Chris Harper-Barrett at York made us feel welcome and offered us a drink of tea or coffee. He went through all the options for the sofa we had chosen making it easy for selecting the options we wante... See more
Company replied
Location
Switch locationClifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB
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See what reviewers are saying
Tim gave us good information about the options. There was no high pressure in the show room and we fairly quickly were able to make our choice and finalise the purchase.
Company replied
We were welcomed by Tim and thoroughly enjoyed his friendly and efficient attitude. His patience with our dithering was exemplary, a true gentleman. Even took a coffee to our disabled friend waiti... See more
Company replied
When we walked in we were greeted by Tim, he welcomed us and we had a quick chat then he left us to look round. We didn't feel overwhelmed or pressured into buying which is refreshing. We left to look... See more
Company replied
Company details
- #26 of 92 best companies in Sofa store
- #14 of 53 best companies in Furniture Accessories
- #76 of 399 best companies in Home Furniture Shop
- #59 of 234 best companies in Homewares Shop
- #26 of 113 best companies in Living room shop
- #11 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, United Kingdom
4.9
Excellent
2k reviews
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Reply from Sofology - York
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Gemma took us through everything…
Gemma took us through everything clearly and precisely, nothing was too much trouble.
25 October 2025
Reply from Sofology - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology York
Very helpful staff, allowed us to browse…initially what turned into just a visit to look at sofas transpired into a purchase a couple of days later!! Tim was very friendly and fun, Magnus thought he was great in particular.
Magnus being our 8 year old son.
21 October 2025
Reply from Sofology - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
York Sofology - Tim
Visited York Sofology this morning, had an excellent experience thanks to Tim who helped us. He is a credit to your store he was so helpful, had amazing customer service. Looking forward to our new sofa arriving ☺️
23 October 2025
Unprompted review
Reply from Sofology - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
helpful staff and lifetime guarantee
Really helpful lady at shop in York (Stacey).
Swatch arrived very quickly but had to ring up to order it manually as the system wouldn't allow swatch ordering (either whilst we were in the shop or via website from home).
Ordering online was nice and easy.
Also the sofa looks fantastic in the showroom and we like the fact there is a lifetime guarantee on the frame.
Looking forward to it arriving.
19 October 2025
Reply from Sofology - York
Hi there, thank you for taking the time to share your feedback with us. We're delighted to hear that Stacey was able to assist you during your visit. We apologise for the inconvenience you experienced with ordering the swatch, we will certainly look into this issue. Thank you once again for your review and for choosing Sofology!
Clifton moor store
We had the manager of the Clifton moor store, she was amazing (didn’t catch her name) she approached us as we was walking around, she just said if we have any question to come find her, which is great as you don’t want someone breathing down your back. We then wanted to purchase the sofa, she was very kind, made you feel welcome and made the ordering process easy. She would talk about other things whilst we were waiting for the next steps so it wasn’t awkward. Definitely recommend this store for an easy process.
10 October 2025
Reply from Sofology - York
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Huge range of sofas
Huge range of sofas. Good customer care, great knowledge and not too pushy. Tim was spot on.
13 October 2025
Unprompted review
Reply from Sofology - York
Thank you for sharing your experience :-)
I have just brought a new sofa and…
I have just brought a new sofa and chair from here The man who helped us Tim was really helpful not pushy at all and gave us all the information we needed.
11 October 2025
Reply from Sofology - York
Thank you for taking the time to leave a positive review :-)
We like the friendliness of the staff .
We like the friendliness of the staff .
Nothing was to much definitely shop there again
14 October 2025
Reply from Sofology - York
We look forward to seeing you in one of our stores in the future Robert :-)
Sales lady was very helpfu
13 October 2025
Reply from Sofology - York
Thank you for sharing your feedback with us.
The salesman gave all the information… great servic3
The salesman gave all the information we needed very clearly and very efficiently
9 October 2025
Reply from Sofology - York
Thank you for sharing your feedback with us.
Would definitely recommend all staff…
Would definitely recommend all staff have been really helpful and friendly not rushed nothing too much for them.
13 October 2025
Reply from Sofology - York
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - York
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
T Jones stayed late and kept the shop…
T Jones stayed late and kept the shop open, top man.
9 October 2025
Reply from Sofology - York
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Visited York store today to purchase a…
Visited York store today to purchase a new suite.Tim was very helpful in my purchase and gave me some good tips on keeping my new suite in good condition.Tim was very diligent throughout the sales process and not pushy in any way.I was very impressed with the whole sales process and how quick it was.
Look forward to receiving my new suite in about 6 weeks time.
9 October 2025
Unprompted review
Reply from Sofology - York
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent service from Tim Jones
9 October 2025
Reply from Sofology - York
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Received professional and helpful…
Received professional and helpful advice from the friendly staff at the Clifton Moor store.
7 October 2025
Reply from Sofology - York
Thank you for choosing Sofology :-)
Stacey was amazing and very helpful
Stacey was amazing and very helpful, in fact all the staff in the show room were brilliant.
7 October 2025
Reply from Sofology - York
Hi there, thank you for taking the time to leave a 5-star review!😊
Went to Sofology York the other day
Went to Sofology York the other day, Nadine looked after us, anything we wanted to know Nadine had the answer. She wasn’t pushy, it was a pleasure to do business with her.
4 October 2025
Reply from Sofology - York
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Reply from Sofology - York
Hi there, thank you for taking the time to leave a 5-star review!😊
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