Snus Vikings Reviews 176

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent delivery service, often highlighting fast and reliable shipping, including next-day options. People are also very satisfied with the product selection and quality, finding a wide range of choices and top-notch items. Additionally, many reviewers appreciate the competitive pricing and the overall positive service experience, often mentioning easy ordering processes and loyalty programs. However, some customers also noted issues with their orders, including delayed or unshipped items, and in a few cases, missing products or incorrect orders. A small number of people also reported difficulties with customer service responsiveness when problems arose.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the good quality... See more

Price

Customers consistently express satisfaction with the pricing, frequently highlighting great and unbeatable... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the amazing and top-class... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight the ease of ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great website easy to navigate a substantial choice lots of offers and very good prices. Ordering is easy. I think the points/reward system is a good incentive and you can quite quickly achieve enough... See more

Company replied

Rated 5 out of 5 stars

I reviewed snus a few months ago and gave them a 1 star because i had some issues. The issues i had where resolved and i updated the review to a 4. Since then i have been using them regularly... See more

Company replied

Rated 5 out of 5 stars

I don't often leave reviews but when a service is as good as Snus Vikings provide I think it should be commended. I switched to them from another company more than a year ago. I place my order and I g... See more

Company replied

Rated 5 out of 5 stars

One of the best customer service I’ve come across. They’re super responsive, helpful, and really take the time to solve any issues or questions. It’s clear they care about their customers. Add that to... See more

Company replied


Company details

  1. #21 of 41 best companies in Tobacco shop
  2. #26 of 57 best companies in Confectionery
  3. #21 of 75 best companies in E-commerce service
  4. #65 of 130 best companies in Electronic cigarette store
  5. #65 of 127 best companies in Vaporiser shop

Written by the company

At Snus Vikings, we're more than just a retailer – we're your partner in the journey towards a smoke-free life. With a mission to support individuals worldwide in breaking free from the grip of traditional smoking, we offer a curated selection of legal nicotine pouch products. Our commitment to providing healthier alternatives stems from our belief in the transformative power of choice. Embracing innovation and quality, our products are meticulously crafted to offer a satisfying experience without tobacco. Join us in redefining nicotine consumption for a healthier, smoke-free future, both in the UK and around the globe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great price and quick delivery

Great price and super quick delivery. 😌

28 March 2024
Snus Vikings logo

Reply from Snus Vikings

Hi Katrine,

Thank you for taking the time to share your feedback. We really appreciate it.

We're pleased to hear that you were happy with the great price and the super quick delivery. Providing great value and fast service is something we always aim for.

Thank you for your support and we look forward to serving you again soon.

Warm regards
Yale
Snus Vikings

Rated 5 out of 5 stars

Great customer care

Great customer care, super fast shipping. Best prices I’ve found also.!

2 April 2024
Snus Vikings logo

Reply from Snus Vikings

Hi Scott,

Thank you for taking the time to share your feedback. We really appreciate it.

We're delighted to hear that you’re happy with the customer care, fast shipping, and our pricing. It’s great to know you had such a positive experience with us.

Thank you for your support and we look forward to serving you again soon.

Warm regards
Yale
Snus Vikings

Rated 5 out of 5 stars

Good delivery and often out and extra…

Good delivery and often out and extra pot in my order

2 April 2024
Unprompted review
Snus Vikings logo

Reply from Snus Vikings

Hi Jack,

Thank you for taking the time to share your feedback. We really appreciate it.

We're pleased to hear that you were happy with the delivery and that the extra pot was a nice surprise. It’s great to know you had a positive experience with your order.

Thank you for your support and we look forward to serving you again soon.

Warm regards
Yale
Snus Vikings

Rated 5 out of 5 stars

Quick Service

Very fast delivery, And great customer service communication

14 March 2024
Snus Vikings logo

Reply from Snus Vikings

Hi Cameron,

Thank you for taking the time to share your feedback. We really appreciate it.

We're delighted to hear that you were happy with the fast delivery and our customer service communication. Providing a smooth and reliable experience for our customers is something we always aim for.

Thank you for your support and we look forward to serving you again soon.

Warm regards
Yale
Snus Vikings

Rated 5 out of 5 stars

Arrived fast good product

Arrived fast good product

14 March 2024
Snus Vikings logo

Reply from Snus Vikings

Hi Jed,

Thank you for taking the time to share your feedback. We really appreciate it.

We're pleased to hear that your order arrived quickly and that you were happy with the product. Providing reliable delivery and quality products is something we always aim for.

Thank you for your support and we look forward to serving you again soon.

Warm regards
Yale
Snus Vikings

Rated 4 out of 5 stars

Honest opinion

Great service, very fast and easy checkout.
However, I’ve been buying this particular brand and flavour for over a year, it’s the only Snus I’ll use. I thought I’d try these guys as my regular has decided to charge £6 a can which I’m never going to pay. Now the packaging is the same, although it says they’re strong (20mg) yet all other company’s I buy from says medium (20mg)
The colour, flavour was completely different, and no where near as strong. Either these are counterfeit or a completely different product in Scandinavia to what is sold in the UK. As these are direct from Sweden.

17 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Product & Even Better Customer Service..

I’ve recently stopped smoking and picked up vaping, but I’ve ended up vaping more than I was smoking. That’s when I come across SnusVikings - I messaged them asking for a sample and thanks to Adrian (huge shoutout) who helped me pick the right product for me, within 24hrs I received the Iceberg Black Ultra and wow. It’s amazing. I don’t think I’ll be picking up a vape or cigarette again. Amazing products and even better customer service. I will be placing an order every month now!

14 March 2024
Unprompted review
Snus Vikings logo

Reply from Snus Vikings

Hi Ronnie,

Thank you for taking the time to share your experience. We really appreciate your kind feedback.

We're delighted to hear that Adrian was able to help you find the right product and that you had such a positive experience with Iceberg Black Ultra. It’s great to know the support and service made a difference for you.

Thank you for your support and we’re glad to have you with us. We look forward to serving you again soon.

Warm regards
Yale
Snus Vikings

Rated 5 out of 5 stars

Fantastic service prices and products

Great products at excellent prices next day delivery and will definitely be using them again for my nicopod needs

8 March 2024
Snus Vikings logo

Reply from Snus Vikings

Hi Jake,

Thank you for taking the time to share your feedback. We really appreciate it.

We're delighted to hear that you’re happy with our products, pricing, and next day delivery. It’s great to know you had a positive experience with us.

Thank you for your support and we look forward to serving you again soon.

Warm regards
Yale
Snus Vikings

Rated 5 out of 5 stars

Excellent

So speedy, got free delivery and product came within 24 hours. Would recommend lads, definitely will be buying from these lads again!

8 March 2024
Unprompted review
Snus Vikings logo

Reply from Snus Vikings

Hi Max,

Thank you for taking the time to share your feedback. We really appreciate it.

We're delighted to hear that your order arrived so quickly and that you were happy with the free delivery. It’s great to know you had such a positive experience with us.

Thank you for your recommendation and support. We look forward to serving you again soon.

Warm regards
Yale
Snus Vikings

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