Really like the snowshock no Glycerol syrup but unfortunately on my first order they sent out the wrong flavour. I did email to let them know but never heard back. Hopefully future orders will be corr... See more
Company replied
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Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... See more
Company replied
What an excellent company to deal with, helped through all the installation process and sorted issues on the spot Alan the technician is a great asset, really helpful
Company replied
Snow Shock is a fantastic company. Their unique slush flavor keeps customers coming back. I've been with them for 15 years across two stores. The slush is always top-notch. They provide helpful videos... See more
Company replied
Company details
Written by the company
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Contact info
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, United Kingdom
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4.4
Excellent
191 reviews
Hasn’t replied to negative reviews
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Reply from SnowShock
Glad you like it all, it means a lot, thanks.
Reply from SnowShock
So pleased you like them, cheers
Verry good company to supply
Verry good company to supply . Delivered on time with no fuss at all 10 star company
21 July 2021
Reply from SnowShock
Thanks Darren, you've made our day!
Reply from SnowShock
Thank you so much, have a lovely day!
Fast delivery had to give the delivery…
Fast delivery had to give the delivery driver a slushi to revive him.
14 July 2021
Reply from SnowShock
That was so kind, I bet the driver was thrilled!
excellent and prompt service.
13 July 2021
Reply from SnowShock
Thanks for your review Mo, much appreciated.
Prompt efficient service very friendly…
Prompt efficient service very friendly and helpful also really good prices would recommend snowshock
8 July 2021
Reply from SnowShock
Thanks very much for taking your time to submit this review and your kind words, have a great day!
Service with a smile 😊 always
8 July 2021
Biodegradable Slush Straws
Very happy with the biodegradable straws. Great value for.money. would.have liked communication to.indicate when the order could be expected. Would deal with again.
4 July 2021
good service very quick delivery 10/10
2 July 2021
Great quality products at best prices
30 June 2021
Reply from SnowShock
We like the word 'great' thanks very much!
Good price and quick delivery service
28 June 2021
Reply from SnowShock
Thanks for taking your time to review us, much appreciated.
Great service quick delivery
27 June 2021
I put my order in & within a few days…
I put my order in & within a few days my order is delivered.
Snowshock are an excellent company, I will never run out of stock as ordering is simple & it gets to my shop quickly.
21 June 2021
Reply from SnowShock
Thanks for your feedback and taking the time.
Good quality ❤️
19 June 2021
Reply from SnowShock
Sorry to hear this. Please get in touch and we will chase your delivery up straight away.
Delivery commitment not met
Delivery commitment not met , next day delivery came after 7 days and been told lost in Post but don’t provide a tracking number so they not being honest , and if there is problem with the machine you can’t talk to anyone just keep going back and forward with text message service, take hours or sometime whole day to get 1 single reply
Terrible won’t buy there machine again ….
18 June 2021
Reply from SnowShock
We are sorry to hear about your delivery problems. It is the case that couriers are struggling at times, the huge boost in online shopping has stretched them and we are letting customers know that occassionally deliveries may take a little longer than usual. You seem to be one of the unlucky ones. You can phone for help with your machine anytime, just ring our usual number and select services.
Reply from SnowShock
Thanks very much :-)
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