Solidgps Reviews 124

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have just purchased a second solid gps tracker for another car and they are both working really well. They were quite easy to set up, although I needed help from Michael at customer support to link... See more

Company replied

Rated 1 out of 5 stars

This is the worst gps tracker I have ever come across. The whole interface is clunky, poorly designed and very hard to follow where it has been. I am currently sitting at home at 7.40am i... See more

Company replied

Rated 5 out of 5 stars

Works really well for tracking a caravan. I got 5 months' battery life out of the 3 month product. There are a few quirks with the interface, and Emergency Mode should track its location more than 2... See more

Company replied

Rated 5 out of 5 stars

After research the market pretty thoroughly, I'm relieved to say that Solid GPS delivered on what they said. The tracking website looks a little dated but it works. They don't have an option to charge... See more

Company replied

Company details

  1. GPS supplier

Written by the company

Solid GPS uses the best tracking technology in Australia (and the world), providing you with a reliable & smart GPS tracker. Most traditional trackers come with a 20-page instruction manual written in broken English. While other alternatives cost a fortune and have terrible aftersales support. The result? You’re left hundreds of dollars down the drain and frustrated over a tracker with lacklustre results. Discover a simple and efficient way to keep an eye on your pride & joy – Solid GPS! Setting up Solid GPS tracking device is a breeze, taking only a few minutes. Plus you have access to our local Australian support team to help you out whenever you need it. Find comfort in knowing that your vehicle is safer with Solid GPS. Solid GPS is also compatible with any vehicle or asset, our compact design is easily concealed from any thief. Everything is included with your Solid GPS tracker and it takes less than 5 minutes to set up. You get a world-class 4G Telstra SIM card and your very own Solid GPS phone app to monitor your asset. Don't let your pride & joy become another statistic. Invest in your vehicle's protection with a Solid GPS tracker.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

124 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Fast, efficient service.

I ordered the tracker and needed it in a hurry because I was heading overseas. Excellent communication and tracker turned up in plenty of time.

Easy to understand instructions so took no time at all to set up. My vehicle is currently in a long-term carpark and it's nice to be able to just click on the app and see it's just where I left it. Location shown is very accurate and could be a bonus when forgetting where you parked!

Told some friends about it - they promptly bought a couple and are equally pleased. The fact that I then received a little deposit in my bank account was a nice bonus.

10 February 2023
Unprompted review
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Reply from Solidgps

We're glad to hear that your unit arrived in plenty of time and found the instructions easy to understand. We really appreciate you recommending the product to your friends.

Rated 5 out of 5 stars

Bought 2 units

Bought 2 units, one for Landcruiser and one for Bushtracker caravan (total value $240,000). Solid GPS is very cheap compared to possible total loss.
Nathan could not have been more helpful over the phone.
Extremely satisfied with the product.

9 February 2023
Unprompted review
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Reply from Solidgps

Cheers for your review Ken and love that you found Solid GPS trackers to be a cost-effective way to protect your valuable assets. Reach out if you have any questions. Thanks for your review!

Rated 5 out of 5 stars

Great device giving peace of mind.

Fast delivery from initial order, I ordered the larger battery as the difference in cost to the normal battery is well worth it. SolidGPS is a very cost effective device and gives you peace of mind, if ever you are unfortunately involved in the theft of your property, and hopefully a quick recovery and possible apprehension of the perpetrators. It's easy to set up and easy to use, highly recommend.

8 February 2023
Unprompted review
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Reply from Solidgps

Hey Ray, we're glad to hear you can now keep an eye on your vehicle and found the larger battery option to be worth the extra cost. Really appreciate your recommendation.

Rated 5 out of 5 stars

Fantastic uncomplicated product

Does what it is designed for.
Simple to set up and maintain.
Fantastic battery life.
Very small and discrete packaging - easy to hide in a van.
Very reasonably priced.

20 January 2023
Unprompted review
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Reply from Solidgps

Great to hear you found our tracker competitive at a great, easy to set up and inconspicuous to hide. Cheers for the 5-star review.

Rated 5 out of 5 stars

The SolidGps product met my expectations.

The SolidGps product met my requirement for an inexpensive method of keeping track of both my caravan and car.
The company makes it easy to set up, open an account and gives you a month free to evaluate their product.
It seems to me to be a very small investment for the advantage gained if either vehicle is stolen.
The company is accessible, responsive and helpful after purchase which is rare these days

8 February 2023
Unprompted review
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Reply from Solidgps

Glad we were able to tick all the boxes Jeremy, and that you're satisfied with our service. Appreciate your recommendation!

Rated 5 out of 5 stars

5 star service & tracker

Excellent service right from my first enquiry, the actual purchase to the delivery time of this quality tracker.
Great people to deal with & I highly recommend.

