Solhop Reviews 1,090

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and efficiency of their transfers. The staff, particularly the drivers, are frequently described as professional, courteous, and helpful, ensuring a comfortable and safe journey for passengers. The booking process is noted for being simple and easy, with clear communication and timely confirmations via email and text. Reviewers appreciate the punctuality of the drivers, who often arrive early and wait patiently even with flight delays, providing reassurance and a seamless experience. However, some people were dissatisfied with the driving behavior, mentioning instances of aggressive driving and discomfort during the ride. Additionally, a few customers experienced issues with seatbelts, finding them difficult to unfasten and feeling stuck.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the reliability,... See more

Staff

Customers had positive experiences with staff, consistently praising the drivers for being professional,... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it incredibly easy and... See more

Delivery service

People report positive experiences with delivery service, consistently praising the punctuality and... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting excellent communication from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You’re always a little apprehensive booking a service on-line but everything was great. Email and text confirmation received 48 hours in advanced which was reassuring. Driver’s phone number sent thr... See more

Company replied

Rated 5 out of 5 stars

Transfer arrived early which was great. Driver was in a suit, shirt and tie and very clean and comfortable Mercedes van. This is our 6th time using Solhop in various locations and would definitely use... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Solhop. Despite flight and baggage delays, my driver waited for me without any issues. Clean car, professional driver, and a safe, comfortable journey to Almuñécar.... See more

Company replied

Rated 5 out of 5 stars

Excellent service Cancel for free if your plans change Pay only AFTER taking trip Very competitive prices Same price or less than some taxis with the added benefit of pick up Extremely court... See more

Company replied


Company details

  1. Taxi service

Written by the company

Solhop provides high-quality airport transfers throughout Spain, combining professional service with a more sustainable way to travel. A large part of our fleet consists of Tesla electric vehicles, offering a smooth, quiet and premium journey while significantly reducing emissions compared to traditional transport. From the moment you arrive, you can enjoy a cleaner, more comfortable travel experience without compromising on reliability or service. Whether travelling for business or leisure, our experienced drivers ensure punctual, stress-free transfers with a strong focus on comfort, cleanliness and attention to detail. Every day, hundreds of travellers trust Solhop for dependable transfers from Málaga, Palma de Mallorca and — now with a more modern and environmentally responsible approach to private transport.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ismael was excellent

Ismael was excellent. Very nice car, and service.

17 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Jay,

Thank you for your kind words!
We’re delighted to hear that Ismael and the car made your journey such a pleasant experience.
We hope to see you again soon! 🌟

Regards,
Sandra L.

Rated 5 out of 5 stars

Excellent communication with the…

Excellent communication with the driver, despite a delayed flight.
Lovely drive in, first class comfort and atmosphere

17 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Mark,

Thank you for your wonderful feedback! ✨
We’re so pleased to hear that, even with the flight delay, communication with your driver went smoothly and that you enjoyed a comfortable and pleasant journey. 🚖💫
We look forward to welcoming you again soon! 🙌

Regards,
Sandra L.

Rated 5 out of 5 stars

Quality & reliability

We always use Solhop for private transfer in Lanzarote because they know what great service is all about.
Competitive pricing, immaculate vehicles, courteous well presented drivers, and the best communication you could wish for. Wonderful, reliable start or finish to the holiday.

16 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Bill,

Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that our service, vehicles, and drivers helped make your Lanzarote trips enjoyable 🚖. Your kind words mean a lot, and we look forward to welcoming you again!

Regards,
Sandra L.

Rated 5 out of 5 stars

Professional & friendly Service ✅

Our driver arrived on time ✅
Courteous & helpful ✅

We highly recommend this Company ✅

15 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Thank you for your kind feedback! ✨
We’re glad your driver was punctual and helpful 🚗.
We really appreciate your recommendation!

Regards,
Sandra L.

Rated 5 out of 5 stars

Very friendly and helpful drivers

Very friendly and helpful drivers and very clean and comfortable vehicles

16 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Keith,

Thank you for your kind words! 👍
We’re glad you enjoyed our friendly drivers and clean, comfortable vehicles 🚐.
We look forward to welcoming you again!

Regards,
Sandra L.

Rated 4 out of 5 stars

Good experiences

Two nice, safe drivers.
Driver on arrival wasn't waiting in arrivals area for us but one phone call sorted it out quickly.
One bit of feedback...the child seats...on both trips the straps were badly twisted which is uncomfortable and unsafe. It would also be nice if the child seats could recline a bit.

15 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Andy,

Thank you for your feedback! 🌟
We’re glad you found our drivers friendly and safe 🚖.
We apologize for the inconvenience with the child seats and appreciate your suggestions — we’ll review this to make sure they are more comfortable and safe for future trips.
Your input helps us improve, and we hope to serve you again soon.

Regards,
Sandra L.

Rated 5 out of 5 stars

Trustworthy

Trustworthy. Good Service and Professional. Highly recommended. This is our 5th times using the service.

