So happy with our service at sofology paisley with the lovely Lisa! She showed us so many different options and kept in touch with us after we left to have a think about it. When we returned she was s... See more
Location
Switch locationAbbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB
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The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... See more
Company replied
As always sofology so helpful & staff very friendly in store everytime!! Cyril great with our daughter & goes on about him all the time & how friendly he was! Wrote her a little note about starting s... See more
Company replied
Great range of sofas to choose from and Heather was extremely helpful in answering any questions and very informative. Wasn’t pushy and let me browse around myself while waiting on my friend arriving.... See more
Company replied
Company details
- #22 of 93 best companies in Sofa store
- #14 of 55 best companies in Furniture Accessories
- #70 of 397 best companies in Home Furniture Shop
- #54 of 239 best companies in Homewares Shop
- #21 of 113 best companies in Living room shop
- #10 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, United Kingdom
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Good experience
Went to order a sofa, knew roughly what I was looking for. Dealt with Kimi, who was very knowledgable and took me through the ordering process and gave me all the information I needed to make my decision. Good experience

Reply from Sofology - Glasgow Paisley
Stuart provided great advice and…
Stuart provided great advice and options to me. He allowed me sufficient time to come to my decision.

Reply from Sofology - Glasgow Paisley
I used the website and made an error
I used the website and made an error. I had already been in the store and expressed my interest regarding the Sofa I wanted to Cyril. When I ordered it Cyril spotted the error,contacted me and corrected it over the phone. Excellent service.

Reply from Sofology - Glasgow Paisley
Fantastic range of sofas in Sofology
Fantastic range of sofas in the Sofology store at Abbotsinch , Paisley , and the salesperson , Kevin , couldn’t have been more helpful.
I found the perfect sofa for me in the store and Kevin made the purchasing process simple and straightforward.
Kevin was able to answer all my questions re the sofa and the delivery arrangements.
I felt I got 5 star service from this store.

Reply from Sofology - Glasgow Paisley
Sales team are very helpful
Sales team are very helpful. Delivery team and scheduling is 100% needing improvement

Reply from Sofology - Glasgow Paisley
Kev was very helpful and didn't put any…
Kev was very helpful and didn't put any pressure on us to buy anything which made the experience more enjoyable .

Reply from Sofology - Glasgow Paisley
Fantastic customer service from Jen at…
Fantastic customer service from Jen at the Paisley store. A really straight forward, no pressure experience that lets you feel relaxed when browsing and very honest helpful service at time of purchase. Would recommend to anyone.

Reply from Sofology - Glasgow Paisley
Excellent customer service
I had a fantastic experience with Sofology. From the moment I walked into the showroom, the staff were welcoming, knowledgeable, and never pushy. They took the time to understand what I was looking for and gave genuinely helpful advice, making the whole process feel easy and stress-free.
Overall, Sofology exceeded my expectations in terms of customer service, product quality, and attention to detail. I wouldn’t hesitate to recommend them to anyone looking for a sofa that looks great and feels even better.

Reply from Sofology - Glasgow Paisley
Great service
Everything quick, informative and professional although I was a wee bit put off by sales team continually approaching us to ask if we needed help before I was ready.

Reply from Sofology - Glasgow Paisley

Reply from Sofology - Glasgow Paisley
Brian was excellent and really helpful…
Brian was excellent and really helpful highly recommend

Reply from Sofology - Glasgow Paisley
Great service in store from Andy
Great service in store from Andy.
Looking forward to receiving our new sofa and chairs soon.

Reply from Sofology - Glasgow Paisley
Great friendly helpful staff at your…
Great friendly helpful staff at your Paisley store. Beautiful showroom well laid out.

Reply from Sofology - Glasgow Paisley
Helpful and professional service
Helpful and professional service. Did not follow me round

Reply from Sofology - Glasgow Paisley
We saw, we sat and we bought 🛋
We had looked in 2 other stores before coming to Sofology to find what we were looking for.
I came in myself with my young daughter before my husband joined us later.
I didn't feel pressured by the staff and Brian, who helped us with measurements and honest pricing was lovely.
We returned to the same store after food and a long think about committing to buying. We sought out Brian because we felt assured by him initially. The sale and buying proceedure was very smooth and he was very down to earth. He is very child friendly too. All the staff there were friendly and welcoming. It's also great there is a toilet because not many stores have one, especially great with a young child.

Reply from Sofology - Glasgow Paisley
Customer support from Cyril at your…
Customer support from Cyril at your Renfrewshire Scotland store. He is amazing at what he does. He truly does put the customer at the heart of everything!

Reply from Sofology - Glasgow Paisley
helpful & friendly staff
I first looked at your website, and quite liked what I saw and was looking for.
When I visited your store in Paisley, the staff were very helpful and friendly without being pushy. Top marks.

Reply from Sofology - Glasgow Paisley

Reply from Sofology - Glasgow Paisley
Staff could not have done any better
Staff could not have done any better. Would use them again and certainly recommend them

Reply from Sofology - Glasgow Paisley
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