Sofology - Rotherham Reviews 3,936

TrustScore 5 out of 5

4.9

Unit 4 Beale Way, S62 6EJ Rotherham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The lady that handled the sale made the experience excellent. She definitely went the extra mile to help me and offer all possible alternatives. Due to her, I did not consider visiting any other st... See more

Company replied

Rated 5 out of 5 stars

Experienced, very welcoming staff (Adie). Put you at ease all the way through. Never pressured us at any time. during the visits including the purchase. Staff credit to your company . Thanks

Company replied

Rated 5 out of 5 stars

During our visit at sofology in Rotherham Chris (I think that was his name) was kind, warm, friendly & human in his approach to us buying the sofa. He had great knowledge of the furniture & discussed... See more

Company replied

Rated 5 out of 5 stars

On my first visit, I was left to browse at my own pace, which I really appreciated. When I did need help, a member of staff (whose name I unfortunately didn’t catch) talked me through the different... See more

Company replied


Company details

  1. #25 of 90 best companies in Sofa store
  2. #13 of 52 best companies in Furniture Accessories
  3. #77 of 396 best companies in Home Furniture Shop
  4. #58 of 230 best companies in Homewares Shop
  5. #26 of 114 best companies in Living room shop
  6. #9 of 24 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 4 Beale Way, S62 6EJ, Rotherham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Excellent service by Miles at the…

Excellent service by Miles at the Rotherham branch. Very helpful and would recommend them

2 February 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Made buying enjoyable

The salesman was very helpful and got me water…as I was anxious…he spoke to my friend and I and it was all round a very enjoyable experience

2 February 2026
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Reply from Sofology - Rotherham

Thank you for taking the time to share your experience. We are pleased that your visit to the store was a positive one.

Rated 5 out of 5 stars

Tara was really helpful and…

Tara was really helpful and knowledgable and really friendly

2 February 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Tara, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Quick

Quick and smooth

18 January 2026
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Reply from Sofology - Rotherham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Very friendly informative staff

Very friendly informative staff. Clean, modern store with great layout. Stylish products.

1 February 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Adrian!!!

We dealt with I believe Adrian, he was incredible, very helpful and went through every detail with us. We would definitely recommend visiting the Rotherham Parkgate branch as he really helped us to pick the best sofa suitable for us.

1 February 2026
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Reply from Sofology - Rotherham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Friendly helpful staff

Ness was very informative,friendly and helpful

1 February 2026
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Reply from Sofology - Rotherham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ness. Have a great day 😊

Rated 5 out of 5 stars

Looking to buy a sofa found one we…

Looking to buy a sofa found one we liked and the staff member Myles was polite and knowledgeable answered all of the questions we asked and let us leave the shop to mull it over. When we decided to purchase said sofa we went back to the store. Miles was not there day off but Tony helped with the purchase again another helpfull and knowledgeable member of staff. Both staff members made purchasing sofa a pleasant experience.

30 January 2026
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Reply from Sofology - Rotherham

Thank you for awarding us 5 stars :-)

Rated 5 out of 5 stars

A great selection of sofa designs

A great selection of sofa designs, super quality and choice of styles. Tara was fantastic in helping us choose and purchase our sofa, not pushy in any way like you get in some stores, she was very knowledgeable and helpful.

31 January 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Tara, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Adrian at Sofology (Parkgate

Adrian at Sofology (Parkgate, Rotherham) was extremely informative and knowledgeable about the materials and construction of their products. No pushy sales patter, just polite, informative conversation. We were very pleased to place an order with him. Looking forward to receiving our delivery.

31 January 2026
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Reply from Sofology - Rotherham

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Fab experience in store

Fab experience in store. Both the reps we spoke to over the few weeks have been fantastic helping make a final decision. Love the no pressure sales too. Looking forward to the sofa coming in a few months.

31 January 2026
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Reply from Sofology - Rotherham

Thank you for awarding us 5 stars!

Rated 5 out of 5 stars

Met Miles in the shop and he was very…

Met Miles in the shop and he was very informative and very helpful in helping us choose our sofer
He is also a very friendly person and he is a credit to your company.
Many thanks Miles
Regards
Danny and Alison Hoyland

28 January 2026
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Reply from Sofology - Rotherham

He really is a credit to us, thank you for sharing Daniel :-)

Rated 5 out of 5 stars

Miles was great

Miles was great, gave us plenty of information to help us choose the right sofa and went above and beyond for any queries that we had

26 January 2026
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Reply from Sofology - Rotherham

Hi there, thank you for your review. Another great review for Miles, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

It was friendly and helpful

It was friendly and helpful. I've forgotten the name of person who gives advice,her name was Ruby maybe

25 January 2026
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Reply from Sofology - Rotherham

Thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Miles was fantastic I was going to go…

Miles was fantastic I was going to go away and order online however he’d answered all my questions and made ordering so easy, what a pleasant young man a credit to the company

25 January 2026
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Reply from Sofology - Rotherham

Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Rotherham store

Purchased our sofas this afternoon with the help of Tony at the Rotherham store. He talked us through how everything worked and left us to browse the shop. When we had decided he was a big help, and took the time to discuss all of our options and we never felt rushed. Brilliant customer service thank you!

25 January 2026
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Reply from Sofology - Rotherham

Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.

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