10 January 2023
Unprompted review
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Reply from Solidgps

We're glad everything went smoothly for you. Thanks for leaving your review

Rated 5 out of 5 stars

Really happy with the Solid GPS

Really happy with the Solid GPS. Received the goods promptly and with easy to use instructions. Setup was easy and love being able to view the location of my caravan through the app.

5 February 2023
Unprompted review
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Reply from Solidgps

Happy to hear everything was a breeze to set up and that you can now keep an eye on your caravan 24/7!

Rated 5 out of 5 stars

Back ‘on track'

What a pleasure to buy a cost effective product, Solid GPS, find it works as expected, and gets super back-up service when you cannot figure out what to do. That happened to me!
Thank you Nathan, for getting me back ‘on track’
Barry, Cranbourne East

27 January 2023
Unprompted review
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Reply from Solidgps

We're glad we can provide a great product at a great price! We're always here to help if you need it!

Rated 4 out of 5 stars

Good simple website and app

Good simple website and app. Get back to you quickly with any issues.

24 January 2023
Unprompted review
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Reply from Solidgps

Thanks for sharing your experience with our tracker. Appreciate it!

Rated 5 out of 5 stars

Prompt arrival

Prompt arrival
Easy set up
Good price
Works great on our boat

16 January 2023
Unprompted review
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Reply from Solidgps

Great to know that you found your unit easy to set up and that you can now protect your beloved boat.

Rated 5 out of 5 stars

Excellent Fit for Purpose Product

The product seems very well made, fit for purpose and offers great local support. Our Shakedown trip it did everything we expected of it. Well done team.

My recommendation is Buy!

28 December 2022
Unprompted review
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Reply from Solidgps

We appreciate your kind words. We're ecstatic to hear that we created a tracker that lives up to your expectations. A ton of thanks for the support. :)

Rated 5 out of 5 stars

A Fantastic Product With a Fantastic Team

I’ve been a customer of SolidGPS for a few years now and the experience has been fantastic. The tracker it’s self is easy to set up and the app works very well. My first tracker unit went faulty after a few months and a new one was sent out promptly after I posed the faulty one back to them, no questions asked. They were quick to respond to my support enquiry. I was pleasantly surprised when Nathan reached out to me after I cancelled my subscription, I explained that I had sold my bike and was not needing it for a month or so when my new bike was held up in Customs. My subscription was easy to reactivate and is now protecting my pride and joy, a 2023 Yamaha MT-10. Could not be happier with the experience and peace of mind that this product and customer support has provided.

16 January 2023
Unprompted review
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Reply from Solidgps

Fantastic news that reactivating your subscription was a breeze and is now protecting your asset with Solid GPS. Super happy to know you're enjoying your tracker. Thanks for sticking with us

Rated 5 out of 5 stars

Satisfied Customer

The Tracker is easy to setup and monitor via the App. Battery life so far has been excellent. The follow up from Nathan has also been greatly appreciated.
Thanks,
Paul. Qld.

15 January 2023
Unprompted review
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Reply from Solidgps

Delighted to know that you're happy with your Solid GPS tracker and our service. We pride ourselves on providing excellent and long-lasting battery life at a reasonable price.

Rated 5 out of 5 stars

Great product and service

Great product and service. Only had it for a couple of weeks but seems to work great thus far!

10 January 2023
Unprompted review
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Reply from Solidgps

Love to hear that you're enjoying your Solid GPS tracker. Thank you for the recommendation!

Rated 5 out of 5 stars

Great service Great Product

Great service, delivered quickly, great affordable product that gives peace of mind
Product easy to use and set up
Would definitely recommend as part of a caravan security system

4 January 2023
Unprompted review
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Reply from Solidgps

Glad we're able to provide an exceptional tracker for your caravan's security

Rated 5 out of 5 stars

I originally bought one for the caravan…

I originally bought one for the caravan so it could be tracked if it got stolen.
Was so impress with it that I bought another one for the car.
Fantastic product does exactly what it said it does.

3 January 2023
Unprompted review
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Reply from Solidgps

Thanks for ordering that extra tracker Rob and for leaving this review, it means a lot!

Rated 5 out of 5 stars

Great product

I purchased 2 solid trackers and found them an excellent buy, easy to fit, easy to programme and I was able to see when the mechanic had finished the service being notified by the use the parameter setting. I must insist I didn’t install the service to keep track of my wife’s spending habits. She doesn’t believe me

19 December 2022
Unprompted review
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Reply from Solidgps

Hey Tim,

Thanks for the review and ordering 2 trackers, we really appreciate it.

I'm also happy to hear everything was easy to order, fit and get started

Rated 5 out of 5 stars

Great communication and product from Nathan and the…

Great communication from Nathan and the team.
Super prompt with their replies to any of our questions.
Great aussie product and we've just ordered more, so we can highly recommend!!

31 December 2022
Unprompted review
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Reply from Solidgps

Appreciate your review Chris and thanks for ordering another tracker :)

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