Somerset Ear Microsuction Reviews 

976
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the exceptionally simple booking process and the professional care received during their scheduled appointments. Many people note that treatments are handled efficiently, bringing fast relief from blockages and restoring clear hearing without any hassle. Consumers frequently mention that the staff members are wonderfully welcoming, highly knowledgeable, and ensure that patients feel completely comfortable and relaxed. Reviewers also value the detailed explanations provided throughout every step of the procedure, making the entire visit a reliable and reassuring choice. Individuals looking for dependable service consistently express satisfaction with the prompt availability and overall quality of care delivered.

What people talk about most

Service

People report high satisfaction with the service, consistently highlighting quick and efficient appointments.... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally professional,... See more

User experience

Reviewers express great satisfaction and appreciation regarding the user experience, highlighting quick,... See more

Booking process

Clients share positive opinions on booking process, noting that arranging appointments online is a... See more

Product

Consumers express great satisfaction with the product, describing it as a reliable choice for effective ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out web page easy to book. Appointment very quick. Received a warm friendly welcome on arrival. Procedure very professional and informative. No issues at moment, In the past when I have... See more

Company replied

Rated 5 out of 5 stars

Steve is a nice easy going professional man with a good way with people. I have seen him a few times now and everytime is great as he chats and puts you at ease for what is essentially not the most pl... See more

Company replied

Rated 5 out of 5 stars

I've been wearing hearing aids for the past few years and have occasionally had problems with wax build-up. I've visited Steve at Somerset Microsuction on a few occasions and have been very pleased wi... See more

Company replied

Rated 5 out of 5 stars

I have had occasional problems with blocked ears and a couple of ear infections whilst on holiday which have occured after swimming. I have now visited Steve annually three times to have the ear ca... See more

Company replied


Company details

  1. #2 of 31 best companies in Clinic
  2. #1 of 16 best companies in Specialised Clinic

Written by the company

Microsuction removal of earwax is performed under direct microscopic vision using tiny suction tube and instruments. It is a safe and highly effective procedure, preferable to irrigation due to significantly reduced risks and the ability to remove wax without pretreating with olive oil. This service is delivered by a British Society of Audiology accredited, ENT UK assured, CQC and HCPC registered practitioner.


Contact info

5.0

Excellent

TrustScore 5 out of 5

976 reviews

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5.0

All reviews

(976)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service - quick - stress free - no pain - immediate relief - thankyou so much ! Most importantly - I can hear again !

9 November 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

It was a pleasure to be of assistance, thank you for this great review. Kind regards Steve & Becky

Rated 5 out of 5 stars

A calm therapeutic experience

A calm therapeutic experience. Always enjoyable to be able to hear again! Steve is brilliant

4 November 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this fantastic review. Kind regards Steve & Becky

Rated 5 out of 5 stars

I am always very pleased with the…

I am always very pleased with the treatment that I receive I would not go anywhere else

9 November 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your continued support and custom, it's always a pleaseure to help out. Kind regards Steve & Becky

Rated 5 out of 5 stars

Easy to make an appointment

Easy to make an appointment, not long to wait.
Professional service

9 November 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this positive review, kind regards Steve & Becky

Rated 5 out of 5 stars

Friendly efficient affordable…

Friendly efficient affordable treatment!!

9 November 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this positive review, we try to stay competitive, our wax removal prices are the same as when we started in 2019. Glad we were able to help. Kind regards
Steve & Becky

Rated 5 out of 5 stars

Highly recommended

Easy to book an appointment, plenty of availability, always on time and makes you feel fabulous once it’s over! A great service!

17 October 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your kind and positive feedback. Kind regards Steve & Becky

Rated 5 out of 5 stars

I had blockage in my right ear which…

I had blockage in my right ear which was affecting my ability to hear. Contacted Steve who offered me a same day appointment.which I took. Steve diagnosed the problem and resolved it really quickly and effectively. I can't praise his care and attention enough, he offers anq a gold standard service

9 November 2025
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Reply from Somerset Ear Microsuction

Thank you so much for this glowing review, really please that we could be of assistance. Kind regards Steve & Becky

Rated 5 out of 5 stars

Excellent

Steve was very deft, careful and efficient.

15 October 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thanks for this great review, kind regards Steve & Becky

Rated 5 out of 5 stars

Excellent service

Excellent service, and reasonably priced, friendly and efficient practitioner.

9 November 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for this fantastic feedback, kind regards Steve & Becky

Rated 5 out of 5 stars

Steve was very thorough in examining…

Steve was very thorough in examining both ears. He cleared both ears of debri and explained what he was going to do at every stage. He aslo explained what I should do if I still had trouble with one of my ears.
I have to say he was very professional and done a very good job and have had no repeat of my blocked ear as I have been on a plane just recently

26 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review. It is much appreciated.
Kindest regards
Steve

Rated 5 out of 5 stars

Great Service

Friendly and knowledgeable my ear was blocked solid and the wax was extremely difficult to remove Jane persevered and manually removed large chunks of hard wax she was amazing and I would definitely use Jane again

4 June 2025
Unprompted review
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your wonderful review!

Rated 5 out of 5 stars

Brilliant service!

What a brilliant experience. My son was almost completely deaf due to wax build up. We were able to make an appointment very quickly. Becky was brilliant, kind and professional and cleared the wax and he can hear perfectly once again, he is delighted and so am I! Thank you so much, we recommend highly!

5 June 2025
Unprompted review
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much your taking the time to leave this excellent review and recommendation. I am so pleased to have been able to help.
Best wishes
Becky

Rated 5 out of 5 stars

Ear waxing

Easy to book. At my doctors surgery so knew it should be good. Plenty of parking.
Steve was extremely pleasant & explained everything.

28 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for taking time to leave this excellent review. I am delighted to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Recommended

On time, very professional and thorough ear wax treatment. Recommended.

26 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review and recommendation. I am so pleased to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

Ear micro suction

Simple to book, Steve is a very competent efficient operator and clearly knowledgeable answering all my questions whilst talking me through the whole process. Highly recommend

26 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review and recommendation. I am so pleased to have been able to help.
Best wishes
Steve

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