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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the team's helpfulness, quick response times, and efficiency in resolving issues. Many people appreciate the intuitive and user-friendly design of the products, finding them to be effective and easy to use. Reviewers often mention the convenience and quality of the apps, particularly for tasks like transferring files and downloading videos. However, some customers also noted occasional difficulties with software activation and reported instances where apps stopped working or crashed. A few people expressed dissatisfaction with the support in these specific cases, mentioning slow responses or unresolved issues.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the support... See more

Application

People report positive experiences with the app. Many customers praise the apps for their usefulness, with... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and prompt replies... See more

Product

Clients share positive opinions on product. Many reviewers praise the products as outstanding, useful, and... See more

User experience

Reviewers highlight positive aspects of user experience, praising the software as intuitive, easy to use, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been using the software for years now. The software has been path defining in its genre with its clean, intuitive and uncluttered interface (which coincidentally everyone else is trying to do tod... See more

Company replied

Rated 5 out of 5 stars

I had been looking for an app that could seamlessly put movies, music and such on my iPhone. After stumbling on Waltr2 I haven't looked back, it's a fantastic bit of software that just works. Suppo... See more

Company replied

Rated 5 out of 5 stars

I use Softorino YouTube Converter to download educational YouTube videos to show to my classes. I find it much easier to download a video and add to my slide presentation than to have a link, which t... See more

Company replied

Rated 5 out of 5 stars

In general Softorino software are excellent! Really !! But...obviously sometimes our computer OS might have an update that makes things more dificult for any app to adjust. When this happens I was... See more

Company replied


Company details

  1. Software company

Information provided by various external sources

Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

429 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

WALTR Pro, a very useful App.

I have found WALTR Pro very useful for transferring music files to my iPhone. Works well, I recommend this App.

17 May 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey Douglas, thanks a lot for the kind words — we’re really glad WALTR PRO is doing the job for your music transfers. If you ever need help or tips, we’re always here!

Rated 5 out of 5 stars

Quick professional service.

Quick and professional reply. Problem solved in five minutes. Thanks!

6 June 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Tobias, appreciate you taking the time to write this! Happy we could fix it quickly — that’s always our goal. Reach out anytime you need us.

Rated 5 out of 5 stars

Waltr Pro is a great program with my Mac and various iPhones.

Waltr Pro is a great program with my Mac to various iPhones. It’s not 100% in the album covers, but is absolutely most convenient compared to Apple Music or iTunes for loading music.

My only holdback is the Universal Licence subscription concept. I wish I can pay a lower cost just for the Waltr Pro.

5 June 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Ozzie, thanks for the honest feedback! Really happy you enjoy WALTR PRO. You’re right about the album covers — we’re always working on improving metadata handling. And your note about pricing is fair — we’ll definitely pass further that to the team. Thanks for sticking with us! :)

Rated 5 out of 5 stars

Softorino tools: greater comfort

Softorino has a neat collection of nifty but easy-to-use utilities. I use mostly Waltr Pro which has made moving files to my iPhone a breeze.

3 June 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey Gé, thanks for the warm feedback! We love hearing that WALTR PRO has made your workflow smoother. It means a lot to our team. If there’s ever anything you’d like to see added, let us know!

Rated 5 out of 5 stars

Very timely response...within two hours…

Very timely response...within two hours of an email I sent to them on the weekend. 100% satisfied my issue.

31 May 2025
Unprompted review
Softorino logo

Reply from Softorino

Thanks a lot for your kind words! We’re always here — even on weekends — to help when something pops up. Glad we could sort things out quickly for you. Let us know if anything else comes up!

Rated 5 out of 5 stars

Perfect Software and support

Not only is the Software I bought (Waltr2) working very well. Even after a couple of years as I had to newly install it and missing the activation code - not a problem, mailed the support team and got a very quick response. Problem solved!

24 May 2025
Unprompted review
Softorino logo

Reply from Softorino

Really appreciate the feedback, Stefan! WALTR2’s been a fan favorite for years, and we’re happy to hear it’s still serving you well. Great to know our support team could get you back up & running fast. Enjoy using it — and don’t hesitate to reach out again if you need anything!

Rated 5 out of 5 stars

Softorino app

The team of this company exceptionally helpful! They are super fast and efficient! Today I needed their help and they answered my email within like 15-20 minutes! They are knowledgeable and friendly. I'm using their product probably 5 years and very happy with their app and their team! Highly recommend Softorino!!!

