1KOMMA5° Australia Reviews 724

Very happy with the quality and install of this product - a big shout out to Jake and his team!
Looking forward to monitoring the result from now on

The entire process from quoting to installation was very well managed. I felt I was indeed dealing with experts who importantly took the time to understand my requirements. I was kept informed at all stages of the process. Thank you for such professionalism.

We were kept updated on the whole installation process.
The guys Andrew , Tom and others were helpful and polite. The follow up service has also been great with Jake calling to make sure we understood the app functions and if we needed any further assistance.

1KOMMA5 has been nothing but excellent always keeping me informed. The installer was absolutely brilliant and all is working well, and have no requirement for grid electricity. I would recommend 1KOMMA5 to everyone.

From my first inquiry through to installation day the service and communication from 1Komma5 has been first class. We are so happy with our result and look forward to not paying for electricity again. Great experience!!!

I found the team at 1K5 excellent. Helped me through the process and installment and answered all my questions so I could understand them. I appreciated the follow up by Jake the next day to see how it was. All thumbs up for this company and staff.

Sales and admin staff handled the ordering and bookings with good grace and efficiency. The installation went completely as expected, with technicians who did a great job on the day and were easy to deal with.

I have recently had a battery installed with 1komma5. I had excellent service from both the specialist Phil who first came out, Jake who provided all my install updates and the team that installed the battery. The installation was really clean and they left the garage spotless afterwards.

From start to installation the whole process to painless and stress free. They kept me informed about every step of the process either through text or email. All of my thousands of questions were answered promptly and without judgement. Installation day went so incredibly smoothly I didn't even notice they were installing solar into my roof. Everyone i interacted with either by phone or in person were so incredible polite and helpful. I cannot recommend this company enough.

We got a battery installed with 1Komma5. The sales team (Cameron and Lisa) were very patient while we experimented with a range of configurations and prices, Daniel the installer and his team were very professional and did a really neat job (and helped move things around to get the right circuits on the automated backup), and when there was a fault Aaron was extremely helpful in getting the tech straight back out to get it resolved. Very happy with the app and the experience so far.

We found sales really organised and knowledgeable of their products. The installer had some great ideas.
If you are looking at solar or and batteries. We totally recommend 1Komma5.

Everything went smoothly, the installer was polite, helpful and professional, we got emailed regularly to let us know progress leading up to the installing and Jake was a great booking co-ordinator.

From start to finish the company including the staff one being Jake white were very helpful and understanding I am very happy with every thing the two installers did and the way they went about their. Work Lance bagnall

Everyone was fantastic, from the guy coming out to give me the quote, the guys who did the installation who talk me through everything they were doing to the follow up call from Jake to see how everything went.
I would 100% recommend 1Komma5 to all friends and family.

From the first phone call and home visit,sign up, to installation we were kept informed about every step of the process either by text or email. Any questions were answered promptly and accurately. Installation day went without a hitch. Once installed I was shown how to use the online app and the shut down process. The installer waspolite and informative. 10/10.
All persons dealt with were super professional.
Special thanks to Jake White for organising everything.👍

From the initial enquiry/pricing and discussion with Nicole to the final installation it all went smoothly. A couple of follow up emails required at times but hey the company is doing a lot of work.

Nicole was fantastic in keeping me abreast of where things were at.

The informative presentation video by the CEO I thought was excellent (simple but with all required information to base your decision.

Jamie (pretty sure name is correct) installed on site and was very professional and once again kept me informed.

Torston Jamie's immediate boss you could tell was across the whole installation even though he was obviously running multiple installs.

Basically I KOMMA5degrees run the whole operation as a well oiled machine through each and every step.

Yep I will be recommending them. I've been in the construction industry for over 40 years (management) so I know when I see a good company.

Cheers

The guys that did the installation were great. Apart from the drilling and no power you didn't know they were there.

Jake rang today to check that everything thing was ok

Easy team to deal with and everything on time. I changed my mind on a detail just before installation and they were more than happy to process that

Excellent communication with local people, highly responsive and polite; before, during and after install. Great operators, very professional. Couldn't ask for more.

Brilliant end to end.
From quote to acceptance to install it was a breeze to deal with 1Komma5.
Had my panels installed through them 4 years ago and now a battery.
Cannot recommend enough.