Somerset Ear Microsuction Reviews 

976
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the exceptionally simple booking process and the professional care received during their scheduled appointments. Many people note that treatments are handled efficiently, bringing fast relief from blockages and restoring clear hearing without any hassle. Consumers frequently mention that the staff members are wonderfully welcoming, highly knowledgeable, and ensure that patients feel completely comfortable and relaxed. Reviewers also value the detailed explanations provided throughout every step of the procedure, making the entire visit a reliable and reassuring choice. Individuals looking for dependable service consistently express satisfaction with the prompt availability and overall quality of care delivered.

What people talk about most

Service

People report high satisfaction with the service, consistently highlighting quick and efficient appointments.... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally professional,... See more

User experience

Reviewers express great satisfaction and appreciation regarding the user experience, highlighting quick,... See more

Booking process

Clients share positive opinions on booking process, noting that arranging appointments online is a... See more

Product

Consumers express great satisfaction with the product, describing it as a reliable choice for effective ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out web page easy to book. Appointment very quick. Received a warm friendly welcome on arrival. Procedure very professional and informative. No issues at moment, In the past when I have... See more

Company replied

Rated 5 out of 5 stars

Steve is a nice easy going professional man with a good way with people. I have seen him a few times now and everytime is great as he chats and puts you at ease for what is essentially not the most pl... See more

Company replied

Rated 5 out of 5 stars

I've been wearing hearing aids for the past few years and have occasionally had problems with wax build-up. I've visited Steve at Somerset Microsuction on a few occasions and have been very pleased wi... See more

Company replied

Rated 5 out of 5 stars

I have had occasional problems with blocked ears and a couple of ear infections whilst on holiday which have occured after swimming. I have now visited Steve annually three times to have the ear ca... See more

Company replied


Company details

  1. #2 of 31 best companies in Clinic
  2. #1 of 16 best companies in Specialised Clinic

Written by the company

Microsuction removal of earwax is performed under direct microscopic vision using tiny suction tube and instruments. It is a safe and highly effective procedure, preferable to irrigation due to significantly reduced risks and the ability to remove wax without pretreating with olive oil. This service is delivered by a British Society of Audiology accredited, ENT UK assured, CQC and HCPC registered practitioner.


Contact info

5.0

Excellent

TrustScore 5 out of 5

976 reviews

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5.0

All reviews

(976)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Making the appointment

Whole process from making the appointment to getting the treatment was very easy

21 June 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Glad we could provide the service, and appreciate your kind review. Kind regards Steve & Becky

Rated 5 out of 5 stars

I have had my ears syringed now twice

I have had my ears syringed now twice . Firstly with Steve and secondly with his wife .
The service was excellent and very professional . The procedure was so quick and not uncomfortable or at all messy like some ear syringing !! They explained in detail what they was going to do and how my ear looked inside . I cannot recommend them enough if you need your ears syringing regularly like I do !

21 June 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Really pleased that you had positive experiences, we are really glad to be able to provide the service for you. Thanks for such a brilliant review, it is really appreciated. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Very friendly

Very friendly , took her time to do BBC the job properly.

21 June 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Always great to see you, thank you for taking the time to leave this fantastic feedback. Kind regards, Steve & Becky

Rated 5 out of 5 stars

I had a blocked ear Becky was very…

I had a blocked ear Becky was very professional and friendly and talk me through it and made me feel at ease I was comfortable and was advised to see my gp as I had a infection in my inner ear as I had a perforated eardrum and now getting it looked at to be treated also a nice tidy clean surgery and easy parking no fuss

4 June 2026
Unprompted review
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Really appreciate you taking the time to share this fantastic feedback, glad to have been able to help and advise you. Kind regards Becky

Rated 5 out of 5 stars

Helpful

Kind, understanding, helpful

8 April 2026
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Reply from Somerset Ear Microsuction

Thank you for this brilliant review. Kind regards
Steve & Becky

Rated 5 out of 5 stars

Trust this man…..

Very professional and explained everything as we went through the process.
Can’t recommend high enough

8 April 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thanks for taking time to leave this great review. Kind regards, Steve & Becky

Rated 5 out of 5 stars

A very friendly and efficient service

A very friendly and efficient service. I would visit them again without hesitation.

8 April 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thanks for this fantastic review and your kind words. Kind regards, Steve & Becky

Rated 5 out of 5 stars

THANK YOU1

Steve was approachable, professional, punctual and proficient. THANK YOU!

25 February 2026
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Reply from Somerset Ear Microsuction

Thank you so much for your kind words and positive review, really appreciated. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Well laid out web page easy to book

Well laid out web page easy to book. Appointment very quick. Received a warm friendly welcome on arrival. Procedure very professional and informative. No issues at moment, In the past when I have had the ears syringed they blocked up again in a matter of weeks. I would fully recommend to anyone who has regular issues with their hearing.

8 April 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Really pleased that you had a positive experience, thank you for this fantastic review. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Steve is very professional

Steve is very professional, I have had microsuction quite a few times with him and each time he makes you feel comfortable whilst carrying out the procedure. Always a good result.

8 April 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for this excellent review, we are always glad to be of assistance. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Very prompt service

Very prompt service. I didn't have to wait weeks for an appointment, parking is free, and there is no pain involved with the procedure.

8 April 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for taking the time to leave this positive review. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Assessed what was needed and gave clear…

Steve assessed what was needed and gave clear explanations throughout the process.

In addition…I do a round trip of 36 miles for the provision of ear care/wax removal. The setup - equipment and service is excellent. I discovered this practice for my elderly parents who have attended regularly.
Steve and Becky have both been very helpful over the past few years.

9 March 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Many thanks for your positive feedback, really glad we could help. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Ideal for those having ear troubles

It was my husband who had this treatment. Yeovil audiology suggested it as my husband needed new hearing aids . The f.difference was noticeable very quickly , I would recommend this treatment to any one who is having trouble with hearing , not expensive and does the job brilliantly

23 March 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this brilliant review, glad to have been able to help. Kind regards Steve & Becky

Rated 5 out of 5 stars

Great service

I was able to get an appointment quickly. Steve is a friendly guy and puts his patients at ease, explaining the procedure clearly and which was quick and painless. Very good value for money.

9 March 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for taking the time to give this fantastic review. Kind regards Steve & Becky

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