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SODAQ Reviews 86

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TrustScore 4 out of 5

3.8

Electronics Company
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Rated 4 out of 5 stars

We had difficulty sending SODAQ Visa payments and they acknowledged the problem was at their end. The shipment was delayed by 10 days stuck in London UK finally got released and it ended up in Vancou... See more

Rated 1 out of 5 stars

The product does not perform its primary function (sending/receiving mobile data). Email was jovial but unhelpful. Basically a statement that the person had seen it work. No information about how... See more

Company replied

Rated 5 out of 5 stars

Some companies are innovative and rapidly create new products, but then there are small bugs because they didn't test enough. Other companies are slower and take their time to make sure everythin... See more

Company replied

Rated 5 out of 5 stars

GSM modules didn't work out of the box. With prompt assistance from the support team we were able to determine that the manufacturer used non-default settings for this batch. They provided step-by-ste... See more

Company details

  1. Electronics Company

Information provided by various external sources

Our competence lies in the environmental Internet of Things. This means that we create scalable solutions to connect things outdoors. Harnessing the power of the sun to deploy our solutions is imperative to what we are doing at SODAQ. We want to create a smarter environment, that can sense what’s going on and tell us how to make better decisions.

Contact info

3.8

Great

TrustScore 4 out of 5

86 reviews

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Rated 5 out of 5 stars

The process was flawless although the…

The process was flawless although the order was complicated and required further some exchange of information. Communication was immediate. Payment process was clear. Shipping was quick. Everyone in SODAQ did their best to meet our needs.

27 January 2020
Unprompted review
Rated 5 out of 5 stars

A very grateful customer

Great product, great forum, great support. As a total novice in the field, they provide an excellent product and have helped me massively in my learning experience.

16 August 2019
Unprompted review
Rated 1 out of 5 stars

In their presentation of the SODAQ Lora…

In their presentation of the SODAQ Lora explorer board, it is said that
the buyer will have access to :
A 3 months free* access to the Live Objects platform, for device and data management.

I bought two boards, but it is just impossible to get this test account from Orange. After 3 weeks, no answer. Just forget it until they change their policy.

25 June 2019
Unprompted review
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Reply from SODAQ

Dear Customer,

First of all, we would like to thank you for choosing SODAQ products and are happy to hear that the issue does not lie with the Explorer hardware. However, it is disappointing to hear that the Live Objects platform was not up to par with your expectations. In light of your review, we had taken action and contacted Orange to facilitate a smoother purchasing experience in the future.

If your issue is still unresolved, feel free to message us at info@sodaq.com in order to discuss how we can further resolve such discrepancies.

Best regards,

SODAQ

Rated 5 out of 5 stars

Innovative Hardware (SARA R412M), recommended product and manufacturer

Super Innovative Hardware (SARA R412M) that actually works.
Friendly telephone hotline (thank you Monique!), which was always available, when we needed it.
Fast (but not cheap...) delivery by UPS.
=> I would absolutely recommend this company and their products.

Prof. Dr. Holger Stahl,
head of the Communication Systems Lab at Technical University of Rosenheim/GERMANY

5 June 2019
Unprompted review

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