coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required. honest answers. good choice of the type we were looking for.... See more
Company replied
Location
Switch locationUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
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See what reviewers are saying
We popped in to have a look at your Kirkcaldy store, Shirley chatted with us and we felt very comfortable. We had a look at several sofas with no pressure . We ended up buying our new sofa after amazi... See more
Company replied
Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... See more
Company replied
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... See more
Company replied
Company details
- #26 of 92 best companies in Sofa store
- #12 of 50 best companies in Furniture Accessories
- #74 of 396 best companies in Home Furniture Shop
- #58 of 231 best companies in Homewares Shop
- #24 of 112 best companies in Living room shop
- #10 of 24 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, United Kingdom
4.9
Excellent
3k reviews
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We had fantastic customer service from…
We had fantastic customer service from Shirley who helped us choose the right sofa for us. Nothing was too much trouble. ⭐️⭐️⭐️⭐️⭐️
8 February 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.
Very pleased with staff… no hard sell tactics
We were very pleased that the staff were attentive and helpful, but not pushy and no hard sell tactics. Your store assistant Daniela was first class, she was very patient and helpful, helping us, by giving us the space and time to make our selection.
7 February 2026
Reply from Sofology - Kirkcaldy
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Our sales advisor was fantastic…
Our sales advisor was fantastic couldn’t have been any more accommodating especially with us being unable to accept delivery of our sofa until after the required date very flexible team. Really happy with my experience.
6 February 2026
Reply from Sofology - Kirkcaldy
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
The salesperson was not only extremely…
The salesperson was not only extremely helpful and accommodating. He he also allowed us plenty time to make a decision with no pressure and answered the numerous questions we had prior to our purchase.
31 January 2026
Reply from Sofology - Kirkcaldy
Thank you for awarding us 5 stars :-)
Lovely lady Alison was very helpful
Lovely lady Alison was very helpful. Not pushy. Spent a lot of time with us which was good not to be rushed.
1 February 2026
Reply from Sofology - Kirkcaldy
Thank you for taking the time to write this email Pat
Reply from Sofology - Kirkcaldy
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Guidance was offered when required.
30 January 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Kirkcaldy
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
We had a great experience today in the…
We had a great experience today in the Kirkcaldy store! Lswrance was very helpful and attentive to our needs as we explored the various options available of suites! No pressure, just clear guidance to meet our requirements.
31 January 2026
Reply from Sofology - Kirkcaldy
Thank you for awarding us 5 stars Norman
Reply from Sofology - Kirkcaldy
Thanks Tracey
Daniela. Kirkcaldy Branch
Daniela, expertise was exceptional in helping us choose the best sofa for our home. Highly recommend Sofology.
30 January 2026
Reply from Sofology - Kirkcaldy
Thank you for awarding us 5 stars!
It was all straight forward Alison gave…
It was all straight forward Alison gave us all the details that helped us choose what we wanted. So comfortable in her presence. Alison explained everything we needed to know. What extras there was and when we wanted our goods. Great experience. Thank you so much.
28 January 2026
Reply from Sofology - Kirkcaldy
Thank you for sharing your experience James!
The sales assistant was amazing with my…
The sales assistant was amazing with my Mum who bought a sofa.
24 January 2026
Reply from Sofology - Kirkcaldy
Thank you for awarding us 5 stars :-)
Made welcome with a nice hot cup of…
Made welcome with a nice hot cup of tea. Sales Associate Lawrence was very attentive and answered all my questions and also giving helpful information on insurance and care of my order. Lovely showroom with a great selection of sofas/chairs/sectionals. Looking forward to receiving my new sofas.
27 January 2026
Reply from Sofology - Kirkcaldy
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Lawrence was very helpful and answered…
Lawrence was very helpful and answered all my questions. He was polite and professional
24 January 2026
Reply from Sofology - Kirkcaldy
Thank you Mr Balfour
Shirley the sales person was very…
Shirley the sales person was very knowledgeable about the product that we purchased. She was very patient and let us look round the store. She was also helpful when filling in the online stuff. Very chatty and friendly.
23 January 2026
Reply from Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Shirley, we will make sure to pass this on! Have a nice day.
Blair was very helpful.
Blair was very helpful.
Talked us through all the options that were available.
Also explained it great detail the options for delivery. This is the 2nd time we have purchased from you and will definitely be back in the future.
26 January 2026
Reply from Sofology - Kirkcaldy
Thank you very much for your review Dorothy. We're pleased that you are happy with the service at Sofology and thank you for your valued custom. Have a great day 😊
Reply from Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Blair, we will make sure to pass this on! Have a nice day.
Janice was lovely and really explained…
Janice was lovely and really explained everything to us.
We were at the Kirkcaldy branch so.if you go in ask for Janice.
22 January 2026
Reply from Sofology - Kirkcaldy
Thank you for taking the time to leave a 5-star review!😊
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