I ordered from them in mid September said my order was being packaged then heard nothing more I’ve contacted them multiple times and heard nothing back
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I bought from this company 2 times, first time was perfect, the next order I made was 3 months ago, I have sent many emails trying to get a refund, tracking number or even just if it got seized at cus... See more
Edit: Customer Support figured out my situation and got everything settled. Extremely grateful and will definitely continue to order from here. Used this company for awhile and everything was alway... See more
Always cautious when purchasing anything through Instagram ads but this company is class, messaged the Instagram account with a few questions and had response within an hour. Great selection of flavou... See more
Company details
Written by the company
Snus Town is one of the United Kingdoms most trusted nicotine pouch supplier. We offer fast, cheap deliveries of fresh Nicotine pouches internationally. Stocking the most popular brands and flavours there is. Our goal is to help people world-wide quit smoking with a healthier, smoke-free alternative. Order online at snustown.co.uk and it will be delivered to your front door within just a few days.
Contact info
United Kingdom
- support@snustown.co.uk
- snustown.co.uk
2.9
Average
137 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very satisfied
I had an exelent experience except with the danish customs
I didnt have the tracking number But snustown responded Quickly with excelent service would recommend
19 March 2024
Unprompted review
Great response time and solid products…
Great response time and solid products . Only complaint limited brand variety
26 February 2024
Best place to get your snus and fast…
Best place to get your snus and fast delivery.
7 March 2024
Unprompted review
I have placed a few orders now with…
I have placed a few orders now with Snus Town and I have to say the company is great! Fantastic customer service, Fast shipping and I have zero complaints! Would definitely recommend👍🏼
7 March 2024
Unprompted review
Reply from Snus Town
Hello Lucas, we have most definitely not scammed you. You have not contacted us regarding your parcel therefore we wouldn’t have known you’ve not received it. If you could reply to our email we will help get this resolved.
My order never came and never responded…
My order never came and never responded to my email
23 February 2024
Reply from Snus Town
Hi Isaac, We have responded to your emails and you have not emailed us back in over a week. If you could kindly respond to our email we will help get this resolved for you.
good customor service and great snus
26 January 2024
Cheeper than my local shops and thats…
Cheeper than my local shops and thats with delivery so its a win win for me
29 January 2024
Quick delivery
26 January 2024
Package never arrived
Package never arrived. customer service hasn’t been very good, it is still unresolved and they just keep telling me to contact them tomorrow. I’m a first time customer and will not be ordering from them again.
2 February 2024
Unprompted review
Fair prices and quick delivery
Great selection and fairly priced delivery is pretty quick aswel
25 January 2024
Edit: Customer Support
Edit: Customer Support figured out my situation and got everything settled. Extremely grateful and will definitely continue to order from here.
Used this company for awhile and everything was always perfect no complaints. Most recent order I purchased 15 pods/tins of product. I only received 3 and customer support has not been very helpful as to resolving this
28 January 2024
Unprompted review
Yo just gotta say you guys are the best…
Yo just gotta say you guys are the best to buy Snus in the Uk you got amazing prices and great shipping times
14 January 2024
Unprompted review
quality was good but paid for 1st class…
quality was good but paid for 1st class delivery took 4 days to come
30 December 2023
Reply from Snus Town
Hi Shawne, you never informed us that you had any problems with your parcel therefore it's impossible for us to know. Your order was refunded 3 days ago.
Snus town review
Website very easy to use and is trustworthy. The support team is always helpful if you email them. Love this company it just takes a bit long for my package to arrive because I live all the way in Canada.
27 December 2023
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