Sneaker District Reviews 5,531

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 2 out of 5 stars

Decent shipping, but getting your refund doesn’t seem to be their priority. Been waiting for 6 weeks now and there is no response to email or other contact. I wouldn’t recommend ordering from th... See more

Rated 5 out of 5 stars

Sneakers District is a sneaker lover's dream! They offer an incredible variety of beautiful models and trendy colors. But what truly impressed me was their super-fast delivery. I ordered my NB sneaker... See more

Rated 5 out of 5 stars

All the sneakers that we liked Sneaker district had in our sizes, for myself and my wife. Their website is clear and easy to navigate. We placed an order online and received our delivery the next day... See more

Rated 5 out of 5 stars

The item is as described. Delivery is fast and as per the commitment (next day delivery). The website is easy to navigate and they accept various payment options. It is my first time buying sneakers... See more

Company details

  1. Shoe shop

About Sneaker District

Written by the company

✓ Gratis verzending vanaf €50
✓ Gratis retourneren
✓ Achteraf betalen

Bij Sneaker District ervaar je kleding en sneakers van een heel nieuw niveau. Wij groeien altijd mee met de laatste trends. Je scoort bij ons alles van klassiekers als adidas, New Balance en PUMA tot exclusieve merken en speciale releases. Sneaker District is een online winkel waar je de nieuwste kleding en schoenen kunt vinden om volledig in stijl de deur uit te gaan.

Ga naar Sneaker District


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 1 out of 5 stars

I want my money back !!!

I want my money!!! Still waiting for my refund (2 months+) no reply by email, they don’t answer the phone and life chat doesn’t work (or it takes 5 hours waiting to get kicked out!) I see that I’m not the only one with this problem, so I am afraid SneakerDistrict will no longer excist next month… and if they do, I will never ever order again!!!

29 November 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

Steal

I send back a pair because it was the wrong size. They never gave my money back 150€!!! They never answer to my message on instagram or my mail !

29 September 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

Unexistent custuner support

Unexistent custuner support. Neither trough their website chat, neither whatsapp or messanger.
After some atempts to get an information about a product and if they could deliver it to Portugal, i never got any reply

23 November 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

Not receiving my money back

I send my order back a month ago and still didn't receive my money. They mailed me it will take longer but still nothing after over a month.

13 October 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

No refund received for almost 2 months!

No refund received for almost 2 months. And no feedback via mail or chat. Terrible

10 October 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

Sadly they did go bankrupt so I guess…

Sadly they did go bankrupt so I guess we’ll never see our money back.

28 September 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

Almost 200 euros ripped off

Order number 3212738
I have returned two pairs of shoes and after 3 months I am still waiting for my refund of 180 euros. I have written to support in the meantime, but there has been no reply.
I think they stole from me. I would not recommend them to anyone!

24 November 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

Terrible customer service and still waiting for my refund 6+ weeks later!

Be sure that you know your exact size because the refund procedure and customer service is non-existent!

I ordered a pair of shoes online on October 4th and received them two days later. Returned them on October 10th at the Antwerp store because they were the wrong size. Now, november 23, I'm still waiting for my refund. I have emailed multiple times asking where my refund is but never got a reply back.

This is basically theft and this will be the last time I've ordered from this webshop.

Stay away!

23 November 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

I bought some sneakers in June which…

I bought some sneakers in June which didn’t fit so I returned them. I chased the refund in July and August and September.
On October 12th I got an email saying the refund would be made within three days. It is November 20th and still nothing. Intend to take it further. Live chat always down. Phone always rings through, you wait a while and then it says no-one is there to answer it and it cuts off. Never get a response when I email them. Am now looking to take it legal.

20 November 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Nobody answers in support chat or email

18 October 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 5 out of 5 stars

Great!

I couldn’t find these particular shoes I wanted in my size anywhere! I found them on here and they were delivered within 2 days. So happy about this!
Will definitely be reordering again from here!

12 November 2023
Unprompted review
Rated 1 out of 5 stars

Never got my refund after having…

Never got my refund after having returned my shoes - scam company!

14 November 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

Never again!

Dont buy shoes here if your not 100% sure about it. My refund is pending over a month now and customer support isn't even responding to any message on any platform. Just really frustrating, annoying and feels like a scam.

Update: the whole process took over a month, a self paid return, about ten unanswered mails and the PayPal support to get the refund for shoes I ordered here. Safe to say I would neither recommend to anybody to order from this shop nor will I ever buy anything ever again from sneaker district.

13 October 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

Returned shoes in August and never…

Returned shoes in August and never received a refund - criminals!

31 October 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

I returned my shoes and never got a…

I returned my shoes and never got a refund!!! Multiple e-mails send and never a reaction. Phone number doesn’t work anymore.

2 August 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

Rated 1 out of 5 stars

No refund - avoid!

Item returned in time frame, paid for tracking.
No refund and now 5 weeks since returned item. No reply to emails or live chats…

4 October 2023
Unprompted review
Sneaker District logo

Reply from Sneaker District

Dear,

Thank you for your review. Unfortunately, Sneaker District has recently gone bankrupt, so returns and refunds are no longer being processed.

Trainer District's URL was taken over by Etrias Lifestyle Stores this month, however, unfortunately we are not dealing with past orders. We are extremely sorry and annoyed for you, but if there are any questions about this, you can contact the receiver.

You can submit your claim to the curator at: https://www.claimsagent.nl/nl/Insolvencies/Details/24932

You can find the curator's instructions via this link.

If you want to place an order with Sneaker District in the future, you can safely do so again from this month, as the company has now become part of another company. All transactions will now go through Etrias, so there will be nothing to notice from Sneaker District's earlier bankruptcy.

Should you have any further questions or uncertainties, please do not hesitate to contact us.

Kind regards
Etrias Customer Service

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