Somerset Ear Microsuction Reviews 

976
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the exceptionally simple booking process and the professional care received during their scheduled appointments. Many people note that treatments are handled efficiently, bringing fast relief from blockages and restoring clear hearing without any hassle. Consumers frequently mention that the staff members are wonderfully welcoming, highly knowledgeable, and ensure that patients feel completely comfortable and relaxed. Reviewers also value the detailed explanations provided throughout every step of the procedure, making the entire visit a reliable and reassuring choice. Individuals looking for dependable service consistently express satisfaction with the prompt availability and overall quality of care delivered.

What people talk about most

Service

People report high satisfaction with the service, consistently highlighting quick and efficient appointments.... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally professional,... See more

User experience

Reviewers express great satisfaction and appreciation regarding the user experience, highlighting quick,... See more

Booking process

Clients share positive opinions on booking process, noting that arranging appointments online is a... See more

Product

Consumers express great satisfaction with the product, describing it as a reliable choice for effective ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out web page easy to book. Appointment very quick. Received a warm friendly welcome on arrival. Procedure very professional and informative. No issues at moment, In the past when I have... See more

Company replied

Rated 5 out of 5 stars

Steve is a nice easy going professional man with a good way with people. I have seen him a few times now and everytime is great as he chats and puts you at ease for what is essentially not the most pl... See more

Company replied

Rated 5 out of 5 stars

I've been wearing hearing aids for the past few years and have occasionally had problems with wax build-up. I've visited Steve at Somerset Microsuction on a few occasions and have been very pleased wi... See more

Company replied

Rated 5 out of 5 stars

I have had occasional problems with blocked ears and a couple of ear infections whilst on holiday which have occured after swimming. I have now visited Steve annually three times to have the ear ca... See more

Company replied


Company details

  1. #2 of 31 best companies in Clinic
  2. #1 of 16 best companies in Specialised Clinic

Written by the company

Microsuction removal of earwax is performed under direct microscopic vision using tiny suction tube and instruments. It is a safe and highly effective procedure, preferable to irrigation due to significantly reduced risks and the ability to remove wax without pretreating with olive oil. This service is delivered by a British Society of Audiology accredited, ENT UK assured, CQC and HCPC registered practitioner.


Contact info

5.0

Excellent

TrustScore 5 out of 5

976 reviews

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5.0

All reviews

(976)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I can thoroughly recommend Steve for…

I can thoroughly recommend Steve for ear micro suction. My whole experience was excellent, Steve gently extracted the debris from my ears and I could hear so much better afterwards.

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Glad we could be of assistance, thank you for taking the time to write such a great review.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

An excellent service.

An excellent service.
Felt completely safe in Steve's professional hands.
He puts you at ease and informs you what to expect during treatment

18 February 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your kind words, really glad we could help. Kind regards
Steve & Becky

Rated 5 out of 5 stars

Clean unblocked ears for holiday

I have had occasional problems with blocked ears and a couple of ear infections whilst on holiday which have occured after swimming.
I have now visited Steve annually three times to have the ear canals cleaned before holiday
The process is simple, and pain free and I would recommend Steve at "Somerset Ear microsuction"
Thanks Steve

6 February 2026
Unprompted review
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your glowing review and kind words. It was great to see you again, always glad to be able to help.
Kind regards
Steve

Rated 5 out of 5 stars

NHS wait too long

I had a wax build up that was imparing my hearing. Steve sorted it quickly and efficiently and gave me some good advice. I have been waiting for an NHS appointment since beginning of December and I am still waiting.

7 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for leaving a fantastic review, glad we could help.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

Excellent professional service

I can not fault the recent care I received from Somerset Ear Microsuction with Steve . I was highly impressed with the and care and service I received . Steve was so professional and thoroughly explained everything . The whole process was painless and I was so relieved to be able to hear again . I was reassured by Steve’s medical background hence why I chose specifically Somerset Ear Microsuction , as I wanted to be sure the procedure was undertaken by a fully qualified health care professional . I would highly recommend and will be back when the need arises . Thank you Steve for an excellent service .

7 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for leaving such a glowing review, we really appreciate it. As you may know microsuction is currently poorly regulated and there are many new providers who may not be regulated by the CQC or even be health care professionals. Thanks again for taking time to leave feedback.
Kind regards
Steve

Rated 5 out of 5 stars

First class experience

Steve was very welcoming and clearly explained what he was going to do and what I should expect from the procedure.
I would have no hesitation in recommending Somerset Ear Microsuction.

6 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Many thanks for this brilliant review, glad to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

First class service

First class service. Many thanks!!

26 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for taking time to leave a fantastic review.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

Really prompt appointment date

Really prompt appointment date
Excellent consultation and talked through every stage of the procedure.
Instant relief from ear blockage
Will definitely return in the future if required

7 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Glad we could help, thank you for the kind words and fabulous review.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

Excellent

Excellent, successful treatment in a comfortable friendly environment

8 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review. We are delighted that we were able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Highly Recommended

Professional, efficient, comfortable and affordable. Highly recommended.

11 December 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review and receommendation. We are delighted to have been able to help.
Best wishes
Steve & Becky

Rated 5 out of 5 stars

Super service

Highly recommend will definitely be using again. Steve was brilliant and very professional.

8 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review and receommendation. I am delighted to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

Really grateful for this service

Really grateful for this service, I have visited the centre twice now both times with amazing results. I can’t thank you enough for the change this has made to my hearing!

8 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review. We are delighted to have been able to help.
Best wishes
Steve & Becky

Rated 5 out of 5 stars

Great job snd could fit me in with a…

Great job snd could fit me in with a last minute appointment! Thank you

8 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for you excellent review. We are delighted to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

Reassuring and friendly

Reassuring and friendly, thorough, efficient and put me at races and explained everything

23 December 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for taking the time to leave this positive review. We are delighted to have been able to help. Kind regards, Steve

Rated 5 out of 5 stars

Helpful

Helpful, pleasant and careful. Thanks

8 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for you wonderful review, we are delighted to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Good communication

Good communication. Great service.
Professional but friendly and knowledgeable. Thank you Steve..

18 December 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your wonderful review. I am so pleased to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Professional treatment

Professional treatment. Explains the procedure prior to treatment.
Would definitely recommend

8 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your wonderful review and recommendation. I am so pleased to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Steve is such a nice professional man

Steve is a nice easy going professional man with a good way with people. I have seen him a few times now and everytime is great as he chats and puts you at ease for what is essentially not the most pleasant thing or natural thing to have done but he makes it bearable and as painless as it can be. I wouldn't hesitate to recommend him to anyone having ear problems as he gives great advice to.

8 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your kind word and recommendation. I am delighted that I have been able to help.
Best wishes
Steve

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