Buyer Beware!!! Sandals received were not the same sandals seen on website!!!! Wanted to return S they are much less quality and not as advertised and received no response on the email address they gi... See more
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See what reviewers are saying
Wait time for shipment too long. Too many added communications trying to sell other product! Too many different names of sources attached to this purchase! Billing for item on Credit Card statement as... See more
Sandals ordered and received in excellent condition, better than expected. Delivery communication was more than exceptional. Product was even delivered a day early. Product is as nice as desired. This... See more
I can’t review this product because I haven’t received it. Tracking History March 14, 2022, 2:24 pm Shipping Label Created, USPS Awaiting Item BUFFALO, NY 14224 A shipping label has been prep... See more
Company details
Written by the company
We want to provide comfortable, and affordable footwear to anyone and everyone across the globe. We reject fast fashion and non-sustainable practices, as we lead and set example to our competitors and other footwear providers. All while engaging in environmentally friendly practices, and empowering and supporting a team made up of almost 100% females.
Contact info
Toronto, Canada
- (289) 203-4717
- info@socosands.com
- socosands.com
I placed My order on December 24 for…
I placed My order on December 24 for three pairs of boots. Shipping said 4-5 days. It is now January 19th and I have Still not received my boots. After a few weeks I reached Out to support for help with my order and no one responded. So reached Again and my email was blocked and bounced back to me. I also posted my terrible experience on the Facebook page reviews and still have Never heard anything from support. I am VERY disappointed in the customer service of this company and feel like I was Scammed.
Complete scam and rip off
Complete scam and rip off, process your payment and you will not receive your item or be able to track it.
Cheap knock-offs
In addition to taking a month to arrive (like many of the reviews on Trustpilot indicate), these shoes are a knock off that was not 100% leather as the webpage indicates but a very cheap material that will disintegrate in our weather. It was also not the expensive brand it was said to be. The company does not respond to messages. I would recommend avoiding purchasing anything from them.
Where is my order?
I haven't received my order which was placed before Christmas and it was supposed to be expedited shipping. I have had no communication about where the order is or why it's late. Just ads from you and this customer survey. Bad experience.
I have not received my item
I have not received my item. I have also not received a response to my email when I asked when they will ship and if there is a tracking number. I did receive an purchase confirmation and the order number is not the tracking number.
I have nothing to review because my…
I have nothing to review because my products never arrived and now customer service won’t respond.
Never got my order and when I tried…
Never got my order and when I tried pulling up email to see shipping status couldn't open email
We have not heard from you…
We have not heard from you…. We do not know where our package is and we can’t track it. We do not have an email from you
Have yet to receive my order
Have yet to receive my order. Have called and there is no answer. Have emailed 4-5 times with no response. Very disappointed
Placed order on 12/4
Placed order on 12/4. Order number 2068. Unable to track or get any information regarding this order. You shouldn’t send out experience reviews when the customer hasn’t received product!~~ Sherri Thomas
I have not received the product and…
I have not received the product and have not heard from customer service. I emailed them to ask when the product is arriving but has not received a response yet.
I e mailed the company 2 times about a…
I e mailed the company 2 times about a delivery I placed 2 weeks ago. It has not been received and the tracking information gives me nothing about the shipping. This is a Christmas gift that was ordered 3 weeks before and I have no idea if it will be received on time. Still they haven’t gotten back to me.
Taking to long to get my order ordered…
Taking to long to get my order ordered it nov 30 still have got it and can’t get any info on it. What the crap!!!!!
Cannot review something I have not…
Cannot review something I have not received. Tracking does not work. Hope I even get the shoes at all!!! Never again
No working tracking
No working tracking. Emailed the company on when to expect package and no response.
We have not received yet
We have not received yet! Very disappointed and company keeps sending me emails to review product. !!
Still waiting on order
Still waiting on order. No onecanswered emails or returns messages.
I can’t write a review yet have not…
I can’t write a review yet have not text my purchase I wlould like to know the please order No.1929
Thank youSetember 29
I have nit received my order yet!
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