I was a bit concerned because when I checked my past purchase records on the website, I couldn't find an image showing that the item was graded PSA 10. I would feel more confident and reassured about... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I truly enjoy the service and quality of SNKRDUNK. Their shoes are absolutely legit and their app is easy to navigate and use. I definitely recommend them. The only reason why I gave them 4 stars... See more
Company replied
Great platform for trading cards But slow progress on authentication Also the sold records part can be improved. I think user should be able to access the sold item original listing like eBay
Company replied
Site is great find good prices in some stuff but fees are wayyyy high. Plus shipping together isn’t an option and it doesn’t seem like they do to much for buyer if seller flakes. But anyway they have... See more
Company replied
4.3
Excellent
222 reviews
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Authentic, Cheap and support is amazing!!
Bought quite a few sneakers from SNKRDUNK over the last 6-12 months. Prices are easily better if not comparable to other apps/sites. Shipping is 90% of the time fast. The rest decent. But cheap compared to others. Support is amazing, even got a bug fixed for me! Updated today after being advised by support, amazing no issues with favourites now! The guys are great! Recommend to all who have access…not sure if it’s available worldwide. Thanks SNKRDUNK!
18 February 2025
Unprompted review
Reply from snkrdunk.com
Thank you so much for your support and for sharing your experience!
We're thrilled to hear that you've been enjoying shopping with SNKRDUNK and that our prices, shipping, and support have met your expectations. We're also glad we could assist you with the bug fix! Your recommendation means a lot to us. 🌟
SNKRDUNK is expanding, and we hope to bring our service to more sneaker lovers worldwide! If you ever need anything, feel free to reach out. Happy sneaker hunting! 👟🔥
HIGHLY RECOMMENDED
From the very 1st day of the purchase. I've been communicated with via text, App, and email. Very friendly service and speedy communication. Great selection and awesome prices from what I noticed. Thank you so much. I look forward to purchasing from SnkrDunk again in the near future.
5 February 2025
Unprompted review
Reply from snkrdunk.com
Thank you for taking time to leave us a review! ☺️
We are glad to know you are satisfied with the variety of items available on our platform and prices! We also appreciate your comment about our service 🥰
Please let us know at any time if you have any request or suggestion!
We thank you again and look forward to be of service again very soon! 🙌
Is really good website to purchase…
Is really good website to purchase sneakers and Card. All is authentic. Very good customer service also fast response. Thank you SNKR
1 February 2025
Unprompted review
Reply from snkrdunk.com
Thank you so much for your kind words! 🥹❤️
We are so glad to hear that you had a great experience and it's awesome to know that we met your expectations. 🔥
We will do our best to provide even greater service in the future. 💪
We look forward to serving you again soon and thank you for choosing SNKRDUNK! 💕
Great company to buy from.
Got some genuine sneakers. Was kept updated all throughout. I highly recommend SNKRDUNK.
17 January 2025
Unprompted review
Reply from snkrdunk.com
Thank you for your awesome review! 💕
We're thrilled to hear of your positive remark and that you had a smooth experience with us. Your recommendation means a lot and we thank you for choosing SNKRDUNK! 🙌
We look forward to serving you again soon.☺️❤️
I prefer buying from SNKRDUNK over any…
I prefer buying from SNKRDUNK over any of the other reselling apps/sites because of their efficient service, attention to detail while authenticating, great communication, and fair prices. I live in the US and I’ve found that I receive my orders from SNKRDUNK faster than I do when I order from StockX, GOAT, Grailed, and even eBay now that they’ve tacked on so much waiting time for their authentication process. All in all, SNKRDUNK is just better than the rest!
10 January 2025
Unprompted review
Reply from snkrdunk.com
Thank you for taking time to write such a detailed review! 🤩
We are glad to hear your opinions about our service, including our authentication process. We are especially thankful about your opinions about the overall quality and speediness ✨ We will continue to strive to meet and even surpass your expectations!