14 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Shera,

Thank you so much for your continued trust! 🌟
We’re delighted you enjoyed our professional service again 🚖.
Your recommendation means a lot to us!

Regards,
Sandra L.

Rated 5 out of 5 stars

Very reliable and punctual

Very reliable and punctual. We travelled from Estepona to Malaga airport. Booking process absolutely uncomplicated. Very friendly driver Francisco and safe journey. I can absolutely recommend the service.

13 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Tatjana,

Thank you for your kind review! 🌟
We’re glad your trip from Estepona to Malaga Airport went smoothly and safely with Francisco 🚖.
We really appreciate your recommendation!

Regards,
Sandra L.

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! Reliable service, modern vehicles and a friendly driver. Great communication from start to finish, highly recommended!

14 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Roxy,

Thank you for your kind words! 🌟
We’re delighted you enjoyed our reliable service, modern vehicles, and friendly driver 🚖.
Your recommendation means a lot!

Regards,
Sandra L.

Rated 5 out of 5 stars

Thrustworthy

Good communication
Perfectly on time

12 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Michael,

Thank you for your feedback!
We’re glad you enjoyed our communication and punctual service ⏰👍.
We look forward to seeing you again!

Regards,
Sandra L.

Rated 5 out of 5 stars

Simply the best

Another successful transfer by Solhop. They are always on time, the cars clean, spacious and the drivers friendly and very helpful. Making a booking or canceling is very easy and no payment is required until you reach your destination by cash or card. I highly recommend them.

13 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Derek,

Thank you for your kind words!
We’re glad your transfer went smoothly and that you enjoyed our clean, spacious cars and friendly drivers 🚖.
We really appreciate your recommendation and look forward to serving you again.

Regards,
Sandra L.

Rated 5 out of 5 stars

Trip from Estepona to Malaga Airport

Trip from Estepona to Malaga Airport. Turned up on time. Spotless van. Good driving. Recommended.

12 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Douglas,

Thank you for your feedback!
We’re glad your trip from Estepona to Malaga Airport was smooth and enjoyable 🚐✨.
We really appreciate your recommendation and hope to see you again soon! 🙌

Regards,
Sandra L.

Rated 5 out of 5 stars

Great experience recommended

Very punctual . No issues at all

7 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Freida,

Thank you for your review! ⏰🚘
We’re glad everything went smoothly and on time.
We look forward to serving you again! 🙌

Regards,
Sandra L.

Rated 5 out of 5 stars

On time

On time, clean vehicle and a good driver.

9 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Les,

Thank you for your feedback!
We’re happy to hear you enjoyed a clean vehicle, punctual service, and a good driver 🚖😊.
We hope to see you again soon! 🙏

Regards,
Sandra L.

Rated 5 out of 5 stars

Perfect in all ways

Perfect in all ways. Clean Mercedes.Always in time.Nice price.

9 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Lars-Erik,

Thank you for your wonderful feedback! ✨
We’re glad you enjoyed the clean Mercedes, punctual service, and great price.
We look forward to welcoming you again soon! 🙌

Regards,
Sandra L.

Rated 5 out of 5 stars

On time excellent driver there and back…

On time excellent driver there and back would definitely recommend booking sol hop. Also got what app message to let us know time and pick place with a picture

9 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Beverley,

Thank you so much for your lovely feedback!
We’re delighted everything went smoothly — from the punctual service to the WhatsApp updates with all the details 📲🚖.
We really appreciate your recommendation and look forward to seeing you again! 🌟

Regards,
Sandra L.

Rated 5 out of 5 stars

A great service and a lovely driver

A great service and a lovely driver, thank you!

6 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Jean,

Thank you for your kind words! 🌟
We’re happy to hear you enjoyed the service and your driver made the journey pleasant 🚘🙂.
We look forward to welcoming you again! 🙌

Regards,
Sandra L.

Rated 5 out of 5 stars

Will use again …

Victor collected us from Madrid airport and took us to Ávila and then 5 days later drive the return journey. On time. Fantastic vehicle. Great driver. Thankyou xxx

3 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Gill,

Thank you so much for your review! 😊
We’re glad to hear Víctor made your journeys to and from Ávila so smooth and comfortable 🚖✨.
We really appreciate your trust and hope to see you again soon! 🙏

Regards,
Sandra L.

Rated 5 out of 5 stars

Excellent service

Excellent, friendly on time with water and sweets :)

8 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Rachel,

Thank you for your kind words! 💧🍬
We’re so pleased you enjoyed the little details and punctual service.
Hope to see you again soon! 🌞

Regards,
Sandra L.

Rated 5 out of 5 stars

Great Service

Great communication, great service highly recommend

4 September 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Dawn,

Thank you so much for your kind words! 🌟
We're delighted to hear you were happy with our service and communication.
We really appreciate your recommendation and hope to see you again soon! 🚖✨

Regards,
Sandra L.

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