Software Solutions Wigan Ltd Reviews 

186
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Phil is brilliant with any computer problem he is so enthusiastic about his work it’s a credit to him. He sorted my laptop very quickly and managed to retrieve all my data until a new hard drive was f... See more

Rated 5 out of 5 stars

Excellent company. Phil listened to me, knew immediately what the issue was, told me the options, and gave me an honest price. He fixed my machine within a few days. It was repaired at a fraction of t... See more

Rated 5 out of 5 stars

Amazing great knowledge friendly couldn’t ask for more managed to fix my issues the very same day I would highly recommend to all

Rated 5 out of 5 stars

Brought in my brother's pc which was bottlenecking due to a mismatched cpu & gpu set up along with the pc not being set up or built quiet right. Phil was fast, efficient & even provided update videos... See more

Company details

  1. Computer repair service

Written by the company

Established shop in Wigan in 2012, became a limited company in 2014. Microsoft Registered refurbisher, now TPR registered. Devices are licensed; Windows 11 on qualified hardware only , Linux Mint on older machines. Refurbished devices have new memory modules and hard disks fitted and new windows digital license injected. New PCs built to spec with warranties and Windows 11 supplied with recovery media and coa affixed to the device. Repairs carried out on laptops and PCs with excellent reputation. Top-rated computer repair company for 7 years on best3rated Norton authorised reseller great antivirus protection that has inbuilt VPN password vault cloud storage etc I’m here to help thanks for reading Phil


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(186)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phil was once again very accommodating…

Phil was once again very accommodating with his time and effort with regards to sorting out my problems and he is very fair with what he charges for his time and knowledge.
I highly recommend Software Solutions/Phil to take dare of your computer problems.

22 November 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou for the review phil

Rated 5 out of 5 stars

I would certainly recommend Phil & Software solutions

Phil is very knowledgeable and was very helpful, he
pointing out the sufficient requirements for the me (the customer) without trying to oversell other software or equipment. The service was extremely quick and efficient. I would certainly recommend Software Solutions.

8 November 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou for the review phil

Rated 5 out of 5 stars

First class computer engineer

First class computer engineer. On arrival at Philip's shop he diagnosed the laptop (bench tested) and told me exactly what was required to fix it - no charge. Based on the age of the Dell Laptop be it 14 years of age and the cost, Philip stated that the cost of fixing the laptop really out weighed the cost of a new replacement. So Philip suggested removing the hard drive and placing all my data on to a USB - which he did at minimal cost to me. Highly recommend Philip, he is a consumate professional in his field, and a really helpful individual. Thank you.

28 October 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou for the review phil

Rated 5 out of 5 stars

Excellent service

Excellent service, Phil is very experienced in what he does and does it very well, couldn't be happier with the PC repair,it was done within the day and at a very reasonable cost,highly recommend software solutions

14 October 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou for the review phil

Rated 5 out of 5 stars

Highly Recommended

My old Dell Inspiron desktop PC had a blue screen error. I had taken it to other computer repair shops that told me it wasn't worth repairing due to its age. Phil at Software Solutions tested all the hardware, repaired the PC, reinstalled windows operating system, cleaned years of internal dust and made all the internal cables nice and tidy. I thought his price was reasonable. Highly Recommended!

21 August 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou for the review phil

Rated 5 out of 5 stars

Top class service

Phil provides top class service and value for money. I have been going to Software Solutions for years and have never been disappointed. I would recommend him 100 per cent.

7 October 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou for the review phil

Rated 5 out of 5 stars

Excellent Service!

Phil is incredible at his job and always puts the customer first. He is reliable and brilliant service very helpful. Amazing prices and very experienced in. I would recommend Software Solutions Wigan 100%.

2 October 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou for the fantastic recommendation I am glad I was able to repair your computers thanks Phil.

Rated 5 out of 5 stars

Excellent! 5 Stars everyday of the week!!!

Exceptional, 1st class service. Knowledgeable, genuine support/advice. High-quality workmanship. Outstanding value for money. If we lived 100 miles away we would travel to enable Phil to build/update/repair our PCs. We cannot recommend more highly. 5 Stars.