Thank you so much for your comments and we look forward to have you purchasing on SNKRDUNK again soon! 🫶
I have used SNKDNK on several…
I have used SNKDNK on several occasions, to get awesome kicks that I can’t get in Australia. They provide regular updates and shoes always arrive in mint condition as promised. Highly recommend.
4 January 2025
Unprompted review
Reply from snkrdunk.com
Thank you so much for taking time to leave a review! 🥰
We are glad to hear that you were able to find items hard to obtain in your location! 👟
We will always strive to provide you with satisfactory products and experience and we appreciate your continued support!
Thank you again and we look forward to be of service again soon! ☺️
Package was way delayed and they said…
Package was way delayed and they said it was completed already but still haven’t receive it.
6 January 2025
Unprompted review
Reply from snkrdunk.com
Thank you for leaving a review.
As we were not able to identify your transaction, we would appreciate it if you could contact our Customer Support so that we can look into the details of your purchase.
In the meantime, kindly note that, because of our system specifications, transactions will automatically be marked as completed after a certain amount of time has passed, even if there is a delay in the actual delivery of the item.
We apologize for any confusion caused.
If you would like to confirm the progress of the item, do not hesitate to contact us at any time and we will be happy to offer further support.
Wizard of Oz SB dunks
Ordered the new Wizard of OZ SB dunks. Item came quickly and in excellent condition. Very happy shopping at SNKR Dunk.
3 January 2025
Unprompted review
Reply from snkrdunk.com
Thank you very much for taking time to leave a review about your purchase! 🙌
We will continue doing our best in providing the best possible experience for all of our customers!
We look forward to be of service again soon! ☺️
Satisfied customer
Satisfied customer. First time I bought to SNKRDUNK. Definitely going to buy again.
26 December 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your feedback!
We're so glad to hear that you're satisfied with your purchase.
We look forward to serving you again soon!
I ordered the wizard of oz dunks and…
I ordered the wizard of oz dunks and they were great with updates and even asked me if I wanted to cancel the order because it had a tear in the bag in which the shoes were sold in. Of course o didn’t mind the tear but I Love the fact that they checked with me to be sure StockX never did that so I’m pleased and they’ve earned my business. Thanks SnkrDnks 😎
29 December 2024
Unprompted review
Reply from snkrdunk.com
Thank you so much for sharing your experience!
We're so happy to hear that you’re satisfied with your Wizard of Oz Dunks and the level of service you received. We always prioritize our customers and it's great to know that our communication made a difference.
We're grateful for your trust and look forward to serving you again.
Thanks for choosing SNKRDUNK!
The whole process was relatively fast…
The whole process was relatively fast and I appreciated knowing that my boxes from Japan were authentic!
24 December 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your feedback!
We're thrilled to hear that you had a smooth experience and appreciated the authenticity of your boxes from Japan.
Ensuring the authenticity and efficiency of the process is our top priority.
We look forward to serving you again in the future! 😊
Shipped on-time, No Damage
Shipped on-time, was kept up to date, package label was added, only minor issue is that it arrived in huge box without some sort of cushion or packing peanuts. Very minor and no damage to products
13 December 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your high rating🙌
We have shared your comments about the packaging with our logistics team.
If you have any further suggestions, please feel free to contact us at any time.
Have a Happy Holidays!
Awesome service
Awesome service, great customer service and a fantastic authentication process.
Shipping is pretty quick as well, and I live in Australia.
Would 100% recommend them, I jave bought a few sneakers from them and will continue to buy more!
16 December 2024
Unprompted review
Reply from snkrdunk.com
Thank you so much for the fantastic review! 🔥
We're glad to hear you've had such a positive experience with our service, all the way to Australia! 🇦🇺💕
Your recommendation means a lot to us, and we're excited to keep serving you with more great sneakers in the future. 🥹
Thanks for your continued support! ❤️
Will not ship to any other address
Will not ship any other address other than the one you live in.
12 December 2024
Unprompted review
Reply from snkrdunk.com
Thank you for taking the time to leave a review.
