Have been using the software for years now. The software has been path defining in its genre with its clean, intuitive and uncluttered interface (which coincidentally everyone else is trying to do tod... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been looking for an app that could seamlessly put movies, music and such on my iPhone. After stumbling on Waltr2 I haven't looked back, it's a fantastic bit of software that just works. Suppo... See more
Company replied
I use Softorino YouTube Converter to download educational YouTube videos to show to my classes. I find it much easier to download a video and add to my slide presentation than to have a link, which t... See more
Company replied
In general Softorino software are excellent! Really !! But...obviously sometimes our computer OS might have an update that makes things more dificult for any app to adjust. When this happens I was... See more
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Company details
Information provided by various external sources
Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.
Contact info
United States
- softorino.com
4.5
Excellent
429 reviews
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service!
In general Softorino software are excellent! Really !!
But...obviously sometimes our computer OS might have an update that makes things more dificult for any app to adjust.
When this happens I was always pleasently surprised at the speed at which Softorino Customer service responded to my questions and solved any problem. 5-star service!!!
Way to go Softorino!!
17 October 2025
Unprompted review
Reply from Softorino
Thank you, Francois! We’re so glad to hear that. Our support team will be happy to see your message.
Great applications
Great applications. Outstanding customer care. Highly recommended.
15 October 2025
Unprompted review
Reply from Softorino
Thanks, Rocco! That means a lot. Happy to know you enjoy the apps & service.
Top quality and assistance
I've been using the Waltr app for many years and can only recommend it. I also have their other apps, all of which are very high quality. But what I like most about them is the kindness and efficiency of their customer service. Thank you.
17 October 2025
Unprompted review
Reply from Softorino
Really appreciate your kind words & long-time support. Thank you for being with us all these years!
The experience was quick
The experience was quick, helpful and careful.
15 October 2025
Unprompted review
Reply from Softorino
Thanks, Eliana! Glad to hear you had a good experience with our team.
The products worked well for a while…
The products worked well for a while but then no longer worked after I purchased another year. I contacted softorino who have promised much but not delivered. They asked me for screenshots, details but did nothing. They are full of shit. And when I asked for my money they keep on trying to fix the problem but have not. I have paid for the app (SYC) for 6 months without being able to use it and they have refused to return my money and not been able to fix the issue.
The worst service from any company I have ever experienced. Dishonest, incompetent, and they wont even return my money. You deal with the company at your own risk. Be warned.
15 October 2025
Unprompted review
Reply from Softorino
Hi Fraser! Josh here. I’m really sorry you went through this. This is not OK. I will sort it now. Please send me your purchase email so I can refund you right away. You can reply here with the email or write to support@softorino.com and say Refund for Fraser Todd. I’ll also review your ticket history to see what went wrong so it does not happen again.
Been using Softorino for several years
Been using Softorino for several years, to download videos. Great software, intuitive and easy to use. The staff is awesome. Had to change my account email address - speedy response. All the best. Thanks.
14 October 2025
Unprompted review
Reply from Softorino
Hi Stewart! Huge thanks for the kind words. Glad SYC is making downloads easy. Also happy the email change was quick. If you ever need anything, just ping us at support@softorino.com :)
I had lost me e-mail with the licenses…
I had lost me e-mail with the licenses code in it. They quickly were able to find it so I could start using the app
7 October 2025
Unprompted review
Reply from Softorino
Hey Glenn! Glad we could help you get your license sorted so fast! Thanks for sticking with us — and hope the app’s running smoothly again. If you ever lose it again (it happens!), just ping us at support@softorino.app — we’ll sort it right away.
Delivered on its promise
Delivered on its promise. It was a bit fidley to begin with but once I got the hang of transferring music to my wife's phone from my MacBook, it worked a treat. I have not tried the other apps that came with the package but i would expect them to be just as useful.
11 September 2025
Unprompted review
Reply from Softorino
Hey Grahame! Appreciate the kind words! Yeah, the first transfer always feels a bit fiddly — but once it clicks, it’s smooth sailing.
Love that you’re using it for your wife’s iPhone! If you ever feel like exploring the other apps from your license, give them a go — each one’s made to make your Mac life easier 😉
I've been using WALTR 2 for over 5…
I've been using WALTR 2 for over 5 years and it's never let me down. It just works even as MacOS changes. Highly recommended.
