We had just had a very bad experience with Poltron sofa and decided to relook in Sofology. We were given the time and space to look around without them being pushy. We were offered coffees and sat... See more
Company replied
Location
Switch locationUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
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See what reviewers are saying
Great service, James especially was great and helped us choose our perfect sofa for our new home. I have bought from here before and have had nothing but good things to say about them!
Company replied
Koli was amazing , explained and showed us the styles and colours . Left us to have our own conversation to discuss our room layout before coming back. Made us coffee . Even allowed us to take a... See more
Company replied
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... See more
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Company details
- Sofa store
- also in
- Furniture Accessories
- Home Furniture Shop
- Homewares Shop
- Living room shop
- Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, United Kingdom
4.8
Excellent
2k reviews
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First time buying from sofolagy
First time buying from sofolagy. Great choice of sofas. Very helpful staff.
28 October 2026
Reply from Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service
Great service, James especially was great and helped us choose our perfect sofa for our new home. I have bought from here before and have had nothing but good things to say about them!
25 October 2026
Reply from Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The gentleman that served us was…
The gentleman that served us was brilliant. Thank you
18 October 2026
Reply from Sofology - Cheltenham
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent customer service
Excellent customer service! made purchasing a new sofa a really enjoyable experience.
21 October 2026
Reply from Sofology - Cheltenham
Thanks for this fabulous review. We appreciate you sharing it with others!
All good so far
All good so far. I await the delivery. Then I will be in a better position to do a rating.
13 October 2026
Reply from Sofology - Cheltenham
Hi there, thanks for taking the time to leave a 3-star review
From a bad experience to a great one!
We had just had a very bad experience with Poltron sofa and decided to relook in Sofology. We were given the time and space to look around without them being pushy. We were offered coffees and sat down with an older gentleman who only works part time…forgotten his name sorry.
Sofa ordered and I walked around just to double check and I noticed a foot stool that was reduced to 75% off and matched our sofa so that was also purchased🤗
We spent more than we expected but we
went for something completely different and now we cant’t wait for it! Many thanks Sofology Cheltenham🤗
16 September 2026
Reply from Sofology - Cheltenham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Sincere assistance to all our questions.
4 October 2026
Reply from Sofology - Cheltenham
Thanks for this fabulous review. We appreciate you sharing it with others!
Good service
The sales person was very friendly & helpful. Explained to me in much detail as possible about the product.
7 October 2026
Reply from Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Value for money with life time cover
1 October 2026
Reply from Sofology - Cheltenham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Reply from Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Koli was amazing
Koli was amazing , explained and showed us the styles and colours . Left us to have our own conversation to discuss our room layout before coming back. Made us coffee .
Even allowed us to take a colour sample home
Defo first class service
20 September 2026
Reply from Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Koli. Have a great day 😊
It is a nice set out store
It is a nice set out store, staff friendly but professional, very good choice, the staff were patient and not pushy.
19 September 2026
Reply from Sofology - Cheltenham
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Cheltenham
Thank you for awarding us 5 stars Mrs Griffith.
Helpful staff and a good selection at…
Helpful staff and a good selection at reasonable prices
14 September 2026
Reply from Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great experience at sofology
Great service. Clear communication. Very professional and polite sales personnel. Very good choice of furniture. Very stylish display of furniture.
10 September 2026
Reply from Sofology - Cheltenham
Thank you for awarding us 5 stars Maria 😊
Excellent customer service from Kris in…
Excellent customer service from Kris in store and the two delivery men. Delivered on time and as described. Many thanks for a first class Sofology experience.
26 August 2026
Reply from Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Kris, we will make sure to pass this on! Have a nice day.
Excellent sales staff.
Impressive showroom, excellent staff (especially Alex), unhurried, unpressurised, professional sales experience. Good choice of products.
6 September 2026
Reply from Sofology - Cheltenham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Associate was knowledgeable and was not…
Associate was knowledgeable and was not pushy so a pleasant sales experience. Answered our questions well
10 September 2026
Reply from Sofology - Cheltenham
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Cheltenham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
had small issue manager sorted it very…
had small issue manager sorted it very helpful staff also thankyou
27 August 2026
Reply from Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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