Kindly note that, in order to prevent fraudulent use, there may be situations where we need to confirm with certainty that the delivery address set on SNKRDUNK is linked to that specific user and similar scenarios.
We appreciate your understanding regarding the fact that our policy is in place to ensure the safety and security of all our users.
However, we will be happy to provide assistance to the fullest extent possible, so please feel free to reach out again to our Customer Support team at any time for any other concern.
We thank you again for your understanding.
Great service and customer support
12 December 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your kind words!
We're thrilled to hear that you had a great experience with our service and customer support.
If you need any further assistance, feel free to reach out.
We look forward to serving you again!
Jumpman Jerk Dark Mocha does not have Tote Bag
Can’t believe I'm leaving another 1 star review again. This time on my 9th purchase of the latest jump-man jack dark mocha travis scott. Spoiler Alert: Snkrdunk has shipped a damaged box to me and without including the jumpman tote/dust bag that was supposed to be in it. If I could attach pictures here, i would. Felt like I'm being gaslighted here by their “efficient legit check team”
Check my email with defective proof pictures sent to your email informat***snkrdunk.com just early today 10 Dec 2024.
Order id: NVSGSKDNK000009911
Not sure what excuses u will be giving me this time again. But really this takes the cake. How does a damaged box not get check? And how can you even miss out the accessories supposedly that comes with the shoes? I mean im paying premium reseller pricing, not retail pricing right??
Ppl looking at this review be warned. Do not buy their jumpman jack dark mocha.
10 December 2024
Unprompted review
Reply from snkrdunk.com
We apologize for the extended delay in our reply.
In regards to the mentioned transaction, as we have also previously shared, the inclusion of the tote bag depends on the original point of purchase. In some cases, the tote bag may or may not be included, and as such, it is not considered a required accessory.
For more information on how accessories are handled, please check our FAQs:
https://docs.channel.io/snkrdunk-faqs/en/articles/Sneakers-Guidelines-0e78e69e#handling-of-accessories
Regarding the box damage, kindly note that our authenticators have also confirmed that the condition of the box was also within our standards.
Check our FAQ page for more information about our Damaged Box Guidelines:
https://docs.channel.io/snkrdunk-faqs/en/articles/Damaged-Box-Guidelines-6d7c78ff
As this item was within our standards regarding the box damage and the accessory, we are not able to provide compensation.
We thank you for your understanding at this time.
Great services and fast shipping as…
Great services and fast shipping as always! Always a joy when receiving my sneakers.
27 November 2024
Unprompted review
Reply from snkrdunk.com
Thank you for the awesome review! 🙌
We're so glad to hear you're satisfied with our service and shipping! It's a pleasure to know you're enjoying your sneakers, and we look forward to serving you again soon! 🥰
Thank you for choosing SNKRDUNK! 💕
Ecstatic!
Friendly. Quick shipping. Good packaging. Everything as described. Couldn't be happier!
9 December 2024
Unprompted review
Reply from snkrdunk.com
Thank you so much for your kind words! 🥹
We're thrilled to hear that you're happy with your experience. Your satisfaction means the world to us, and we appreciate you taking the time to leave such a positive review. 💕
Looking forward to serving you again soon!🥰
Very professional, easy transaction!
Very professional! I wish i knew this company before buying from StxxxX. The fees are much reasonable, faster service and i am very satisfied with my whole experience. I purchased 30 items from them and will continue to purchase more . Aloha & Mahalo Snkrdunk.
2 December 2024
Unprompted review
Reply from snkrdunk.com
Thank you so much for your kind words and positive feedback!
We’re thrilled to hear about your great experience with us and that you’re satisfied with our fees and service speed. It’s amazing to know that you’ve purchased 30 items and plan to continue shopping with us.
Your support and trust mean the world to us, and we’re committed to providing you with the best service possible. 😊
Reply from snkrdunk.com
Thank you for your kind words!
We're thrilled to hear you're happy with the product and its authenticity.
Your satisfaction means the world to us. 😊
If you ever need anything else, feel free to reach out!
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