Solhop Reviews 1,090

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and efficiency of their transfers. The staff, particularly the drivers, are frequently described as professional, courteous, and helpful, ensuring a comfortable and safe journey for passengers. The booking process is noted for being simple and easy, with clear communication and timely confirmations via email and text. Reviewers appreciate the punctuality of the drivers, who often arrive early and wait patiently even with flight delays, providing reassurance and a seamless experience. However, some people were dissatisfied with the driving behavior, mentioning instances of aggressive driving and discomfort during the ride. Additionally, a few customers experienced issues with seatbelts, finding them difficult to unfasten and feeling stuck.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the reliability,... See more

Staff

Customers had positive experiences with staff, consistently praising the drivers for being professional,... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it incredibly easy and... See more

Delivery service

People report positive experiences with delivery service, consistently praising the punctuality and... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting excellent communication from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You’re always a little apprehensive booking a service on-line but everything was great. Email and text confirmation received 48 hours in advanced which was reassuring. Driver’s phone number sent thr... See more

Company replied

Rated 5 out of 5 stars

Transfer arrived early which was great. Driver was in a suit, shirt and tie and very clean and comfortable Mercedes van. This is our 6th time using Solhop in various locations and would definitely use... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Solhop. Despite flight and baggage delays, my driver waited for me without any issues. Clean car, professional driver, and a safe, comfortable journey to Almuñécar.... See more

Company replied

Rated 5 out of 5 stars

Excellent service Cancel for free if your plans change Pay only AFTER taking trip Very competitive prices Same price or less than some taxis with the added benefit of pick up Extremely court... See more

Company replied


Company details

  1. Taxi service

Written by the company

Solhop provides high-quality airport transfers throughout Spain, combining professional service with a more sustainable way to travel. A large part of our fleet consists of Tesla electric vehicles, offering a smooth, quiet and premium journey while significantly reducing emissions compared to traditional transport. From the moment you arrive, you can enjoy a cleaner, more comfortable travel experience without compromising on reliability or service. Whether travelling for business or leisure, our experienced drivers ensure punctual, stress-free transfers with a strong focus on comfort, cleanliness and attention to detail. Every day, hundreds of travellers trust Solhop for dependable transfers from Málaga, Palma de Mallorca and — now with a more modern and environmentally responsible approach to private transport.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Would definitely recommend Solhop

Would definitely recommend Solhop. The driver arrived five minutes early in a very nice spacious vehicle and drove safely all the way to the airport. Will use this company again when we return to Nerja.

7 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Lisa,

Thank you so much for this great review!
We're thrilled to hear that your driver was punctual, the vehicle was comfortable, and you had a safe journey.
We truly appreciate your recommendation and can't wait to serve you again when you return to Nerja! 👍

Regards,
Sandra L.

Rated 5 out of 5 stars

Couldn’t fault them

Everything was perfect and went very smoothly

3 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Ian,

Thank you so much for your feedback! 🌟
We're delighted to hear everything went perfectly and smoothly.
We look forward to serving you again! 🚖

Regards,
Sandra L.

Rated 4 out of 5 stars

Have good aftercare

Had a slight issue but when I went back
To them they responded with a solution, I have used this company a few times now and in the past have been excellent

2 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Don,

Thank you so much for your kind words and for giving us the opportunity to resolve the issue.
We're really glad we could find a solution and that you continue to trust us. 😊 We hope to see you again soon!

Regards,
Sandra L.

Rated 4 out of 5 stars

It was helpful to have pre-booked taxi…

It was helpful to have pre-booked taxi transfers in an air-conditioned vehicle. The initial pickup was a little late, and we had to ring to locate our driver. The hotel pickup was on time and in a modern vehicle, but the driver was playing on his phone a little and a little fidgety. Both were very clean, nice cars and got us exactly where we needed to be on time.

29 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Leah,

Thank you for your feedback! 🙏
We’re glad you enjoyed the comfort of our clean, air-conditioned vehicles and punctual service on your return transfer. We also appreciate you sharing the points about the initial pickup delay and the driver’s behavior — we’ll make sure to review this with our team to keep improving. Your comments help us provide an even better service, and we’d love to welcome you again on a future trip! 🚖✨

Regards,
Sandra L.

