I had a fair idea what I needed for my Jaguar XJ6, however a pal gave me the wrong part number. I emailed 📧 and asked about the OEM part and Tom Rochelle was brilliant. Tom went above and bey... See more
Location
Switch locationStourbridge Road, The Heritage Building, WV15 6AP Bridgnorth, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
I find your postage and packaging could do with review. If a very small part like a seal, clip, nut, washers, particularly if the item has a lesser value than £6.99, it could save cost to pop them int... See more
Company replied
Straightforward, easy order and transaction, no delays for parts, fast shipping. Couldn’t ask for more!
I ordered parts by phone very easily after speaking to an efficient knowledgeable parts staff member. The price was fair so I asked about availability of another part I had recently purchased elsewher... See more
Company details
- #24 of 31 best companies in Car Parts Manufacturer
- #45 of 61 best companies in Vehicle Parts Shop
- #10 of 19 best companies in Vehicle Parts Market
- #70 of 98 best companies in Auto parts shop
- #91 of 132 best companies in Car accessories shop
- #1 of 1 best companies in Jaguar dealer
Written by the company
Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.
Contact info
Stourbridge Road, The Heritage Building, WV15 6AP, Bridgnorth, England, United Kingdom
- 01746765432
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 1 week
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Good & helpful service thank you
Excellent service as always
Excellent
Excellent. Phoned for assistance with a part. Knowledgeable helpful customer service, prompt despatch and delivery. If only all companies were even half as good as these, Britain would be a better place!
A very positive experience
A very positive experience. Staff were very friendly helpful and efficient.
Requirement for a rare part.
The part I ordered was priced well and delivered in a timely fashion. When it arrived it was spot on. What more could one want?
SNG were very quick to respond and fill…
SNG were very quick to respond and fill the order. Received package in good order and in terrific time. All parts were as described.
order a wheel bearing for XKR after…
order a wheel bearing for XKR after three days no dispatch advise (quoted 2 days) so emailed, no reply, emailed again requesting to cancel order as purchased elsewhere, again no reply, nearly two weeks after order received an email, it's on it's way, again emailed advising of previous emails, yep no reply, refused dleiver and then requested refiund, yep no reply so it's now a credit card charge back, very poor service and none exsitant customer services, never deal with again

Reply from SNG Barratt - UK
Cracking company to deal with!
fast, accurate and the best parts for my beloved Jag!
SNG are real people not chat bots or faf, I really like dealing with them.
I bought Jaguar parts from them at 4pm…
I bought Jaguar parts from them at 4pm they dispatched the parts at 5:30 the same day & delivered them next working day at 11am!
Delivery cost too severe
Very quick service, but delivery cost too severe for just 2 'O' rings in a small envelope.
Ordered the part on Monday in the uk…
Ordered the part on Monday in the uk and arrived in Australia via DHL by the Friday very quick and easy service.
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