Sofology - York Reviews 2,056

We were helped by a brilluant nember of staff called Tim Jones. He explained everything very clearly and was very helpful. Tim is a crefit to Sofology.

We had a great experience on visiting sofology in York, we weren’t supposed to be making a purchase but we for just the right sofa we were wanting at a reasonable price too, the two team members were very helpful and accommodating especially Tim who went through everything with us, we would recommend Sofology to anyone.

Very helpful

These salesman was excellent

Chris the salesman was fab, listened to what we wanted and got us a fab sofa.

Couldn’t thank the York staff enough what lovely ladies

The in-store experience was Great - Gemma sorted out the sale, was very efficient, and showed knowledge. We were advised that the delivery was usually within 14 weeks (typically around 8-weeks). Here we are at 16 weeks and only just getting a delivery sorted. There were no emails to warn of any delay.

Very polite staff & clear and professional. The lady that helped me and my partner purchase a new sofa was very kind & great! Thank you :)

The online ordering system was straight forward and easy to navigate. Prior to ordering we received help and advice in store and all sales staff were friendly and not pushy.

We had a great experience in buying our sofa. Gemma was very helpfu, informative and not at all pushy.
We looked at all the major outlets but the style of the sofa and the extended insurance were perfect.

The salesman was very friendly and was a great help! He looked the measurements I needed and took me around the store showing me what was suitable. He gave me plenty of time to decide which ones I wanted!

Chris Harper-Barett, agent at Sofology York, was
Helpful, knowledgeable, friendly and professional in his communication regarding the product.
Having visited other similar outlets in my quest for a sofa, Chris was bar far more professional than other outlet staff.

Prompt reliable service from salesman and confidence that you will deliver as promised

Six months on and we love our new sofa. The staff at Sofology York were very attentive, knowledgeable and we found the sofa we wanted. Happy it was in stock so it could be delivered after a couple of weeks. The payment process was a bit confusing though and the website did not work for us, so we had to return to the shop a couple of times to make the payment.

Great Service, Tim was brilliant explaining our new purchase, delivery and upkeep. Would highly recommend. Tim and the rest of the team all really easy to communicate with, and discuss our requirements and any concerns.

Great service at the York store, no pressure from pushy salespeople just down to earth, approachable, friendly staff.
No hesitation in recommending the store

excellent service

The sales person Tim Jones was very helpful and informative. Ordering a new sofa was straight forward.

Gemma left us alone to look round but was there if we needed her help. She was very knowledgeable about all the products.