SOKOLLAB Reviews 

238
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My first time buying from Sokollab as I'm relatively new to Kpop and collecting photocards. My order arrived in 2 days and perfectly packaged, nothing damaged. I've already placed my 2nd order! Really... See more

Rated 4 out of 5 stars

First time ordering from SOKOLLAB (EU based site) for the ARMY BOMB V4, so I was a little nervous since I didn't find many other K-pop stores selling it. As it was a pre-order I was expecting shipping... See more

Rated 5 out of 5 stars

Items I ordered arrived quickly & in Perfect condition. There is tracking options for items which I also appreciated so I could try to be home to catch the delivery as it’s difficult as a student a... See more

Rated 5 out of 5 stars

Ordered some items online for my daughter for Christmas & I was really impressed. Postage & packaging was good, good delivery times & all safe & sound (it matters when there's a Kpop poster / photocar... See more

Company details

  1. CD Shop

Written by the company

SOKOLLAB is a UK based Korean lifestyle retail store for KPOP and KBEAUTY. We operate in London and online. We want to inform, inspire and provide access for people around the globe to Korean music and lifestyle. By bringing iconic artists and brands to our stores and online, we want to make SOKOLLAB your first choice retailer! AUTHENTICITY - Working direct with manufacturers and with authorised supply chains so we that can support content creators, brand owners and artists. CHOICE - Bringing the latest products and exclusives to our community by engaging with the best suppliers and trading fairly EASE - We handle UK customs import fees and product issues so customers know they can be stress-free in making a purchase with us CUSTOMER EXPERIENCE - Making sure that we work hard to provide the best experience we can to you online and in store CARE AND PASSION - A shared love of music, beauty and Korean lifestyle is at the heart of everything we do. It drives us to seek out new products, host events and create new experiences to share with you!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

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4.5

All reviews

(238)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an amazing store

What an amazing store! It’s so nice to finally have a place to purchase albums for a cheap price in Birmingham rather than having to order online or travel to different cities. There was a wide range of products to choose from with even beauty items and magazines 😁.

3 May 2022
Rated 4 out of 5 stars

Great Experience!!

lovely people and staff inside, it's a really friendly environment. I left out one star because unfortunately, no GOT7 was played on the speaker >.<

26 April 2022
Rated 5 out of 5 stars

Sokollab

I've ordered from sokollab quite a few times and been to their stores. They have a really good range of items and at good prices too. I love that they usually offer preorders too and often with the preorder benefits. The staff in the shops are always really nice and friendly aswell. Delivery is also very good, not expensive and usually very fast. I did have a slight problem with one of my orders one time, but this was quickly sorted out by their customer service team. I'll definitely keep buying from sokollab!

22 April 2022
Rated 5 out of 5 stars

Customer Service

Very helpful and interactive staff and the store has a huge selection of albums to buy from and many other cool products

18 April 2022
Rated 5 out of 5 stars

Excellent service.

Excellent service.
Friendly staff.
Great selection.
Shane was most knowledgeable and helpful, he is a great ambassador for Sokollab.

3 April 2022
Rated 5 out of 5 stars

Amazing service!

I recently had to return an item due to it not including a photocard and Sokollab provide amazing service. I was immediately answered and new order was shipped to me. Amazing service, would definitely recommend!

2 April 2022
Rated 4 out of 5 stars

Pretty good!

Package came really quick and Undamaged however very dusty and not wrapped very protectively with like bubble wrap or anything just the plastic wrap cover . Nevertheless it was cheap and all good in the end. Would buy from here again!

1 April 2022
Rated 5 out of 5 stars

SO IMPRESSED

Both Butter albums were in amazing condition I love love love them I will definitely be buying more products from sokollab!

30 March 2022

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