Somerset Ear Microsuction Reviews 

976
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the exceptionally simple booking process and the professional care received during their scheduled appointments. Many people note that treatments are handled efficiently, bringing fast relief from blockages and restoring clear hearing without any hassle. Consumers frequently mention that the staff members are wonderfully welcoming, highly knowledgeable, and ensure that patients feel completely comfortable and relaxed. Reviewers also value the detailed explanations provided throughout every step of the procedure, making the entire visit a reliable and reassuring choice. Individuals looking for dependable service consistently express satisfaction with the prompt availability and overall quality of care delivered.

What people talk about most

Service

People report high satisfaction with the service, consistently highlighting quick and efficient appointments.... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally professional,... See more

User experience

Reviewers express great satisfaction and appreciation regarding the user experience, highlighting quick,... See more

Booking process

Clients share positive opinions on booking process, noting that arranging appointments online is a... See more

Product

Consumers express great satisfaction with the product, describing it as a reliable choice for effective ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out web page easy to book. Appointment very quick. Received a warm friendly welcome on arrival. Procedure very professional and informative. No issues at moment, In the past when I have... See more

Company replied

Rated 5 out of 5 stars

Steve is a nice easy going professional man with a good way with people. I have seen him a few times now and everytime is great as he chats and puts you at ease for what is essentially not the most pl... See more

Company replied

Rated 5 out of 5 stars

I've been wearing hearing aids for the past few years and have occasionally had problems with wax build-up. I've visited Steve at Somerset Microsuction on a few occasions and have been very pleased wi... See more

Company replied

Rated 5 out of 5 stars

I have had occasional problems with blocked ears and a couple of ear infections whilst on holiday which have occured after swimming. I have now visited Steve annually three times to have the ear ca... See more

Company replied


Company details

  1. #2 of 31 best companies in Clinic
  2. #1 of 16 best companies in Specialised Clinic

Written by the company

Microsuction removal of earwax is performed under direct microscopic vision using tiny suction tube and instruments. It is a safe and highly effective procedure, preferable to irrigation due to significantly reduced risks and the ability to remove wax without pretreating with olive oil. This service is delivered by a British Society of Audiology accredited, ENT UK assured, CQC and HCPC registered practitioner.


Contact info

5.0

Excellent

TrustScore 5 out of 5

976 reviews

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5.0

All reviews

(976)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vèrÿ well worth the fee.

Excellent, careful, considerate professional care. A great relief.

15 December 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your wonderful review. Much appreciated. We are so pleased to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Excellent care for ear wax removal

Calm, knowledgeable care is given, as a family we have seen Steve for several years now and wouldn’t want to go anywhere else. Absolute confidence in the treatment he provides.

8 January 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your brilliant review, it is very kind and much appreciated. Really glad that we are able to help.
Kind regards
Steve & Becky

Rated 5 out of 5 stars

Somerset Ear Microsuction provides…

Somerset Ear Microsuction provides professional and gentle ear care that feels safe and effective. The staff were attentive, knowledgeable, and made the process comfortable from start to finish. It's a reliable choice for anyone needing precise and thorough ear cleaning.

29 December 2025
Unprompted review
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your brilliant review, we are glad to have been able to help. Kind regards
Steve & Becky

Rated 5 out of 5 stars

My ear wax experience

I chose to try Ilminster not knowing where to go so many places people would talk about
How lucky I did Steve Mahoney was so kind explaining every thing having time to talk to me I would tell any one to go there I was so pleased with the wax removed both professional and kind

10 December 2025
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Reply from Somerset Ear Microsuction

Thank you for taking the time to leave such a wonderful review. Kind regards, Steve and Becky

Rated 5 out of 5 stars

Booking an appointment is very easy…

Booking an appointment is very easy which is online and you get a confirmation email with a couple of questions you need to answer.
Steve is a really friendly chap and deals with you quick and efficiently, I've been three times now.

10 December 2025
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Reply from Somerset Ear Microsuction

Thank you for this brilliant review and your kind words, always a pleasure to see you, kind regards, Steve

Rated 5 out of 5 stars

Excellent service.

My appointment with Somerset Ear Microsuction was a little difficult as the wax was quite impacted . But Steve was gentle and very thorough with a very good result.

10 December 2025
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Reply from Somerset Ear Microsuction

Thank you for leaving this brilliant review, glad we could help. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Really works. No mess no fuss.

10 December 2025
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Reply from Somerset Ear Microsuction

Thank you for leaving this fantastic review, kind regards, Steve & Becky

Rated 5 out of 5 stars

Hearing restored

Great service,quick,easy, everything explained clearly and it works hearing returned to normal immediately and parking right outside.

14 November 2025
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Reply from Somerset Ear Microsuction

Thank you for such a great review, kind regards Steve & Becky

Rated 5 out of 5 stars

Reassuring and Professional

Steve was reassuring and professional in his approach, he talked me through the process which was simple and painless.

20 November 2025
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Reply from Somerset Ear Microsuction

It was a pleasure to be able to help you, thank you for this generous review. Kind regards. Steve & Becky

Rated 5 out of 5 stars

Somerset ear microsuction is the best

Steve is brilliant I suffer from waxing of my ears he removes the Wax it doesn't take long and no discomfort I only wish that our local surgery would take up his offer to do it in Martock or South Petherton because its the same group as Ilminster

10 December 2025
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Reply from Somerset Ear Microsuction

Thank you for this fantastic review, it is always great to see you, kind regards, Steve & Becky

Rated 5 out of 5 stars

1st class service,from booking to…

1st class service,from booking to treatment,and very competively priced

10 December 2025
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Reply from Somerset Ear Microsuction

Thank you for this excellent review, glad to be of service, kind regards, Steve & Becky

Rated 5 out of 5 stars

The tale of the blocked ear

I have been to Steve previously and had a painless and successful experience, which is why I rebooked an appointment for a blocked ear.
Waiting time minimal, and a good job done.
Recommend 100%

10 December 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this great review, fantastic recommendation and kind words, always good to see you. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Very professional and compassionate.

10 December 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so very much for your wonderul review, we are delighted to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Excellent professional treatment

Excellent professional treatment. Would highly recommend. Also easy to book online.

10 December 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so very much for your wonderul review, we are delighted to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

The whole experience was great

The whole experience was great, booked online nice and simple. Arrived plenty of parking. Steve is a nice friendly man and cleared my ears with no pain and it was such a relief to get them done.

12 November 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so very much for your wonderul review, we are delighted to have been able to help.
Kind regards
Steve

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