Sofology - North Shields Reviews 3,193

Very good customer service made purchase easy and extremely helpful.
Would definitely recommend to anyone.
Knowledgeable on the products we purchased pointing out details we’d not know. A big Thank You to all staff we talked to.
Especially Susan Thanks.

Karen, was very helpful explained everything in full. Didn’t feel rushed. All very good

Fabulous choice of good quality furniture, well set out store, excellent advice from helpful and friendly sales staff. A very pleasing experience overall

Susie approached me as I was looking at sofas, I told her I needed a new one and I showed her photos of my room.
She was absolutely brilliant on advice and so so helpful in getting me to choose the colour and design, thank you so much.

Susie was really helpful and friendly and offered great advice and knowledge when deciding what sofa to choose. She made the experience a lot easier. Thank you for all of your help.

Great selection of sofas to chose from, I wish I had a bigger room or two lounges as it was very difficult to chose from the selection of designs and fabrics on offer.
Joanna was brilliant to deal with, very knowledgeable about the products and talked us through all the options available to us, lead times and finance etc in a friendly and patient manor which made the whole process stress free.

Found stuff very friendly and very professional and knowledgeable in the job role could not do enough for me and my wife very happy

Sales girl was really good

Our sales assistant was called jo she had great knowledge of the sofa that we had chosen.
She helped us through the process and all delivery and care options that sofology had to offer.

Great service

Good information has been provided by Mark and he helped us finding right sofa as per our requirements. Thanks

Very helpful and give us time to look around and make our mind up.

After my wife and I went looking for a couple of new sofas after Christmas i would highly recommend using sofolgy on the silverlink. We were serve by an extremely professionalism, knowledge, and upbeat approach from the sales assistant Leanne (I would highly recommend you request for her), At no point did we feel pressurised, Leanne, listened to our requirements and went through the pros and cons of a number of sofas and helped us select the perfect sofas that felt extremely well built and very good quality.

No hassle while looking around the store. When finding the perfect sofa the member of staff answered all our questions and more. With us still not decided we went back to the store for another look at the sofa and again with a different member of staff helped us decide by answering questions thumbs up from us.

Karen was extremely knowledgable about the products available and made purchasing a sofa really easy

The staff were very helpful and polite and friendly did not rush us and measured the sofa to make should it would fit the room.

Very friendly staff who were very knowledgeable and answered a number of our questions.

Stephanie at the Silverlink branch was very knowledgeable and patient. Really happy with the experience so far 😀

Mark was very friendly and very informative on new sofa,explained everything we needed to know.

my wife and i were shown around the store by leanne maddison.
she was very knowledgeable and informative.the store was well laid out,clean and my wife and i felt at home.
we purchased the settee and lounge chair which looked good and felt really comfortable.
my compliments to leanne for doing such a good job.