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Sock Stack Reviews 112

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TrustScore 4.5 out of 5

4.3

Clothing Shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their comfort and effectiveness, especially for specific needs like work or warmth. Many people also highlight the competitive pricing and the overall value for money. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and reliability, with many items arriving promptly even during busy periods. However, some customers also noted issues with incorrect sizing, particularly with boxer shorts and briefs, leading to items being too small or having inconsistent dimensions. A few people experienced problems with missing items in their orders or received products that quickly developed holes, suggesting occasional quality control issues. There were also isolated reports of delayed deliveries, even when express shipping was paid for.

What people talk about most

Product

People report positive experiences with product quality and value. Many reviewers praise the good quality of... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the good quality of items, such as... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the quick and... See more

Price

Users describe positive interactions with price, consistently finding products to be well-priced and offering... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Based on these reviews

Rated 4 out of 5 stars

I placed an order for a pack of XL boxer shorts and a pack of sizes 6-11 men's socks. The order arrived on time and when stated and the pack of socks were exactly what I wanted. Unfortunately the... See more

Company replied

Rated 4 out of 5 stars

Obviously price of items have a lot to do with this but, the quality is also important . I find the items bought ( thermal short and long sleeved T shirts )very comfortable to wear , keeps me warm w... See more

Rated 5 out of 5 stars

Fantastic customer service Extremely quick delivery Great value for money Really good thick socks I will definitely purchase from here again and highly recommend anybody looking for girls school s... See more

Rated 5 out of 5 stars

Delivery was by Royal Mail (yahoo) Basically from order to delivery everything was flawless, found to be great quality for price. Can only say a big Thanks to all involved in this transaction.

Company details

  1. #414 of 626 best companies in Clothing Shop
  2. #45 of 60 best companies in Underwear shop

Written by the company

Hold onto your socks (and undies), folks, 'cause we've got a tale to tell! Picture this: a bustling cityscape, a spark of inspiration, and the birth of a brand-new British sensation right here in Manchester! Welcome to Sock Stack – your one-stop-shop for feel-good socks and snug-as-a-bug underwear that won't break the bank. Our motto? Quality without compromise! We're all about crafting affordable pieces from top-notch materials, because why settle for anything less? But wait, there's more! We're not just about keeping your toes toasty and your assets comfy. Nope, we're also in the business of spreading smiles with our personalized gifts fit for any occasion. From birthdays to graduations, we've got you covered! And here's the kicker – we don't just design for the masses. Oh no, we're in the business of self-love too! Each and every piece is crafted with our own comfort in mind, because if we wouldn't wear it, why should you? So, dive in and discover your new favourite pair – we've got a feeling you'll find something to adore. Oh, and did we mention the love and attention to detail that goes into every single order? Consider your package a little bundle of joy, carefully crafted and packaged just for you. Because at Sock Stack, we believe in spreading love, one cozy package at a time! But wait, there's more! We're not content with just keeping up – we're setting the trends too! Our in-house design team is constantly cooking up fresh styles and scouring the globe for the latest trends. So, rest assured, when you shop with us, you're not just buying socks and undies – you're investing in a slice of fashion-forward fabulousness!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

112 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

For "assorted", read "green".

Sock Stack offered 4 pairs of socks in "assorted" colours.
They sent 4 green pairs because "other colours out of stock"!
They are still advertising "assorted colours".
Don't advertise what you don't have. 😡

31 March 2026
Unprompted review
Sock Stack logo

Reply from Sock Stack

Hey there,

Thank you for your review. Our team has already reached out via email last week to offer a return and refund for your order, along with details on how to arrange this if you’d like to proceed.

If you have any questions or need further assistance, please don’t hesitate to get in touch.

Take care,
Sock Stack

Rated 1 out of 5 stars

I’ve not had my order I had a message…

I’ve not had my order I had a message sent back to company

25 March 2026
Sock Stack logo

Reply from Sock Stack

Hey there,

Thanks for the review but the team have issued a refund for your order already today and sent you an email as it is showing return to send on the tracking link. We would appreciate if you amend or take down your review.

Take care,
Sock Stack

Rated 4 out of 5 stars

Prompt service

Not the colour I was expecting but good quality and prompt service. Have kept the ones i got and will keep a watch to see when the other colours are in stock.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

The quality and the price was excellent!
I would recommend Sock Stack to anyone - and all my future buys will be through them, quick delivery, regular updates and most happy with the overall service

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Didnt received,didnt arrive have no refund yet

Ive had these socks i ordered before,liked them so i ordered more,i ordered on 13 march,its now 22 march 2026 still havent received,when i asked for a refund ,i was told my parcel is still coming.Ive had no message saying ill get a refund ,they were sent by royal mail(fail),and dispatched 16 march,so either there is postman plod out there wearing my paid for socks,or they were never dispatched,ive put a report into amazon,as im not happy about this,its a pity because i liked the socks,as im on my feet all day in construction and normal socks leave an indentation in my legs,so come on sock stack i know its only ten pounds but on principle id like my money back,or send me what i ordered again,but not by royal mail

22 March 2026
Unprompted review
Sock Stack logo

Reply from Sock Stack

Hey there,

I appreciate your message! Just a heads up, we can only assist with website orders via Trustpilot. For anything you’ve purchased through e-commerce sites like Amazon, Tik Tok or eBay, please reach out to their teams directly on those platforms to get the help you need. They require all communication to happen through their messaging systems for legal reasons, and unfortunately, we don’t have access to your order details, so we can’t investigate it for you. 

You can find Amazon's customer support here: 
https://www.amazon.com/gp/help/customer/display.html

Below is a useful article on how to get help with a Tik Tok order;
https://business.tiktokshop.com/us/blog/detail/10021815

And here’s the link to eBay's customer support: 
https://www.ebay.co.uk/help/home

Take care, 
Sock Stack

Rated 5 out of 5 stars

I selected a few items

I selected a few items , they arrived quickly and packaged nice. All items was a good fit and material is good quality, I will order again I’m sure. Loved the fact it came via Royal Mail 🙋🏻‍♀️

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Themals

Great company with lots of choice for the whole family,good quality items too,plus discounts on buying multiple items
Fast delivery too

10 February 2026
Unprompted review

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