Sofology - Preston Reviews 2,468

A very good experience, Doreen the shop assistant helped us by explaining all the colours we could have all the fabric details everything we needed to know .

Staff Excellant and very helpful good service

Very helpful sales assistant. Great range of chairs / sofas

Dealt with Russ who offered a lot of great advice and information, helping us with our order.

Our sales guy was great very attentive to my mother who has Parkinson’s
No rush no pushing just helpful.
We got just what mum needed and he even grabbed a cushion for mum. Nice experience

Very helpful customer service provided

We knew what we were after and found it in sofology. Luke was very knowledgable and helped us with the options to get it all just right

Helpful shop assistant without being intrusive

Very helpful staff knowledgeable and friendly. We were able to visit on a couple of occasions before we made our final decision.

The store had plenty of choices and staff were very welcoming and helpful without pressurising us for a sale. Jay served us and she was wonderful, we are really happy with what we have bought. The only criticism is the time it takes for delivery

Friendly, knowledgeable and clear with details

We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren't in store but showed us an alternative that was close to the one we ended up buying. The two staff members weren't pushy or tried to over sell anything. Overall a great experience

Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy. Customer service was also good, staff named Jay was fantastic in the showroom, good product knowledge, helped us to choose the right size, style, and fabric.

We we enjoyed our time at the store .Luke was very helpful couldn't have had a better sales person .thank you

The advisor was very knowledgeable about all products. She sent us an email link to look at the sofa at home. She showed us all the ones we think best suited our space and requirements.

Staff very helpful

Doreen, a very polite and professional lady, sorted us out with two lovely sofas when we went in for one

Luke from Sofology Preston was extremely professional, friendly, and helpful throughout our visit. He took the time to understand our needs, answered all our questions patiently, and explained the options clearly without any pressure. His knowledge and approachable manner made the whole experience smooth and stress-free. We felt well supported in making the right choice and would definitely recommend Luke to anyone visiting Sofology Preston.

Luke was really helpful and informative while let still giving us the time and space to consider our options properly. Really supportive without any of the pressure sales nonsense.