Sofology - Preston Reviews 2,468

TrustScore 5 out of 5

4.9

Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB


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See what reviewers are saying

Rated 5 out of 5 stars

There was so much choice! Even better, the staff were available but introduced themselves then left us alone to wander around and try all the sofas out. When needed' they answered questions, but they... See more

Company replied

Rated 5 out of 5 stars

Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more

Company replied

Rated 5 out of 5 stars

We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... See more

Company replied

Rated 5 out of 5 stars

Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... See more

Company replied


Company details

  1. #25 of 91 best companies in Sofa store
  2. #13 of 51 best companies in Furniture Accessories
  3. #79 of 398 best companies in Home Furniture Shop
  4. #58 of 230 best companies in Homewares Shop
  5. #27 of 115 best companies in Living room shop
  6. #10 of 25 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

We had a delightful time shopping for…

We had a delightful time shopping for our dream sofas. Mohammed at the Preston showroom went above and beyond to make sure our purchase was just right for us.

We are super excited for the delivery 🤗

8 February 2026
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Reply from Sofology - Preston

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Good service

Good service

8 February 2026
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Reply from Sofology - Preston

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Great purchasing experience

Friendly staff, very helpful and knowledgeable. Easy purchase.

8 February 2026
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Reply from Sofology - Preston

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Happy with the experience

Jay answered all questions clearly and gave us all the info required to make am informed decision

11 February 2026
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Reply from Sofology - Preston

Hi there, thank you for your review. Another great review for Jay, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Luke and Amanda were fantastic in their…

Luke and Amanda were fantastic in their service today- very knowledgable, helpful and nothing was too much trouble! We really appreciated their time and efforts in ensuring we got the sofa of our dreams! Thank you very much!

6 February 2026
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Reply from Sofology - Preston

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Great service from the Sofology sales team

Great service from the team in Sofology, very helpful during all our visits, fantastic choice of styles, colours and materials.

4 February 2026
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Reply from Sofology - Preston

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Luke was courteous and extremely…

Luke was courteous and extremely helpful in store today, and helped us finally decide on our perfect sofa.
Happy customers
Thank you

5 February 2026
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Reply from Sofology - Preston

Thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Very helpful

Russ was very helpful and we were impressed with the range of sofas

31 January 2026
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Reply from Sofology - Preston

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Russ. Have a great day 😊

Rated 5 out of 5 stars

Purchased a sofa today at the Preston…

Purchased a sofa today at the Preston branch. Excellent customer service from the sales representative mo there was no pressure or looking over your shoulder at every move like other sofa shops . Great service all round

3 February 2026
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Reply from Sofology - Preston

Thank you for warding us 5 stars Mr Booth

Rated 5 out of 5 stars

Customer service fab

31 January 2026
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Reply from Sofology - Preston

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

No rush experience

Staff member greeted us within seconds of entering the store. Very pleasant and warm mannered, asking if we had shopped in Sofology before, which we have.
Our requirements for a sofa were very specific, but Doreen and the other Sofologists assisted and directed us to sofas as near to as possible our criteria even offering a cup of tea while we were pondering our choices.
Overall a very pleasant experience which resulted in a second visit the same day to purchase a sofa

29 January 2026
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Reply from Sofology - Preston

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Luke was fab, explained everything in detail.

Such a great wide range of sofas to choose from. Luke who helped us was fabulous. Really nice lad. Took time to explain everything in detail.

1 February 2026
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Reply from Sofology - Preston

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

No pressure top service

No pressure, pleasant staff that let us browse at our own pace - would recommend

25 January 2026
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Reply from Sofology - Preston

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Friendly staff

31 January 2026
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Reply from Sofology - Preston

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Excellent service

Excellent service and knowledge. The whole buying process was clear and swift.

29 January 2026
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Reply from Sofology - Preston

Thank you for sharing Craig

Rated 5 out of 5 stars

Friendly Team

Friendly Team, knowledgeable, given plenty of information, good choice of sofas, reasonable prices, dog friendly.

13 January 2026
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Reply from Sofology - Preston

Thank you for choosing Sofology!

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