Sofology - Hull Reviews 2,424

Holly was brilliant, patient, interested. And if she did not know something, she asked and found the answer.
The coffee and biscuits were much appreciated.
I think we interacted with all the staff.
My wife has been looking for a sofa for ages ( I managed to postpone it until now), this day we didn't even get as far as Furniture Village!
On phoning to amend the order (colour), no problem. Sorted.

The staff were lovely. Easy to deal with and very helpful. Mark, the manager and Holly - please thank them

Great Experience

Very knowledge

Great service from Gary in the Hull store

When we entered the store we were greeted by Gary. He asked if there was anything in particular we were looking for then pointed us in the right direction and left us alone to browse. He told us if there was anything he could help with to just ask.
After deciding on what we wanted he went through the options with us.
A pleasant experience throughout.

Bought a sofa , the salesman listened and gave us the advise that we needed, friendly service and good knowledge, we can't mention the delivery but overall the service was very good

She was very good and new she soft and help to get suit

Charlotte was very helpful and informative and had good product knowledge.

She made the experience very easy and was not pushy in any way but let us come to our own decision by helping with our queries.

Charlotte was brilliant!
Super helpful and didn’t put any pressure at all :)

Really Friendly and understanding manner from Holly who helped us. Really helpful to our needs with clear and concise information and giving us tailored advice for the area we wanted a new sofa in. A very smooth and easy process going through the finance and insurance options. All this was done with lovely chit chat in between. Walked into the store feeling stressed about buying a new sofa and left feeling great!

Nat was really supportive of our decision to purchase a new sofa. She went through all the option and made them clear. When we decided to go for a coffee and come back there was no pressure.

Gary was very welcoming and helped us out immensely

Excellent service on ordering a new sofa. Simon was extremely helpful in identifying the size and style that we were looking for and he provided brilliant support every step of the way.

Incredibly helpful team which made for a seamless purchase and excellent experience

Hull Branch.
Simon was professional and curtious when showing me sofabeds .
Highly recommended.

Received really good customer service from the staff in the shop. Exceptionally helpful. Same can not be said about the customer service helpline. Thanks Mark and Gary (we think) for being so helpful and sorting.

There was no hard sell from the sales man and he was really open and helpful.

It was a really enjoyable experience purchasing the sofa and nice and easy

Gary was polite, professional and knowledgeable. Another successful purchase from the Hull branch.

Great servce to the point no pushy sales tactics listened to our needs would recomend