Rated 5 out of 5 stars

Excvellent experience

Had to book a transfer between Palma and Sa Coma at short notice. This was the only site where I could get availability. Price was good compared to other private taxi options, communication was excellent (including text messages giving the drivers' numbers). Journeys were flawless, with drivers arriving exactly on time, very courteous and polite. Would definitely recommend.

28 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Peter,

Thank you so much for your kind words! 🌟
We’re delighted to hear that everything went smoothly with your transfer and that you appreciated our communication and punctual drivers. It’s great to know you found our service reliable and well-priced.
We’d be very happy to welcome you again on your next trip! 🚖✨

Regards,
Sandra L.

Rated 5 out of 5 stars

Excellent overall service

Excellent overall service. Immaculate top quality vehicle, helpful friendly driver, plenty of advance info provided, perfectly prompt. Cannot fault the service.

1 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Steve,

Thank you so much for your fantastic feedback! 🌟
We’re delighted to hear you enjoyed the immaculate vehicle, our friendly driver, and the clear communication throughout. 🚖✨ Punctuality and comfort are always our top priorities, and it’s wonderful to know we delivered on all fronts. We truly appreciate your kind words and look forward to welcoming you again! 🙌😊

Regards,
Sandra L.

Rated 5 out of 5 stars

A First Class Service

A First Class Service ! Totally outstanding as such. A very customer orientated company makes you feel very comfortable with them all the way.
I highly recommend this company to anyone , this is our 2nd year that we use them, and we are very satisfied.
You will not regret their services.

31 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Gary,

Thank you so much for your wonderful review! 🌟
We’re thrilled to know you consider our service “First Class” and that you’ve chosen us again for a second year. 🚖✨ Our team works hard to make every journey as comfortable and customer-focused as possible, and it’s truly rewarding to hear that reflected in your experience.
Your recommendation means a lot, and we can’t wait to welcome you again on your next trip! 🙌😊

Regards,
Sandra L.

Rated 5 out of 5 stars

Would definitely recommend this company

Would definitely recommend this company. It was a seamless process, even though our outward flight was delayed by an hour and a half - I text the driver to let him know and he answered immediately to say he’d be there when we arrived anyway. The car was clean and stylish, the driver helpful and friendly. Our pick up to go back to the airport was equally as seamless. We had a text the evening before our transfer to reassure us our driver would be there for us the following morning. They may not be the cheapest transfer company out there but I’d definitely recommend solhop if you want a stress free transfer

23 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Tamsyn,

Thank you so much for sharing your detailed experience! 🌟
We’re delighted to hear that everything went smoothly, even with the flight delay ✈️, and that our driver’s quick response gave you peace of mind. Knowing you found the car clean and stylish 🚖, and the service friendly and reliable both ways, makes us very proud. We may not be the cheapest, but we always aim to provide stress-free, top-quality transfers — and your recommendation means the world to us. 💛 We look forward to welcoming you again!

Regards,
Sandra L.

Rated 5 out of 5 stars

Fantastic service

Fantastic service . I highly recommend this company .. thank you for making our holiday go stress free .

25 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Meryl,

Thank you for your wonderful feedback! 🌟
We’re so happy to hear that our service helped make your holiday stress-free. 🏖️✨ Recommendations like yours mean the world to us, and we look forward to being part of your next trip! 😊

Regards,
Sandra L.

Rated 5 out of 5 stars

Excellent service

Excellent service - reliable and very flexible.

28 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Gavin,
Thank you so much for your kind words! 🌟
We’re delighted to hear that you found our service excellent, reliable, and flexible. Providing a smooth and stress-free experience is always our priority, and feedback like yours motivates us to keep it up. 🚖✨ We look forward to welcoming you again!

Regards,
Sandra L.

Rated 5 out of 5 stars

We have used Solhop for quite a number…

We have used Solhop for quite a number of years and they never fail to give a professional service. Drivers are always friendly and punctual which takes away any stress of getting to and from the airport. We wouldn’t use any other company.

28 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Wendy,

Thank you so much for your wonderful review! 🌟
We’re delighted to know that you’ve trusted Solhop for so many years and that our drivers continue to make your journeys stress-free. 🚖
Your loyalty means a lot to us — we look forward to welcoming you again on your next trip! ✈️

Regards,
Sandra L.

