Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantas... See more
Company replied
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Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantas... See more
Company replied
We were looking for various furniture items for our newly built upmarket holiday collection for 10 people. Your products lived up to our expectations and the knowledgeable staff made our decision eas... See more
Company replied
We had decided previously as to the sofa and fabrics required. We had been grateful of the preferred swatch being sent. On the day, the model was no longer on display but Ash phoned another store to... See more
Company replied
Visited Sofology at red brick mill Batley today. We’d actually ordered a sofa from a different store yesterday but was unsure on the colour choice . Ash was amazing ! He even got out a paint sample bo... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
218 Bradford Road, Batley, WF17 6JL, Batley, United Kingdom
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Amazing service from Jammi at the red brick store. Can’t wait to receive our new sofa.

Reply from Sofology - Redbrick Mill
Yameen was so helpful in helping us pick our new sofas. He was informative and understanding, not pushy and gave us plenty of time to think about our choice. He also took the time to mock up our sofa choice in our living room and helped us with sizes and colourways. We can’t wait for our sofas to arrive - thanks Yameen, you’re an asset to the Redbrick Mill store!

Reply from Sofology - Redbrick Mill

Reply from Sofology - Redbrick Mill
Order process very easy,friendly informative staff .My order was placed by phone rather than online so that any questions were answered and resolved immediately.Just waiting for delivery now

Reply from Sofology - Redbrick Mill

Reply from Sofology - Redbrick Mill
Friendly, informative, helpful service without being pushy.
Sales Assistants were very patient with us and all the questions we had and helped us with our decision making
Nothing was too much trouble

Reply from Sofology - Redbrick Mill

Reply from Sofology - Redbrick Mill

Reply from Sofology - Redbrick Mill
Your staff member Yameen was so professional and knowledgeable very polite, not pushy at all made us feel very at ease

Reply from Sofology - Redbrick Mill
Zac was brilliant a polite knowledgeable young man an asset to the Company.

Reply from Sofology - Redbrick Mill
The team at Sofology were very helpful and friendly, especially Ash. He tried to help us with our search and we were able to make a decision on a sofa that met our needs. We are looking forward to it arriving :)

Reply from Sofology - Redbrick Mill
It was a good shopping experience the location at Redbrick Mill is great we love the building, the girl who helped us Harriet was very pleasant and helpful she didn't rush us and left us alone to make our decision and made us a drink while we decided.

Reply from Sofology - Redbrick Mill

Reply from Sofology - Redbrick Mill

Reply from Sofology - Redbrick Mill
Fantastic choice of items to choose from, no pressure sales and Harriet made the whole process of choosing our new chairs a great experience. We will definitely recommend to friends & family 😊.

Reply from Sofology - Redbrick Mill
Visited Sofology at red brick mill Batley today. We’d actually ordered a sofa from a different store yesterday but was unsure on the colour choice . Ash was amazing ! He even got out a paint sample book with the colour of the walls in our lounge so we could compare ! Just from the wife mentioning the name of the colour. Nothing was too much trouble for him and he changed our requirements on the order. Would highly recommend a visit there if thinking of a new sofa.

Reply from Sofology - Redbrick Mill
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