The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other st... See more
Company replied
Location
Switch locationUnit 4 Beale Way, S62 6EJ Rotherham, GB
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Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks
Company replied
During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more
Company replied
On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more
Company replied
Company details
- #25 of 90 best companies in Sofa store
- #13 of 53 best companies in Furniture Accessories
- #77 of 400 best companies in Home Furniture Shop
- #58 of 231 best companies in Homewares Shop
- #26 of 114 best companies in Living room shop
- #9 of 24 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom
4.9
Excellent
4K reviews
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Price was decent and also delivery time.
15 March 2026
Reply from Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Really knowledgeable and helpful with…
Really knowledgeable and helpful with explaining information and the details to someone who has never brought a sofa for herself before. Leah was brilliant and gave us a good laugh
15 March 2026
Reply from Sofology - Rotherham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Adrian was really helpful and made the…
Adrian was really helpful and made the whole experience really easy!
12 March 2026
Reply from Sofology - Rotherham
Hi there, thank you for your review. Another great review for Adrian, we will make sure to pass this on! Have a nice day.
Tara was very helpful & very good at…
Tara was very helpful & very good at her work I would give her 20 stars if I could x
15 March 2026
Reply from Sofology - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Reply from Sofology - Rotherham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
We had a fantastic experience
We had a fantastic experience buying our sofa at Sofology thanks to the excellent service from Adnuk (I think) From the moment we arrived, he was incredibly friendly, honest, and very easy to talk to, which made the whole process relaxed and enjoyable rather than stressful.
He took the time to go through everything in great detail, explaining all our options clearly and helping us choose the right sofa without ever making us feel pressured. His knowledge and transparency really stood out, and it felt like he genuinely wanted us to make the best choice for our home.
What impressed us most was how great he was with our 5-year-old son. He was patient, kind, and made him feel included while we were discussing everything, which made the experience so much easier and more enjoyable for us as parents.
Overall, it was outstanding customer service from start to finish. Friendly, honest, relatable, and very knowledgeable — we would happily recommend him to anyone visiting Sofology.
14 March 2026
Reply from Sofology - Rotherham
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Tara left us alone to look round but…
Tara left us alone to look round but was a great help when we needed it
13 March 2026
Reply from Sofology - Rotherham
Hi there, thank you for your review. Another great review for Tara, we will make sure to pass this on! Have a nice day.
Excellent customer service
Visited today had good idea what wanted Leah directed us to right area, then gave us a little time to view on own and asked if needed any help, Leah was friendly and approachable and no pushy sales chat , she explained all relevant information advised on colour costings delivery etc , very pleased excellent customer service placed order, look forward to receiving our items
Thank you Leah
13 March 2026
Reply from Sofology - Rotherham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Really helpful and told us everything …
Really helpful and told us everything we needed to know, friendly and polite would go there again recommend them to anyone, Really pleased with the service
13 March 2026
Reply from Sofology - Rotherham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent Service
12 March 2026
Reply from Sofology - Rotherham
Thank you for this great review Mr Akram!
Great service today when we bought our…
Great service today when we bought our sofa, looking forward to receiving it
11 March 2026
Reply from Sofology - Rotherham
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Really good friendly staff and some…
Really good friendly staff and some really nice sofas
8 March 2026
Reply from Sofology - Rotherham
Thank you for sharing your experience :-)
Exceptional experience
Adrian been absolutely amazing, highly recommend, very knowledgeable. Thank you once again
10 March 2026
Reply from Sofology - Rotherham
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Adrian and that you would recommend us! Have a great day 😊
As soon as we arrived Tora greeted us…
As soon as we arrived Tora greeted us with a warm smile. Within minutes she introduced herself, gave us a quick explanation on how things are displayed at sofology them left us to browse.
We had actually found a sofa at DFS, and just popped into rule sofology out.
Once we’d made our decision, Tora was completely professional. Answered all our questions and even gave us a cuppa while we relaxed in our chosen sofa and browsed the rest of the store.
The sale was smooth in a very comfortable environment.
Thank you Tora.
9 March 2026
Reply from Sofology - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Miles went through everything with…
Miles went through everything with us,nothing was too much trouble.Very friendly and knowledgeable.
Bought two sofas 5 years ago and had good service then,hence why we came back,and had great service again.
9 March 2026
Reply from Sofology - Rotherham
Hi there, thank you for your review. Another great review for Miles, we will make sure to pass this on! Have a nice day.
Friendly staff
Friendly staff. Made me a cuppa. I knew the sofa I wanted so was just a matter of going through the process. Explained everything well. Answered all my questions. Was happy to hear the sofa is made in England. Looking forward to its arrival.
6 March 2026
Reply from Sofology - Rotherham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great Customer service from Nessy
Visited today and bought a Settee from Nessy at Sofology. She was great and very helpful and gave us time when we needed to discuss things but always on hand to help when we needed it. So happy with my new purchase
8 March 2026
Reply from Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Exceptional, personalised customer service
Very helpful consultant - Adrian @ Rotherham parkgate
Personalised service & extremely informative
8 March 2026
Reply from Sofology - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Reply from Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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