Sofology - Peterborough Reviews 

2,166
TrustScore 5 out of 5

4.9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Rated 5 out of 5 stars

Jamie was amazing, he sold us our sofa. When we went into the store we were greeted, explained how some deals worked, colours and the store. Then we were left to look ourselves which we really... See more

Rated 5 out of 5 stars

Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... See more

Company replied

Rated 5 out of 5 stars

Lovely staff who were very friendly. Clean store. Couldn’t fault the customer service we received. Would definitely recommend

Company replied

Rated 4 out of 5 stars

Would be an easy 5 stars if your material swatches were easier to obtain. Couldn’t order on line and if it wasn’t for Sue in customer services I would have given up and purchased elsewhere. Peterbo... See more

Company replied


Company details

  1. #26 of 92 best companies in Sofa store
  2. #14 of 53 best companies in Furniture Accessories
  3. #75 of 399 best companies in Home Furniture Shop
  4. #59 of 234 best companies in Homewares Shop
  5. #26 of 113 best companies in Living room shop
  6. #11 of 25 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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1-star

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4.9

All reviews

(2,166)

18,643 reviews in the last 12 months

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Rated 5 out of 5 stars

We were very impressed by Jamie and Sai…

We were very impressed by Jamie and Sai from the Peterborough store as they both had so much knowledge about the sofa we choose and they made us feel very relaxed and welcome. We did not feel we were rushed at all.

31 March 2026
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Reply from Sofology - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

The lady that looked after us was very…

The lady that looked after us was very professional and explained everything clearly, very polite and an asset to your company.

6 April 2026
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Reply from Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Very friendly professional service from…

Very friendly professional service from Ben at the Peterborough store
Talked through all options ie colours materials and payment options
I would recommend

6 April 2026
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Reply from Sofology - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Daniela was excellent

Daniela was very patient, informative and provided excellent service helping us pick our sofa!

4 April 2026
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Reply from Sofology - Peterborough

Hi there, thank you for your review. Another great review for Daniela, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

We had such a great experience with the…

We had such a great experience with the Sofology team in Peterborough! Huge shoutout to Jamie and Danielle for creating such an amazing atmosphere from the moment we walked in. There was absolutely no pressure to make a purchase – just a genuinely friendly conversation that felt more like a relaxed Sunday family dinner than being in a shop.

They were incredibly patient and understanding with all of our questions (and with our little one, who was only interested in the fluffy chair the whole time 😄). Thanks to their help, we ended up choosing amazing sofas that we will be enjoying in our new home.

Thank you for making the whole experience so comfortable and enjoyable – we really appreciate it

11 April 2026
Unprompted review
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Reply from Sofology - Peterborough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Rated 5 out of 5 stars

It was great experience

It was great experience. Completely hustle free. Jamie done a great job and presented all options which confirmed that i made a good decision selecting Sofology

3 April 2026
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Reply from Sofology - Peterborough

Hi there, thank you for your review. Another great review for Jamie, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

We loved the fact the salesman left us…

We loved the fact the salesman left us alone to choose at our leisure. The quality of the sofas was good too as was the choice off styles and colours .

29 March 2026
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Reply from Sofology - Peterborough

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Rated 4 out of 5 stars

Would be an easy 5 stars if your…

Would be an easy 5 stars if your material swatches were easier to obtain. Couldn’t order on line and if it wasn’t for Sue in customer services I would have given up and purchased elsewhere.
Peterborough staff were lovely however

31 March 2026
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Reply from Sofology - Peterborough

Thank you so much for your feedback. We really appreciate you taking the time to share this with us. We’re sorry to hear that ordering fabric swatches wasn’t as easy as it should be, and we completely understand how frustrating that can be. It’s great to hear that Sue, in our customer services team, was able to help, and we’ll be sure to pass on your kind words to her, as well as to our Peterborough team.

Rated 5 out of 5 stars

Great staff

Great staff! They left us alone enough for us to look around freely, but great support when we needed help or advice

3 January 2026
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Reply from Sofology - Peterborough

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Happy thanks 😊

9 February 2026
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Reply from Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

No pressure sales

No pressure sales, friendly and helpful. Found some lovely furniture

21 March 2026
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Reply from Sofology - Peterborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Feeling relaxed not pressured . Enjoyable shopping experience…

Feeling relaxed not pressured into looking, found what we liked and wanted, helpful, knowledgeable member of staff. Told us what extras were offered. Really good value for money. Happy customer.

18 March 2026
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Reply from Sofology - Peterborough

We are pleased to hear that you are a happy customer sharon, thank you for choosing Sofology!

Rated 5 out of 5 stars

Fantastic

Fantastic! Hagi is a very professional salesman.

15 March 2026
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Reply from Sofology - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Sofology Sofas

We were looking for a sofa to replace our old leather suite, and after visiting several showrooms and going on line we were able to collate enough information that will give us a great quality product at a price we could afford. Sofology ticked all boxes, the staff member was impressive in her knowledge in Sofas in particular the robust manufacture of framework materials and quality of fabrics.

16 March 2026
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Reply from Sofology - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Good experience all round!

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big difference when you’re traipsing around every shop trying to find the right sofa! We had a lovely ‘sofalogist’ called Sai who was brilliant. Two visits later and we finally picked our sofa not feeling harassed or pushed into a decision that we were on the fence with.

14 March 2026
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Reply from Sofology - Peterborough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Rated 5 out of 5 stars

Danielle and Ben were fab

Danielle and Ben were fab. Explained everything. Danielle took her time showing us all the sofa beds in turn. Nothing was too much trouble.

14 March 2026
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Reply from Sofology - Peterborough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

the girl that served us was very…

the girl that served us was very knowledgeable about furniture she had lots of patience and served us well

7 March 2026
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Reply from Sofology - Peterborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Warranty

Really good experience bought an amazing sofa

25 January 2026
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Reply from Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

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