Snug as a BugReviews 

693
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Shipping is bloody insane O_O plus the quality of the products is okay but no where near the hype.

Company replied

Rated 1 out of 5 stars

This is not the snugasabug onesie company it's a hand made potters bags and totes. They changed the company or sold the domain name cause they don't sell onesies any more.

Company replied

Rated 1 out of 5 stars

I paid $25 for express shipping because it said that it would arrive in 1-2 days. It actually arrived 7 days later after Christmas. When I wrote to the company they blamed me for not reading the fine... See more

Company replied

Rated 1 out of 5 stars

This is a fraud company by name of snug clothing. I have ordered night suit and they have a very cheap quality blanket instead and took the amount in cash from me. Please do not purchase anything from... See more

Company details

  1. Clothing Shop
  2. Children's clothes shop
  3. Men's clothes shop
  4. Ladies' clothes shop

Information provided by various external sources

As Canadians, we know how to keep warm in the most fun and functional way possible. If you’ve never worn a onesie, you have no idea what you’re missing. We’ve been in the onesie business for over a decade, outfitting ski teams, families on vacation, groups of guys heading to the super bowl, dance crews, summer camps, company gatherings, bachelor and bachelorette parties, sport teams, university dorms, you name it. But most importantly, we outfit folks who like to celebrate their quirky side in the most comfortable way imaginable.


Contact info

1.1

Bad

TrustScore 1 out of 5

693 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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1.1

All reviews

(693)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I have ordered many times

I have ordered many times from this company with no issues. Quality of clothing is exceptional and all the different pj's that I have ordered over the years have become instant family favorites.

10 January 2018
Unprompted review
Rated 5 out of 5 stars

Super snuggie and fast delivery

Super snuggie and fast delivery. I want to live in these. They're like big fleece blanket clothes. I might wear one on my next date night out. Which may be my last, but I'm okay with that! More onesie snuggie time!

10 January 2018
Unprompted review
Snug as a Bug logo

Reply from Snug as a Bug

Love it!

Rated 5 out of 5 stars

Wonderful/Snugglie Pyjamas

My grandchildren absolutely love these One Piece Snug as a Bug pyjamas.
They are great quality. I should know -- I purchase 2 pair/year.
The sizing is very accurate. The pyjamas look so long but actually fit very well.

9 January 2018
Unprompted review
Rated 2 out of 5 stars

NOT IMPRESSED.

I'm not impressed with Snug as a Bug to be honest. I left a message with a request when I placed the order and never heard back. When I placed the order, I recieved an email letting me know that I would be sent a 'payment confirmation and detailed invoice' which was not sent. When I went on their site to look for my invoice under completed orders, it said that there were no completed orders.... I just got my credit card statement including the order I placed with Snug as a Bug, and they charged me in USD rather than CDN!!! I sent an email right away letting them know of this error, and currently have not yet received a reply to acknowledge or correct..... The onesies were adequate, but the customer service and attention to detail has been very poor.

9 January 2018
Unprompted review
Snug as a Bug logo

Reply from Snug as a Bug

Hi Megan...Please call us at 1 800 539 9517. Would like to discuss as this is an error and we have reached out previously.

Rated 4 out of 5 stars

Everything is wonderful except the price tag

I love your store and have bought items on 3 separate occasions now and plan to continue shopping with you for future needs. I would and have recommended your store to friends. The only thing that made me give you 4 stars instead of 5 stars is simply the price of your onesies. So far, everyone that I’ve recommended your store to, has come back to tell me that they love the products you offer, but the price is simply to high.

9 January 2018
Unprompted review
Snug as a Bug logo

Reply from Snug as a Bug

Thanks you so much for supporting us, we really appreciate this. Just to let you know the our cost includes Canadian sourced labour. We do have a great sale on right now! Lots of fantastic onesies and plenty of choice, starting at $20.00. Here is the link:
https://snugasabug.com/on-sale/

Sincere thanks for your support.

Rated 3 out of 5 stars

Awesome onesies...with a couple of issues

I had recently ordered two onesies for my daughters. I loved the choices of designs and colours. The shipping was prompt and their website is very easy to use. I love supporting and buying Canadian.
Unfortunately the pattern of lines on the back of one of the onesies was completely mismatched making it a little bit of an eyesore although my daughter doesn’t mind. I docked another star as I contacted them about this with no response unfortunately.
Just my honest penny’s worth.

9 January 2018
Unprompted review
Snug as a Bug logo

Reply from Snug as a Bug

Hi Preman..so sorry about this. We did see the FB post and had best intentions of responding but perhaps the after Christmas rush hit us. This fabric is cut from a single piece of fabric that wraps around the body. The printing of the fabric bows making the lines not line up on the back. I'm sorry there isn't anything we can do as it's impossible to get all the rows of printing tot match up. Kind regards.

Rated 4 out of 5 stars

Satisfied!

I ordered 3 footed PJs a week before Christmas, requested the express shipping and got all the right items a few days later, giving me enough time to wrap them. Thanks Again!! :)

7 January 2018
Unprompted review
Rated 5 out of 5 stars

Warm soft and cozy

Warm soft and cozy. I have been pleased with everything I have ever gotten from Snug As A Bug, high-quality, the real deal. I highly recommend.

6 January 2018
Unprompted review
Rated 3 out of 5 stars

This is the second onesie for us

This is the second onesie for us, and this one is taller and larger around than the first, even though they are the same size. If not for the international returns issue, I'd send it back for a small.

6 January 2018
Unprompted review
Snug as a Bug logo

Reply from Snug as a Bug

Thank you for your thoughts. You are more than welcome to give us a call to work this out. Thanks!

Rated 5 out of 5 stars

awesome gifts!!

I purchased 5 for Christmas gifts. My family loves them. We live in northern Canada, Yukon . So happy I found this quality Canadian business. I will be a returning customer!!!

6 January 2018
Unprompted review

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