Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more
Company replied
Location
Switch locationUnit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB
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See what reviewers are saying
There was so much choice! Even better, the staff were available but introduced themselves then left us alone to wander around and try all the sofas out. When needed' they answered questions, but they... See more
Company replied
We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... See more
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Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... See more
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Company details
- #26 of 91 best companies in Sofa store
- #12 of 50 best companies in Furniture Accessories
- #77 of 397 best companies in Home Furniture Shop
- #58 of 231 best companies in Homewares Shop
- #24 of 112 best companies in Living room shop
- #10 of 24 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, United Kingdom
4.9
Excellent
2k reviews
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Reply from Sofology - Preston
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Mo,Very helpful salesman
Very helpful salesman, Mo, gave us all the information we needed to make a decision, no pressure. Thank you.
31 December 2025
Reply from Sofology - Preston
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent customer service
Excellent service and time taken to discuss the various sofa's we were comparing and detailed knowledge of the size of the sofas.
31 December 2025
Reply from Sofology - Preston
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
good sales man with no pressure
28 December 2025
Reply from Sofology - Preston
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Very attentive staff
Very attentive staff. Very helpful in all aspects of choosing a sofa and chairs
30 December 2025
Reply from Sofology - Preston
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Pleasant experience
Went onto the Preston store and was greeted by a pleasant sales person I think he was called Russ. I liked that I didn't feel pressured in anyway into making a purchase he was so professional and polite. The range of sofas available is very good. I must admit we spotted exactly what we required almost immediately. The price was really competitive with other stores and we were really happy to purchase a great sofa and chair which is really good quality and fantastic value. We just can't wait to receive our delivery now. Thanks Sofology.
29 December 2025
Reply from Sofology - Preston
Thank you so much for taking the time to share your feedback with us.
Reply from Sofology - Preston
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Really welcoming and knowledgeable staff
Today we purchased a new suite from the great team at Preston. They were really knowledgeable and friendly with no sales pressure applied at all. A really easy experience! Can’t wait for the furniture to arrive!
29 December 2025
Reply from Sofology - Preston
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Thanks Russ!
We had Russ today when ordering our sofa, such a lovely man really took the time to explain everything to us and help us out! Thanks so much russ!
28 December 2025
Reply from Sofology - Preston
Thank you so much for your 5-star review!
Helpful staff
Helpful staff, who gave you time to think about the sofa you wanted. A great shopping experience and a great range of sofa's
27 December 2025
Reply from Sofology - Preston
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
I would buy a sofa from anywhere else
This is the third sofa I have ordered from Sofology. I live in Portugal and it is worth having it shipped over than buying in the Algarve. I dealt with your branch at Deepdale Preston and a huge thanks to Gary who looked after me. He answered my questions and was very knowledgeable on product knowledge
19 December 2025
Reply from Sofology - Preston
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Patient with me
A welcome cup of ! Was greatly appreciated. Ross took the time to answer my questions and explain where necessary.
13 December 2025
Reply from Sofology - Preston
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Reply from Sofology - Preston
Hi there, thank you for your review. Another great review for Russ, we will make sure to pass this on! Have a nice day.
The man who helped us was very helpful…
The man who helped us was very helpful and friendly and explained everything throughly
16 December 2025
Reply from Sofology - Preston
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very disappointed
Sent email for delivery only to find it was still in store. On delivery they dropped or placed a section in a puddle outside. On entering house forced it past the door frame taking a piece from it, chip in floor of feet and split the joint on kitchen worktops on pushing past.... didn't set it up or explain working... cup holder damaged and wireless charging dock fell out of middle section
10 November 2025
Reply from Sofology - Preston
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards
Very efficient and helpful
Very efficient and helpful, they a mended my order twice with no problem, a lovely team at Deepdale especially Lewis.
11 December 2025
Reply from Sofology - Preston
Hi there, thank you for your review. Another great review for Lewis, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Preston
Hi there, thank you for taking the time to leave a 5-star review!😊
excellent service 1st class
excellent service from Dorothy and Gary, was very helpful, explain every thing in detail , looking forward to my new purchase ,will recommend this store
8 December 2025
Reply from Sofology - Preston
Hi there, thank you for taking the time to leave a 5-star review!😊
Jay was really helpful and super…
Jay was really helpful and super friendly! Great customer service, helped me decide on the perfect sofa for my family .
8 December 2025
Reply from Sofology - Preston
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Preston
Hello Mr Armer, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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