Sofatime Reviews 361

Monika was extremely helpful and attentive. A very kind person to deal with and she provided great advice!

Caroline was extremely friendly and helpful. Insightful about each product and was not pushy about particular products.

Melissa was so incredibly helpful and friendly. We got a fantastic deal and are really happy with the whole experience.

Jonny was Very helpful, well educated on products. Great personality and customer service

Jonny was very pleasant and professional to deal with

Lee from Derry store was very friendly and approachable . Very informative regarding beds and allowed us to use sleep system to see a mattress that best suited us , we got a great deal today and are very happy with the service we received.

I had great experience with dreams customer service. Specially with Monika she is so patience with us and explain all the things very clearly

Very helpful and explained everything very well. Very happy.

Joe was helpful and efficient! Thank you!

Great service. Visited the store in Crescent Link and was served by Aaron who was really knowledgeable and helpful. He took time to explain all the different options to get the best mattress for us.

Matthew was so helpful, he matched us with a mattress and was so helpful in picking the right bed. Couldn’t fault the service.

Matt was very helpful, absolute gentleman.

Thank you to Aaron, so helpful and wile craic!

Caroline was a great help and her advice and patience was appreciated.

I came into the store and there was this welcome smile from this gentleman at the desk, from then I knew I was going to have a pleasant day. His name was Matthew, he greeted us and asked how he could help. We were looking for a double bed mattress & frame. He was exceptionally professional. He talked us through various options & payments and also did the sleep match with us and explained every detail. Wow I can say I have never been more impressed with the way he dealt with us!
And of course we went away with what we came for.
He is quite an exceptional sales officer!

Had the best experience with the team at crescent link store in derry. Aarron and Matt was extremely helpful from the first trip to the store. Both myself and my husband was shown the beds and variety of mattresses throughout the store. But we ended up fallen in love with a tv bed and went for top of the range tempur mattress. The fact this mattress has such a great guarantee and 100 sleeps promise is what had sold it to us. So glad we have invested into the top quality bed here at Sofatime. There was no pressure or hard selling from the team here and where very welcoming and friendly anytime we have calling into store. Thanks again guys 10/10

Jonny was a brilliant help and was able to give us good advice on a mattress that would suit me and got us a great price with bed and mattress

Lee was fantastic help! Took so much time to make sure we were happy with our choice and went over and above! Would definitely recommend Dreams, Crescent Link, Derry.

Great customer service