Rated 5 out of 5 stars

À good drive to Marbella

your Driver is very nice,he drives well , very communicative.
The drive is very pleasant .
thanks .
Nguyen Thi

26 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Nguyen,

Thank you for your kind feedback! 😊
We’re so pleased to hear that you had a pleasant journey and enjoyed the company of your driver.
We’ll be happy to welcome you again on your next trip!

Regards,
Sandra L.

Rated 5 out of 5 stars

Our driver was perfect

Our driver was perfect, she was waiting for us at the airport with clear instructions where to meet her & on the way back she was on time and dropped us off at the airport with plenty of time.

Superb all round with no complaints.

19 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Adam,

Thank you so much for your kind words! 😊
We’re delighted to hear that everything went smoothly both on your arrival and return transfer. We’ll make sure to pass on your lovely feedback to your driver. 🚖
We look forward to welcoming you again on your next trip!

Regards,
Sandra L.

Rated 5 out of 5 stars

Timely

Timely, professional, our flight arrived 2 hours late and the driver waited and kept in touch with us via text. Highly recommend

24 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Andreia,

Thank you so much for sharing your experience! 🙌
We’re delighted to hear that despite the flight delay, your driver was patient, professional, and kept in touch to ensure everything went smoothly. 📱🚖
Your recommendation means a lot to us, and we’ll be more than happy to assist you again in the future! 🌟

Regards,
Sandra L.

Rated 5 out of 5 stars

The driver was there ontime & the car…

The driver was there ontime & the car was lovely and spacious with aircon.

22 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Susan,

Thank you for your kind words! 😀
We’re glad to hear your driver was right on time and that you enjoyed a comfortable, spacious car with air conditioning. 🚘❄️
We hope to see you again soon on your next journey! 🌟

Regards,
Sandra L.

Rated 5 out of 5 stars

DELIVERY OF SERVICE

Both collection and return from Malaga airport to Competa was perfect/ Antonio arriving exactly when said he would, most courteous and a very smooth drive...I would highly recommend his services.
Sean McCreedy 22/08/25

20 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Sean,

Thank you so much for your lovely review! 😊
We’re delighted to hear that both your collection and return were perfectly on time and that Antonio made your journey smooth and enjoyable. 🚙 His courtesy and professionalism truly reflect the service we aim to provide. We really appreciate your recommendation and look forward to seeing you again on your next trip! 🌴✨

Regards,
Sandra L.

Rated 5 out of 5 stars

Very professional driver

Very professional driver, arrived early to take us to the airport. Car was clean. Have used these guys a few times already and would definitely use again.

20 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Thank you for your wonderful feedback! 🙌
We’re so pleased to hear that our driver’s professionalism, punctuality, and the cleanliness of the car made your journey to the airport a great experience. 🚖✨ It’s fantastic to know you’ve chosen us several times already, and we truly appreciate your trust and loyalty.
We’ll be delighted to welcome you on board again in the future! 🌟

Regards,
Sandra L.

Rated 5 out of 5 stars

Very professional

Fast, efficient, good communication and highly professional.

20 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Paul,

Thank you so much for your kind words! 🙏
We’re delighted to hear that you found our service fast, efficient, and highly professional. 🚖✨ Clear communication and a smooth experience are always our top priorities, and it’s wonderful to know we delivered that for you. We look forward to assisting you again in the future! 🌟

Regards,
Sandra L.

Rated 5 out of 5 stars

Great service from meet and greet at…

Great service from meet and greet at the airport to collection for return too.
Professional drivers. WhatsApp contact throughout advising where they are waiting and what car they are driving making it a very straightforward process. Will definitely use again and recommend their service to my friends and family! Thank you.

20 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Claudia,

Thank you for such a wonderful review! 🌟
We’re so pleased to hear that everything from the airport meet & greet to the return collection went smoothly 🚗. Our team is glad the WhatsApp updates made things easier for you.
We’d be delighted to welcome you again and truly appreciate your recommendations 👍💛

Regards,
Sandra L.

Rated 5 out of 5 stars

Malaga transfer

Great company to deal with…first class transport

18 August 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Sue,

Thank you so much for your kind words! 🙌
We’re delighted to hear you enjoyed our first-class service 🚖✨. Looking forward to welcoming you again!

Regards,
Sandra L.

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