Sock Stack Reviews 112

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their comfort and effectiveness, especially for specific needs like work or warmth. Many people also highlight the competitive pricing and the overall value for money. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and reliability, with many items arriving promptly even during busy periods. However, some customers also noted issues with incorrect sizing, particularly with boxer shorts and briefs, leading to items being too small or having inconsistent dimensions. A few people experienced problems with missing items in their orders or received products that quickly developed holes, suggesting occasional quality control issues. There were also isolated reports of delayed deliveries, even when express shipping was paid for.

What people talk about most

Product

People report positive experiences with product quality and value. Many reviewers praise the good quality of... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the good quality of items, such as... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the quick and... See more

Price

Users describe positive interactions with price, consistently finding products to be well-priced and offering... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Based on these reviews

Rated 4 out of 5 stars

I placed an order for a pack of XL boxer shorts and a pack of sizes 6-11 men's socks. The order arrived on time and when stated and the pack of socks were exactly what I wanted. Unfortunately the... See more

Company replied

Rated 4 out of 5 stars

Obviously price of items have a lot to do with this but, the quality is also important . I find the items bought ( thermal short and long sleeved T shirts )very comfortable to wear , keeps me warm w... See more

Rated 5 out of 5 stars

Fantastic customer service Extremely quick delivery Great value for money Really good thick socks I will definitely purchase from here again and highly recommend anybody looking for girls school s... See more

Rated 5 out of 5 stars

Delivery was by Royal Mail (yahoo) Basically from order to delivery everything was flawless, found to be great quality for price. Can only say a big Thanks to all involved in this transaction.


Company details

  1. #414 of 626 best companies in Clothing Shop
  2. #45 of 60 best companies in Underwear shop

Written by the company

Hold onto your socks (and undies), folks, 'cause we've got a tale to tell! Picture this: a bustling cityscape, a spark of inspiration, and the birth of a brand-new British sensation right here in Manchester! Welcome to Sock Stack – your one-stop-shop for feel-good socks and snug-as-a-bug underwear that won't break the bank. Our motto? Quality without compromise! We're all about crafting affordable pieces from top-notch materials, because why settle for anything less? But wait, there's more! We're not just about keeping your toes toasty and your assets comfy. Nope, we're also in the business of spreading smiles with our personalized gifts fit for any occasion. From birthdays to graduations, we've got you covered! And here's the kicker – we don't just design for the masses. Oh no, we're in the business of self-love too! Each and every piece is crafted with our own comfort in mind, because if we wouldn't wear it, why should you? So, dive in and discover your new favourite pair – we've got a feeling you'll find something to adore. Oh, and did we mention the love and attention to detail that goes into every single order? Consider your package a little bundle of joy, carefully crafted and packaged just for you. Because at Sock Stack, we believe in spreading love, one cozy package at a time! But wait, there's more! We're not content with just keeping up – we're setting the trends too! Our in-house design team is constantly cooking up fresh styles and scouring the globe for the latest trends. So, rest assured, when you shop with us, you're not just buying socks and undies – you're investing in a slice of fashion-forward fabulousness!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

112 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I purchased black thermal socks

I purchased black thermal socks. 4 x 3 x 4
these I have been getting to send to Ukraine 🇺🇦 for the troops on the front line. Excellent service, quality and price.
This is my 2nd order, and I'll be ordering again as soon as I can.

17 October 2025
Unprompted review
Rated 4 out of 5 stars

Good quality

Obviously price of items have a lot to do with this but, the quality is also important . I find the items bought ( thermal short and long sleeved T shirts )very comfortable to wear , keeps me warm when out walking / cycling

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy orders and great product

Really pleased with the products I bought from this company. Website is easy to navigate and purchase from and delivery was fast. Nothing negative to mention at all. I will be purchasing more items as they come back into stock! 👍

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service
Extremely quick delivery
Great value for money
Really good thick socks
I will definitely purchase from here again and highly recommend anybody looking for girls school socks much better quality than what you find in the supermarket and High Street shops

13 October 2025
Unprompted review
Rated 2 out of 5 stars

I ordered a 6 pack of briefs

I ordered a 6 pack of briefs.
The quality was very poor.
Each pair differed in size quite dramatically, despite all being labeled as 'small'. The biggest difference between two of the waist bands was nearly 4 inches.
The leg openings were not symmetrical. One side quite tight and the other very loose.
Some of the seams had not joined properly, there was left over stitching sticking out.
They were advertised as stretchy yet they are not. The fabric itself has some stretch but the bias binding around the leg holes has no stretch.
However, the fabric is decent and the colours and patterns are great.
I think much better quality control would be a huge improvement.
To be honest I felt like I was given a bag of rejects. 1 pair fit well and was decent.

7 October 2025
Unprompted review
Sock Stack logo

Reply from Sock Stack

Hey there,

Sorry to see this. You may return the item if unused for a refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Take care,
Sock Stack

Rated 5 out of 5 stars

Excellent experience all round

I placed an order with the the Sock Stack for non slip socks for both men and women as Christmas gifts for my family. These two orders parcel arrived promptly and was well packed. Unfortunately two sets of the women’s socks were missing. I immediately sent an email to the company and within half an hour the problem was resolved. The email from the company stated that they had refunded the money for the missing items. The email also informed me that if I wished to reorder the missing items I would NOT be charged for postage.
I reordered these socks and not only was I exempt from paying postage there was an offer in place whereby I received a discount
It was lovely to feel that I was a valued customer even though it was my first time dealing with Sock Stack. I would highly recommend this company to others.

3 October 2025
Unprompted review

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