25 September 2025
Unprompted review
Reply from Softorino
Hey Chris, 5 years with WALTR 2… wow! Love hearing it’s still running strong on new macOS versions. Thanks a ton for sticking with us 🙌
Best customer service experience I’ve…
Best customer service experience I’ve ever had. Fast and issue resolved immediately. If you are making a choice between products, choose the one with the best customer service!
18 September 2025
Unprompted review
Reply from Softorino
Hi Patty, this makes me super happy to read. We always try to solve stuff quickly and not waste anyone’s time. Appreciate you saying it out loud!
WALTR Pro help
I got prompt responses and help. The problem was resolved with an OS update.
15 September 2025
Unprompted review
Reply from Softorino
Carson, glad the update fixed it 🎉 Nothing feels better than closing that last open tab of “tech problems” in your head. Thanks for sticking with us.
Softorino has a great product and great support staff!
Softorino has a great product and support network. WALTR PRO and Altunes is excellent software to compliment your iPhone to a computer at home. I did have some issues (on my end) with the installation, but the support team was there to guide me through the process to get the program working.
I am highly recommending IPhone users give this product a try- much easier than iTunes.
15 September 2025
Unprompted review
Reply from Softorino
Jamey, love this — thank you. WALTR PRO + AltTunes are like the “anti-iTunes” combo pack 😉 Appreciate you giving it a shot and hanging in through install bumps. We’re always here if you need us.
Great apps and customer service.
Apps are well thought out and easy to use with a pleasant look. Customer service is quick and very helpful.
11 September 2025
Unprompted review
Reply from Softorino
Hey Marek, so cool you mentioned the look too. We want the apps to feel good to use, not just do the job. Thanks for noticing.
Very quick response
Very quick response, and very accommodating and polite assistance.
13 September 2025
Unprompted review
Reply from Softorino
Hi, appreciate this! Quick and polite is exactly how we want every chat to feel. Thanks for dropping a note.
I have used the Folder Colorizer for a…
I have used the Folder Colorizer for a few years now and absolutely love how easy it is to use and the ability to design your own personal colors. Customer service is awesome as well. Totally recommend their products.
9 September 2025
Unprompted review
Reply from Softorino
Ken, love it! Folder Colorizer is such a small thing but makes a desk feel personal. Happy you’re still enjoying it.
Quickly and nice help work out…
Quickly and nice help work out problem,good experience to me.
8 September 2025
Unprompted review
Reply from Softorino
Hi Allen, thanks a lot. Always feels good when a tricky moment turns into a good experience.
Prompt response to my technical issue
Prompt response to my technical issue. Fixed the problem easily
14 August 2025
Unprompted review
Reply from Softorino
Hey, glad to hear your issue was sorted without any fuss. That’s exactly how support should feel.
They have your back years down the line.
I had bought Waltr2 I think four years back. Now they are selling the newer, more advanced, version Waltr Pro. I bought a new MacBook and was having trouble activating my previous license from my old Mac to the new one. I guess the activation codes got mixed up or something. I emailed them for help, and although I pretty much expected that they – as many companies would – use the opportunity to push-sell their new product, they just immediately helped me out and got me connected with my existing license. No questions asked and no overselling. These are the companies you go back to and buy their products because you know they will have your back tomorrow. Kudos!
28 August 2025
Unprompted review
Reply from Softorino
Hi Henry! Your note made our day! Thanks for sticking with us over the years, and for letting us help move your WALTR license to your new Mac. If anything ever feels off, just message us, and we will sort it out :)
Easy, fast and friendly
Easy using, fast and helpful support, very friendly team
26 August 2025
Unprompted review
Reply from Softorino
Hey Konstantin! Thank you for the kind words. Glad the apps are easy to use & the team was there when you needed a hand. If something comes up, ping us & we will help right away.
The Waltr Pro App is superb
The Waltr Pro App is superb - fast and intuitive. And so is the Softorino YouTube Converter Pro, which came free in a bundle with the Waltr Pro App.
24 August 2025
Unprompted review
Reply from Softorino
Hi Michael! Thanks for sharing. WALTR PRO with SYC PRO is a solid pair! We are happy it fits how you work. Reach out anytime you need us :)
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