16 September 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou very much for this wonderful review Phil.

Rated 5 out of 5 stars

Hats off to Phil's quality assurance

Hats off to Phil's quality assurance. He takes time applying significant testing to all those PCs he's responsible for. Hint: he uses the Pc-Check diagnostic suite, 40+ years of test experience goes into those tools. Phil knows what he's doing.

3 June 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

What a fantastic review Sharon your software that diagnostic software that tests all laptops and pcs is fantastic what I love is it checks the authenticity of windows licensing fantastic company and product and I use on a daily basis

Thankyou for your support and recommendations it's appreciated phil.

Rated 5 out of 5 stars

Phil has the patience of a saint

Phil has the patience of a saint

My son doesn’t turn his ps4 off properly and constantly goes into safe mode, phill repeatedly update the software and explains to him the problem and how he turns it off correctly.

All this without charge.

Defo worth the 4 trips to sort it out today. Thanks phil

30 August 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

I am glad I was able to help and rectify the issues you had with the ps4 console thanks for the recommendation Phil.

Rated 5 out of 5 stars

Replacement part on my Lenovo laptop

Phil was very professional he gave me a few possible problems my Lenovo laptop may have and a quote for carrying out the work. As soon as I took the laptop into the shop he could tell me right away what the problem was a few days later he had replaced the part and cleaned the interior at no extra cost.
Thanks Phil for a job well done 😊👍

25 August 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou for the fantastic review Andy and I'm glad got the lenovo laptop working again Phil.

Rated 5 out of 5 stars

hard drive failure fixed

We contacted Phil after our mum's laptop had stopped working, he quickly identified the fault (a failed hard drive) and had it fixed and back up and running within a couple of hours. He's clearly a very knowledgeable guy and we were really happy with his work.

12 August 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou for the fab recommendation Phil.

Rated 5 out of 5 stars

EXCELLENT SERVICE

I have used Software Solutions for many years. Phil's knowledge and experience is second to none. I visited today with a laptop issue expecting to be told it was kaput. However Phil worked his magic. I now have a laptop that is as good as when first purchased.
Phil is 100% trustworthy, I always recommend him to all family ad friends.

11 August 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou noreen and thankyou for being a loyal customer and I'm glad I have helped fix your devices Phil.

Rated 5 out of 5 stars

Great honest business

Great honest business.
I went today to get my son a replacement laptop. Phil asked me to bring our current one in also (it was faulty hence looking for a new one) upon looking at ours Phil tested a few things and it was just a faulty charger! £25 later. We have a working laptop and a happy dad not having to fork out for a new one!
Many places would just try to sell you a new one.
Phil is a great guy and knows his stuff.
Thanks again.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fixed my son's computer very cheaply and was really helpful and understanding. Really thorough and upfront and totally legal. You know you are getting a thoroughly professional service from someone who is obviously very passionate about giving value for money and not cutting corners in any way. Highly recommended.

22 July 2023
Unprompted review
Rated 5 out of 5 stars

Fully recommended

Fully recommend this place if you have problems with your computer. It is affordable and done very professionally.

14 June 2023
Unprompted review
Rated 5 out of 5 stars

I was in a panic because my laptop wifi…

I was in a panic because my laptop wifi communication with the internet had failed. Whatever I tried, over 3 days, I could not get it to connect. One of my friends recommended Phil and he sorted the problems within an hour. He is a genius, He is extremely knowledgeable and nothing is too much trouble.
I recommend without the slightest reservation.

11 June 2023
Unprompted review
Rated 5 out of 5 stars

Took my laptop in last week as it had…

Took my laptop in last week as it had been hacked and wouldn't even switch on. Phil repaired it and cleaned it all up within 24 hours and it is now fully operational. This is the third time I have used this shop and can not praise it highly enough. Phil is very efficient and skilled and very friendly.

9 June 2023
Unprompted review
Software Solutions Wigan Ltd logo

Reply from Software Solutions Wigan Ltd

Thankyou Stanley for this fantastic recommendation Phil.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look