or live chats…

Reply from Sneaker District
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