27 May 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey Larisa, you just made our day! Thanks for being with us all these years — we’ll keep doing our best to stay fast, helpful & friendly for you 💙

Rated 4 out of 5 stars

timely response

24 May 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Maurice, thanks for the kind words — we’re glad we could respond right when you needed us 🙌

Rated 5 out of 5 stars

"Oops" issues resolved

Softorino dealt with issues beyond their control, quietly, quickly and efficiently

22 May 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey Philip, appreciate the feedback! We try to handle even the tricky stuff without making a fuss. Glad we could help you. Let us know if there’s anything else you need.

Rated 5 out of 5 stars

The best out there….

Have been using the software for years now. The software has been path defining in its genre with its clean, intuitive and uncluttered interface (which coincidentally everyone else is trying to do today). But what stands out is the remarkable support the team provides. Timely and most relevant. Hope to see more exciting products from the Softorino team.

18 May 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Ryan! Wow, this means a lot, thank you! We’ve poured our hearts into making the app clean & easy to use, so hearing this truly makes our day. Thanks for being with us!

Rated 5 out of 5 stars

Waltr2 is fantastic

I had been looking for an app that could seamlessly put movies, music and such on my iPhone. After stumbling on Waltr2 I haven't looked back, it's a fantastic bit of software that just works.

Support has been fantastic too, often helping with questions or licence management.

15 May 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey Stephan! Love hearing this. Thanks so much for the awesome review! I'm really glad WALTR hit the spot for you. And big cheers for the shoutout to our support crew—they’ll be smiling reading this. If anything pops up later, you know where to find us!

Rated 5 out of 5 stars

It was a great support!

It was a great support. Thank you. It was a problem to transfer apps from old MAC to new one using lifetime universal license. It was solved very fast and professional. Thank you!

13 May 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey Igor! Thanks a lot for the kind words! Super happy we could help get things sorted with your license & Mac transfer. Anytime you run into something or just wanna say hi, we’re here.

Rated 5 out of 5 stars

They helped me very fast and…

They helped me very fast and uncomplicated !
And it was not the first time!

3 May 2025
Unprompted review
Softorino logo

Reply from Softorino

Appreciate the kind words, Thomas! 🙌
Happy to hear we could help again—and quickly too! Don’t hesitate to reach out anytime. We’re always here.

Rated 5 out of 5 stars

Windows 11 broke my YouTube converter..

Windows 11 made me aware of missed app update. Customer support replied quickly with detailed instructions to resolve. Thanks precious john

1 May 2025
Unprompted review
Softorino logo

Reply from Softorino

Thanks, Lee!
Windows 11 may have caused a hiccup, but we’re glad our support team helped get things back on track fast :)

Rated 5 out of 5 stars

Easy to use and many helpful apps

Easy to use and many helpful apps. I really like the Softorino 'colorful folder' app as I use it the most. Customer service replies quickly and very helpful.

28 April 2025
Unprompted review
Softorino logo

Reply from Softorino

Thank you so much, Tien! We’re really happy to hear you’re enjoying the apps, especially Folder Colorizer PRO! It’s a favorite around here, too :)

Also glad our support team could be helpful when you needed it. If anything ever comes up, we’ve got your back.

Rated 5 out of 5 stars

Great apps and Customer Service

The apps I use have been great - they do exactly what they say on the tin!

If you have occasion to contact Customer Service/Support you won’t be disappointed. Not only are they polite and extremely helpful, but they are incredibly prompt.

Highly recommended without a doubt.

20 April 2025
Unprompted review
Softorino logo

Reply from Softorino

Wow, Drew — thanks so much for the kind words! We really appreciate you taking the time to share your experience. Super glad to hear the apps are doing exactly what you need & that our support team made a good impression. We’ll be here whenever you need us!

Rated 5 out of 5 stars

Support team members are polite and…

Support team members are polite and have always responded quickly to my requests for assistance.

18 April 2025
Unprompted review
Softorino logo

Reply from Softorino

Thanks, Phil! It means a lot to hear that. Fast & friendly support is something we take seriously — and we’re always just a message away if anything pops up again.

Rated 5 out of 5 stars

A very Loyal Softorino Customer…

I have been a loyal customer Softorino for years and appreciate what they do. I've had a few small issues over the years and the Softorino Customer Support have been very quick in helping me resolve them. Keep up the great work Softorino

8 April 2025
Unprompted review
Softorino logo

Reply from Softorino

John, thank you for being with us all these years! Loyalty like yours keeps us going — seriously. We’re really glad we’ve been able to help along the way, and we’ll keep working hard to make sure things stay smooth for you.

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