Sofology - Inverness Reviews 1,075

TrustScore 5 out of 5

4.9

Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service, advice & ideas from the shops sales person. We were given ideas on what type of sofa would look good in our living room & also the position of the sofa to maximise how good it looke... See more

Company replied

Rated 5 out of 5 stars

Great customer service. A lot of time and support given to ensure we got our perfect sofa. Staff were very accommodating and took us through every step to ensure we were confident in our purchase.

Company replied

Rated 5 out of 5 stars

The sales lady was so friendly and professional. Great product knowledge. Helpful but not over bearing. Very quick process and would definitely recommend. Let’s hope no issues with sofa when It arrive... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... See more

Company replied


Company details

  1. #26 of 91 best companies in Sofa store
  2. #12 of 50 best companies in Furniture Accessories
  3. #75 of 397 best companies in Home Furniture Shop
  4. #58 of 231 best companies in Homewares Shop
  5. #23 of 112 best companies in Living room shop
  6. #10 of 24 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

13 March 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Brilliant experience

Christine was brilliant from when we first walked in, right through to her product knowledge and no push approach.
No pressure was applied at any point and we were made to feel welcome and valued. Would 100% return.

15 March 2026
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Reply from Sofology - Inverness

Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

I had a good chat with Julie @ the…

I had a good chat with Julie @ the Inverness branch .we went into all the details and information/ comfort / design and quality of my chosen sofa , every thing was explained professionally and calmly .
Delighted with the overall experience and placed my order .

11 March 2026
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Reply from Sofology - Inverness

Thank you for this great review Calum :-)

Rated 5 out of 5 stars

Staff were very helpful and post…

Staff were very helpful and most importantly, not pushy or giving hard sell. Also love the fact the shop is dog friendly.

8 March 2026
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Reply from Sofology - Inverness

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Excellent service from Julie

Excellent service from
Julie. Was around with advice as we walked the store. And very professional when ordering.

7 March 2026
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Reply from Sofology - Inverness

Thank you for awarding us 5 stars!

Rated 5 out of 5 stars

Easy order process …

It was nice to go into the store and not feel pressured into buying anything. The staff were very helpful and provided us with all the information we needed, we had time to go home and think about it and ordered online through the email sent from the store. All very easy and straightforward.

2 March 2026
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Reply from Sofology - Inverness

Thank you for your feedback! 😊 We’re so glad you felt comfortable and supported in-store, and that the follow-up made ordering easy and straightforward. Enjoy your new sofa! 🛋️✨

Rated 5 out of 5 stars

Fantastic service from Aaron

The Inverness store is always presented beautifully, and we've always had fantastic service every time we've visited. Today Aaron was superb in helping us get our sofas ordered. Looking forward to receiving them sooon

4 March 2026
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Reply from Sofology - Inverness

Thank you for choosing Sofology Megan!

Rated 5 out of 5 stars

Really good service

Really good service, took allot of time to explain the product to us and the sofology care package

27 February 2026
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Reply from Sofology - Inverness

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Unique Furniture.

We were so surprised at the amount of really modern settees, three piece suites and furniture they have, Aaran was great, after introducing himself he left us to have a look around at our leisure but he was always on hand when we needed his expertise, we were looked after very well not pushy or trying to sell unlike some other companys do. We would highly recommend Sofology.

24 February 2026
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Reply from Sofology - Inverness

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Aaron was very professional

Aaron was very professional, helpful and courteous. He enabled us to make the right decision and we thank him very much.

25 February 2026
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Reply from Sofology - Inverness

This is a great review James, thank you for sharing :-)

Rated 5 out of 5 stars

Helpful staff and good selection

Helpful staff and if you want to be let alone to talk, they will leave you alone. Lots of questions which were answered and bone were to much trouble. Thanks Aaron. We finally bought something on our third visit.

22 February 2026
Rated 5 out of 5 stars

Christine our sales assistant helped us…

Christine our sales assistant helped us and explained everything for us and also explained different payment options very happy with how she was 😀

23 February 2026
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Reply from Sofology - Inverness

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Christine for you, have a great day.

Rated 5 out of 5 stars

Great Service

Staff were great in helping us decide on the sofa we wanted. Christine serves us and was so helpful.

23 February 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

I received great customer service

I received great customer service, very polite and professional and didn't put pressure to buy made me feel that I didn't need to shop around

20 February 2026
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Reply from Sofology - Inverness

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Friendly staff

19 February 2026
Sofology - Inverness logo

Reply from Sofology - Inverness

Hi there, thanks for your 5-star review, we really appreciate the feedback!

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