The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other st... See more
Company replied
Location
Switch locationUnit 4 Beale Way, S62 6EJ Rotherham, GB
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Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks
Company replied
During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more
Company replied
On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more
Company replied
Company details
- #25 of 90 best companies in Sofa store
- #13 of 53 best companies in Furniture Accessories
- #77 of 400 best companies in Home Furniture Shop
- #58 of 231 best companies in Homewares Shop
- #26 of 114 best companies in Living room shop
- #9 of 24 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom
4.9
Excellent
4K reviews
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Super Nes
Nes was great she really helped us get the right sofa and made a great coffee.
The colour swatch we chose had been put on the wrong stand which meant that we could not have what we wanted but Nes helped us choose an alternative.
7 March 2026
Reply from Sofology - Rotherham
Thank you for your lovely feedback. We’re so pleased to hear that Nes looked after you and helped you find the right sofa (and kept the coffee flowing too!) We’re sorry about the mix-up with the swatch stand, but it’s great to hear Nes was able to help you find an alternative you were happy with. Enjoy your new sofa!
Excellent service and Nissy was very…
Excellent service and Nissy was very helpful and informative
3 March 2026
Reply from Sofology - Rotherham
Thank you for sharing your experience Mrs Eames!
This man was extremely helpful…
This man was extremely helpful regarding fabrics. He was patient in explaining the merits of each. He certainly is an asset to Sofology👍😁
6 March 2026
Reply from Sofology - Rotherham
This is an amazing review Susan, thank you for sharing your experience :-)
Reply from Sofology - Rotherham
Thank you for taking the time to leave a 5-star review!😊
Excellent customer service
It was our first time buying a sofa from Sofology, the customer service from Nessi was excellent. Nessi was kind, patient (she needed the patience of a saint with me as I was so indecisive), and really professional. I was not pressured in to buying anything, and she answered all of my questions. Nessi was really helpful and let us browse at our own leisure. The whole team were really friendly, professional, and welcoming. Thank you to all of the wonderful staff at Sofology in Rotherham.
1 March 2026
Reply from Sofology - Rotherham
This is a great review Miss Bradley, thank you for sharing your experience :-)
Tara was extremely helpful in all 3…
Tara was extremely helpful in all 3 visit to store and wasn’t too pushy like most sales people are at these places she’s was helpful and knowledgeable! Would defo recommend using her services again.
28 February 2026
Reply from Sofology - Rotherham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very welcoming
Very welcoming, Tony came told me his name and said if I need help just wave. Then left me to browse by myself. I found a recliner chair I liked, he came over and went through everything with me . Very friendly and easy to talk to . First purchase with Sofology. Very good customer service.
28 February 2026
Reply from Sofology - Rotherham
Thank you so much for your 5-star review!
Reply from Sofology - Rotherham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great customer service with full…
Great customer service with full explanation of product wishing to buy.
28 February 2026
Reply from Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Rotherham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great customer service from Tara in…
Great customer service from Tara in your Rotherham branch..she was very helpful and friendly and went through the application process step by step also she was very knowledgeable about the sofa we were interested in she is a great asset to your company and we are very happy with our purchase
27 February 2026
Reply from Sofology - Rotherham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Helpful staff informative and not pushy
19 February 2026
Reply from Sofology - Rotherham
Thank you for taking the time to leave a 5-star review!😊
Nice relaxed & friendly environment…
Nice relaxed & friendly environment with no pressure at all. The team were all very friendly. We were helped today by Adrian, who was very knowledgeable of the products offered, as well as being very friendly and helpful. Overall a good experience. Happy customers 👍 Thanks again.
26 February 2026
Reply from Sofology - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
the assistant was very helpful and…
the assistant was very helpful and looked after us
26 February 2026
Reply from Sofology - Rotherham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very efficient and professional.
22 February 2026
Reply from Sofology - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Lovely service
Lovely service on both visits staff very helpful and friendly and found exactly what we wanted
25 February 2026
Reply from Sofology - Rotherham
Thank you for sharing your experience Ms Abbey.
Easy to buy
Easy to buy, no pressure from the staff to purchase. Super comfy and reasonable price ( didn’t haggle though!).
Disappointly wouldn’t volunteer to come and decorate pre delivery but you can’t have everything - Thanks Nessy!
23 February 2026
Reply from Sofology - Rotherham
Thank you for awarding us 5 stars :-)
Great service, brilliant experience
My first sofa buying experience was made all the better by Adrian for providing all the knowledgeable tips and helpful advice and talking me through the process and product. Couldn’t ask for a better experience, definitely recommend!
22 February 2026
Reply from Sofology - Rotherham
Thank you for choosing Sofology for your first sofa Abby :-)
Brilliant ,The lady that came to us was…
Brilliant ,The lady that came to us was really helpful, we didn't feel pressured all staff were amazing ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
21 February 2026
Reply from Sofology - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
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