I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... See more
Company replied
Location
Switch locationUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
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See what reviewers are saying
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... See more
Company replied
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... See more
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Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... See more
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Company details
- #25 of 93 best companies in Sofa store
- #14 of 53 best companies in Furniture Accessories
- #73 of 399 best companies in Home Furniture Shop
- #59 of 233 best companies in Homewares Shop
- #23 of 114 best companies in Living room shop
- #11 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, United Kingdom
4.9
Excellent
2k reviews
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Sofology knows their sofas!
Friendly, affable and knowledgeable salesperson who was able to answer all of our questions. He didn't pressurise us and explained the different options and extras when buying a sofa.
8 February 2026
Reply from Sofology - Cheltenham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
A great experience and the gentleman we…
A great experience and the gentleman we spoke to was super patient whilst we spent a lot of time choosing two designs and two colours that blend well. He was also really helpful in this decision pointing out things we hadn’t thought of. I think his name was Toby.
8 February 2026
Reply from Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Cheltenham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
knowledgeable sales staff
knowledgeable sales staff, no pressure to buy and also offered a hot drink while we had a look around
31 January 2026
Reply from Sofology - Cheltenham
Thank you for sharing Mr Fishpool
Lola was excellent would not have…
Lola was excellent would not have purchased if it was not for her.
31 January 2026
Reply from Sofology - Cheltenham
Thanky you for awarding us 5 stars Terry
Good customer service
Good customer service
Advice without an pressure
A good selection of quality furniture
2 February 2026
Reply from Sofology - Cheltenham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
We were looked after well by the young…
We were looked after well by the young salesman who was patient and knowledgeable.Although we had a very good idea of what we wanted he was able to put us right where needed and we were able to put the order together very quickly.The deal was closed to our satisfaction
25 January 2026
Reply from Sofology - Cheltenham
thank you for this amazing review Arvind!
Fantastic service again from Sofology
Fantastic service again from Sofology. Liam was fantastic and explained all options to us as we added another Sofology sofa to our house. Thank you.
27 January 2026
Reply from Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Liam, we will make sure to pass this on! Have a nice day.
Right chair, right price, great service.
Apart from finding the chair I wanted at the right price, the service from the team at Cheltenham was exemplary.
24 January 2026
Reply from Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very friendly and helpful staff with no…
Very friendly and helpful staff with no pressure selling
25 January 2026
Reply from Sofology - Cheltenham
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Very helpful assistant in buying a footstool
We found a footstool we liked and the choice of fabric suited what we have in our living room. Toby was very helpful in ordering it - no hard sell, but very engaged and answered our questions.
21 January 2026
Reply from Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great customer service from Scott
Great customer service from Scott. Explained everything on offer without being pushy. Fast, efficient and all very easy! Very pleased.
22 January 2026
Reply from Sofology - Cheltenham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent service
The assistant gave us lots of useful help and advice without us feeling pressured to purchase.
22 January 2026
Reply from Sofology - Cheltenham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Had a great experience at sofology
Had a great experience at sofology, Dawn was very helpful and went through everything in great detail. Looking forward to sitting on our Remy sofa
19 January 2026
Reply from Sofology - Cheltenham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
A Great Experience
Excellent sales consultant, with a very good knowledge of the products. Everything was explained well. Would recommend Sofology Cheltenham.
17 January 2026
Reply from Sofology - Cheltenham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Kris was fantastic thank you !
16 January 2026
Reply from Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kris. Have a great day 😊
Reply from Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Alex, we will make sure to pass this on! Have a nice day.
Sofas were best I have seen
Sofas were best I have seen, so comfortable and good choice of materials and colours. Staff were very helpful
17 January 2026
Reply from Sofology - Cheltenham
Thank you for taking the time to leave a 5-star review!😊
Excellent service from Toby explaining…
Excellent service from Toby explaining everything in detail.
13 January 2026
Reply from Sofology - Cheltenham
Hi, thank you for taking the time to leave a 5-star review!😊
Staff are friendly
Staff are friendly, helpful, and know what they are talking about. Making things easy
16 January 2026
Reply from Sofology - Cheltenham
Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
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