Sofology - Glasgow Reviews 3,072

TrustScore 5 out of 5

4.9

London Road, G32 8XL Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great experience had at London Road Sofology in Glasgow. Matt looked after us and completed our visit swiftly and without issue. He was also very patient with my 6-year-old daughter.

Rated 5 out of 5 stars

We had a wonderful experience at sofology with Matt. This was our first experience in store and we were looking for our couch for our first home. We were instantly greeted and offered drinks. After h... See more

Company replied

Rated 5 out of 5 stars

Really enjoyable visit. It was refreshing to look around the suites without being pressured, and when we needed assistance, the sales staff were welcoming, helpful, and easy to talk to.

Company replied

Rated 4 out of 5 stars

Visit to Sofology store, London Road, Glasgow was pleasant and helped by store employee Matt who greeted us as we entered shop. After telling him roughly what we were looking for, he gave us good gui... See more

Company replied


Company details

  1. #25 of 90 best companies in Sofa store
  2. #13 of 53 best companies in Furniture Accessories
  3. #75 of 400 best companies in Home Furniture Shop
  4. #57 of 229 best companies in Homewares Shop
  5. #26 of 117 best companies in Living room shop
  6. #9 of 24 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • London Road, G32 8XL, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great advice and fantastic service

Great advice and fantastic service

Arlene went above and beyond

31 March 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Arlene. Have a great day 😊

Rated 4 out of 5 stars

Friendly helpful staff

Friendly helpful staff

22 April 2026
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Reply from Sofology - Glasgow

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Enjoyable Visit

Really enjoyable visit. It was refreshing to look around the suites without being pressured, and when we needed assistance, the sales staff were welcoming, helpful, and easy to talk to.

6 April 2026
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Reply from Sofology - Glasgow

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Good staff good experience good…

Good staff good experience good customer service it was great

21 April 2026
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Reply from Sofology - Glasgow

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Rated 5 out of 5 stars

Very professional member of staff we…

Very professional member of staff we had, quick and efficient and very honest

18 April 2026
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Reply from Sofology - Glasgow

Thank you so much for taking the time to give us a 5 star rating and to share the experience with others. It is much appreciated!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Very informative
Would highly recommend

19 April 2026
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Reply from Sofology - Glasgow

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

We had a wonderful experience at…

We had a wonderful experience at sofology with Matt. This was our first experience in store and we were looking for our couch for our first home. We were instantly greeted and offered drinks. After having a wander round and seeing what we liked we had loads of help from Matt, letting us know all the different alterations you could make to each couch to make it perfect for us. We showed him the space we had and he helped us find our couch to fit our vibe.
Matt went through every aspect of the process with us in detail and made sure we fully understood everything. He went above and beyond with his service, we couldn’t have asked for a better experience. All the staff were lovely and friendly throughout the entire experience in store

5 April 2026
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Reply from Sofology - Glasgow

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Matt. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

New sofas

Felt really good in your store plenty to choose from staff were very helpful and I was delighted with my purchase

12 April 2026
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Reply from Sofology - Glasgow

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Great experience. Would recommend!

The staff were very helpful and kind! The layout and structure of the different options available made it easy to understand.

11 April 2026
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Reply from Sofology - Glasgow

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Great service

Great service

11 April 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Sofology Glasgow

Visited our local showroom, great selection of quality sofas, staff were friendly, helpful and professional

13 April 2026
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Reply from Sofology - Glasgow

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

SALESMAN WAS REALLY HELPFUL

SALESMAN WAS REALLY HELPFUL. Took time with us to explain things

11 April 2026
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Reply from Sofology - Glasgow

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Staff excellent and not intrusive

Staff excellent and not intrusive, let is to . until we had questions .

9 April 2026
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Reply from Sofology - Glasgow

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

I was very impressed with the way we…

I was very impressed with the way we were treated in the store. The girl who attended our needs for new furniture was really nice and helpful.

10 April 2026
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Reply from Sofology - Glasgow

Thank you for sharing your experience Jim.

Rated 5 out of 5 stars

Sales person was very informative and…

Sales person was very informative and knowledgeable.

7 April 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great service!

Emma in the Glasgow store was great - really helpful with suggestions, but not overbearing in any way. Gave us lots of ideas and options which were brilliant in helping us choose once we home.

4 April 2026
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Reply from Sofology - Glasgow

Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.

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