Sofology - Hull Reviews 2,454

Nice store, great ambiance.
Charlotte greeted us early on in the store, she wasn't pushy and very knowledgeable. We explained what kind of sofa we wanted and that we had restrictions for the size and she pointed out the perfect sofa straight away. Very good overall experience!

Charlotte was amazing and they all where great with our 2 year old. All very knowlegable and helpful but never pushy.

Excellent customer care from the time we walked in to the time we left. The young woman who took our order was competent, friendly and helpful throughout. He
R name was Natalia.

The lady that served us was so friendly and helpful. She was patient and knowledgeable and helped us decide on a sofa (which is a very hard thing to do!!) without being pushy at all. Thank you

Very easy and straightforward

Fantastic service from Gary and James who also helped.
Highly recommend

Nat was very helpful

Gary was very lovely and helpful. Great service. Explained everything clearly.

Holly was brilliant, patient, interested. And if she did not know something, she asked and found the answer.
The coffee and biscuits were much appreciated.
I think we interacted with all the staff.
My wife has been looking for a sofa for ages ( I managed to postpone it until now), this day we didn't even get as far as Furniture Village!
On phoning to amend the order (colour), no problem. Sorted.

The staff were lovely. Easy to deal with and very helpful. Mark, the manager and Holly - please thank them

Great Experience

Very knowledge

Great service from Gary in the Hull store

When we entered the store we were greeted by Gary. He asked if there was anything in particular we were looking for then pointed us in the right direction and left us alone to browse. He told us if there was anything he could help with to just ask.
After deciding on what we wanted he went through the options with us.
A pleasant experience throughout.

Bought a sofa , the salesman listened and gave us the advise that we needed, friendly service and good knowledge, we can't mention the delivery but overall the service was very good

She was very good and new she soft and help to get suit

Charlotte was very helpful and informative and had good product knowledge.

She made the experience very easy and was not pushy in any way but let us come to our own decision by helping with our queries.

Charlotte was brilliant!
Super helpful and didn’t put any pressure at all :)

Really Friendly and understanding manner from Holly who helped us. Really helpful to our needs with clear and concise information and giving us tailored advice for the area we wanted a new sofa in. A very smooth and easy process going through the finance and insurance options. All this was done with lovely chit chat in between. Walked into the store feeling stressed about buying a new sofa and left feeling great!

Nat was really supportive of our decision to purchase a new sofa. She went through all the option and made them clear. When we decided to go for a coffee and come back there was no pressure.