Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... See more
Company replied
Location
Switch locationTeeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... See more
Company replied
I am very happy with our experience with Sofology and with the delivery men who brought us our lovely sofa/chair. Chloe at the Stockton store was marvellous, so friendly and helpful and knowledgeable.... See more
Company replied
Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure s... See more
Company replied
Company details
- #23 of 93 best companies in Sofa store
- #14 of 55 best companies in Furniture Accessories
- #71 of 396 best companies in Home Furniture Shop
- #56 of 242 best companies in Homewares Shop
- #22 of 113 best companies in Living room shop
- #10 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, United Kingdom
4.8
Excellent
2k reviews
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Great choice
Great choice, very helpful staff - we got an absolute bargain - ThankYou
2 September 2025
Reply from Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great staff
Great staff. Very helpful and patient. Rebecca talked us though various options and went out of her way to help us choose the right sofa.
1 September 2025
Reply from Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly customer service
Gorgeous sofas on display, fell in love with my chosen sofa as soon as I walked in the door, but felt absolutely no pressure from the staff whatsoever. Just genuinely friendly and helpful staff, huge shoutout to Ray!
29 August 2025
Reply from Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
Brilliant experience
It really is a great experience buying from Sofology. Fantastic products at reasonable prices, helpful sales team, and 0% interest finance.
31 August 2025
Reply from Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Lovely customer service
Lovely customer service. The process of buying a sofa was made very easy.
Felt comfortable in taking our time on making a decision.
30 August 2025
Reply from Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology a highly positive experience
Tony was excellent and highly effective and supportive with choice making of sofa. He was not forceful in anyway at all and sensitive to client needs. Highly recommend Tony and Sofology.
29 August 2025
Reply from Sofology - Stockton-on-Tees
Thank you for taking the time to write this great review. We really appreciate you choosing Sofology. :-)
Reply from Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars :-)
The whole team at Stockton were…
The whole team at Stockton were fantastic exceptional service from start to finish
28 August 2025
Reply from Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great service with friendly helpful staff
A very helpful and friendly service from Gary
Would certainly recommend this store
24 August 2025
Reply from Sofology - Stockton-on-Tees
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review!
Sales
Tony, the sales representative was very helpful, knowledgeable and personable. Ordered sofas with ease in a pleasant, friendly environment.
14 August 2025
Reply from Sofology - Stockton-on-Tees
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Reply from Sofology - Stockton-on-Tees
Hello Pauline,
Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you found our staff very helpful during your visit to Sofology Stockton-on-Tees. It's wonderful to know that you would consider shopping with us again.
Your feedback is incredibly valuable to us as we strive to provide the best possible experience for our customers. If there's anything specific you think we could improve on to make your next visit even better, please feel free to let us know.
Prompt but not pushy service.
Prompt service, good knowledge of suite, not pushy. Friendly and professional staff.
11 August 2025
Reply from Sofology - Stockton-on-Tees
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Great customer service very welcomin…
Great customer service very welcoming with my dog! Sofa ordered excited for delivery.
10 August 2025
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Hassle free experience
Hassle free experience , friendly staff on hand if u need any advice , unlike some other major furniture chains where you can’t escape the staff to have a look round
6 August 2025
Reply from Sofology - Stockton-on-Tees
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Tony was fantastic
Tony was fantastic , we were given plenty of time to wander around on our own and it was so easy and relaxed ,when we made our choice Tony explained our options and demonstrated the different functions on the recliner and choices of material
9 August 2025
Reply from Sofology - Stockton-on-Tees
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Tony. Thank you for taking the time to leave a review 😊
Really pleased with the service we…
Really pleased with the service we received. Thank you.
5 August 2025
Reply from Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars.
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