Welcoming friendly staff Excellent knowledge of products Simple instructions to follow when making a purchase Printout of your purchase information before you leave Sofology Immediate access to... See more
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Location
Switch locationThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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See what reviewers are saying
Had an amazing experience at Sofology. The team are great. Very polite and welcoming. Had great advice and lots of knowledge. Thank you for a wonderful experience.
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Amazing friendly staff. Not pushy just very helpful and knowledgeable nothing was too much trouble for the lady. I was so indecisive about fabrics and style and it was no bother. I honestly wish i... See more
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Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits. The only disappointment was nobody could expla... See more
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Company details
- Sofa store
- also in
- Furniture Accessories
- Home Furniture Shop
- Homewares Shop
- Living room shop
- Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, United Kingdom
4.9
Excellent
2k reviews
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Damien is the man!
Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everything was explained with proper detail and we can't wait to get our new sofa delivered :-) Thanks Damien!
10 April 2026
Unprompted review
Reply from Sofology - Blackburn
Hi there, thank you for your review. Another great review for Damien, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
A pleasant shopping experience
The salesman demonstrated the ability of the chair that I was purchasing and explained all the pros and cons and very understanding about our requirements.
7 April 2026
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our whole experience was great
Our whole experience was great. We were warmly welcomed into store and then left to look round without any pressure. Our 2 year old was given a little children’s pack too which was a lovely touch.
Once we decided on our sofa we were guided through the process and given the chance to ask any questions. Great experience. We can’t wait to get our sofa.
7 April 2026
Reply from Sofology - Blackburn
Thank you for this great review Katie!
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Happy with the man who sorted the issue…
Happy with the man who sorted the issue I was having
31 March 2026
Reply from Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
Great customer service, Damien was absolutely fantastic and made my experience so much smoother and stress free. He gave honest and genuine advice and I would recommend sofology and Damien especially, to help you make your choice!
29 March 2026
Reply from Sofology - Blackburn
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent customer service and excellent product!
Just completed my order at Sofology with the most incredible service. I was attended to by Nash, a lovely warm and welcoming lady who was highly efficient and informative.
Definitely recommend getting your sofas at Sofology!
2 April 2026
Unprompted review
Reply from Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Good experience- only reason for 4…
Good experience- only reason for 4 stars is due to a delivery problem where I was waiting in for delivery and there had been some computer issue that meant the delivery wasnt sent out.
However, we also had problems getting the sofa in to the house due to the size and needed the window taking out, which was our fault for not measuring correctly - redelivery was arranged to coincide with a handyman to sort the window without any problems or charges.
25 April 2025
Reply from Sofology - Blackburn
Hi, thank you for taking the time to share your experience. We’re very sorry about the initial delivery problem and any inconvenience caused. We’re glad things were able to be resolved, and we appreciate your understanding. If you’d like to discuss anything further, please email us at social.media.complaints@sofology.co.uk
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The lovely Asian lady (sorry cannot…
The lovely Asian lady (sorry cannot remember her name) went through everything & explaining everything clearly when asked.
24 March 2026
Reply from Sofology - Blackburn
Thank you for awarding us 5 stars :-)
Reply from Sofology - Blackburn
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
The staff Nashreen and Soraya were very…
The staff Nashreen and Soraya were very helpful. Absolutely amazing customer service and I would highly recommend my friends and family to visit the Blackburn store. They went through all my measurements and different options thoroughly and listened to my requirements and got my order 10/10 would rate higher than 5 stars if I could.
22 March 2026
Reply from Sofology - Blackburn
Thanks for this fabulous review. We appreciate you sharing it with others!
Mike @ Whitebirk A** Service
Mike (@Blackburn Whitebirk
Store) did a fantastic job at allowing us to roam uninterrupted. He gave us some recommendations based on our dimensions and left us to it. When we were ready to purchase he was attentive, knowledgeable and patient. Our best experience yet whilst sofa shopping, they deserved our business.
21 March 2026
Reply from Sofology - Blackburn
What an amazing review, thank you so much for taking the time to write this 😊
Positive experience without the aggressive sales pitch
Damian was very good and knowledgeable about the products. He answered all questions posed and allowed time for browsing and reflection about the choices made.
21 March 2026
Reply from Sofology - Blackburn
Hi there, thank you for your review. Another great review for Damian, we will make sure to pass this on! Have a nice day.
Thanks Damian…….
Damian was really helpful and offered other choices and styles which gave us some great options. Great service! Would highly recommend this store!
19 March 2026
Reply from Sofology - Blackburn
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Damian gave you all the information you needed and met all of your expectations.
Excellent service from start to finish
Excellent service from start to finish. Very happy with our purchase.
14 March 2026
Reply from Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful sales guy.
14 March 2026
Reply from Sofology - Blackburn
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Good information given on products
Good information given on products. Friendly customer service
9 March 2026
Reply from Sofology - Blackburn
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
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