Somerset Ear Microsuction Reviews 

976
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the exceptionally simple booking process and the professional care received during their scheduled appointments. Many people note that treatments are handled efficiently, bringing fast relief from blockages and restoring clear hearing without any hassle. Consumers frequently mention that the staff members are wonderfully welcoming, highly knowledgeable, and ensure that patients feel completely comfortable and relaxed. Reviewers also value the detailed explanations provided throughout every step of the procedure, making the entire visit a reliable and reassuring choice. Individuals looking for dependable service consistently express satisfaction with the prompt availability and overall quality of care delivered.

What people talk about most

Service

People report high satisfaction with the service, consistently highlighting quick and efficient appointments.... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally professional,... See more

User experience

Reviewers express great satisfaction and appreciation regarding the user experience, highlighting quick,... See more

Booking process

Clients share positive opinions on booking process, noting that arranging appointments online is a... See more

Product

Consumers express great satisfaction with the product, describing it as a reliable choice for effective ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out web page easy to book. Appointment very quick. Received a warm friendly welcome on arrival. Procedure very professional and informative. No issues at moment, In the past when I have... See more

Company replied

Rated 5 out of 5 stars

Steve is a nice easy going professional man with a good way with people. I have seen him a few times now and everytime is great as he chats and puts you at ease for what is essentially not the most pl... See more

Company replied

Rated 5 out of 5 stars

I've been wearing hearing aids for the past few years and have occasionally had problems with wax build-up. I've visited Steve at Somerset Microsuction on a few occasions and have been very pleased wi... See more

Company replied

Rated 5 out of 5 stars

I have had occasional problems with blocked ears and a couple of ear infections whilst on holiday which have occured after swimming. I have now visited Steve annually three times to have the ear ca... See more

Company replied


Company details

  1. #2 of 31 best companies in Clinic
  2. #1 of 16 best companies in Specialised Clinic

Written by the company

Microsuction removal of earwax is performed under direct microscopic vision using tiny suction tube and instruments. It is a safe and highly effective procedure, preferable to irrigation due to significantly reduced risks and the ability to remove wax without pretreating with olive oil. This service is delivered by a British Society of Audiology accredited, ENT UK assured, CQC and HCPC registered practitioner.


Contact info

5.0

Excellent

TrustScore 5 out of 5

976 reviews

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5.0

All reviews

(976)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Running on time for appointment professional kind service was in and out easier than I thought it would be. Would recommend to anyone.

26 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review and recommendation. I am delighted to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

Professional, respectful and friendly service

Great to be able to see someone very quickly. I was treated with respect and courtesy throughout.

Steve was very professional, explaining things very clearly and in a friendly manner.

I have no hesitation in recommending them.

10 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your excellent review and recommendation. I am delighted to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

Great service

Extremely friendly and informative throughout

10 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your wonderful review. I am delighted to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

Very quick appointment

Very quick appointment, friendly and professional. Thoroughly recommend.

10 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your excellent review and recommendation. I am delighted to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

Very pleasant gentleman

Very pleasant gentleman, explained everything thoroughly,procedure successful ears ringing a bit today. Roger Welch

7 February 2025
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Reply from Somerset Ear Microsuction

Thank you so much for your excellent review. The ringing should be temporary but please do get back in touch if required for further advice.
Best wishes
Steve

Rated 5 out of 5 stars

Polite and clear instructions and…

Polite and clear instructions and advise for the future.

7 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your excellent review. I am delighted to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

A very professional service

A very professional service. The environment was impressive and the service was commendable. Everything was explained clearly and carefully and pointers were provided as to how to avoid the need to return in the future. I would definitely return for treatment.

7 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review and recommendation. I am so pleased to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

5 stars

Easy to book an appointment online, easy to find with plenty of parking.
Steve explained the process thoroughly before beginning.
Removed wax from one ear and indicated the likely cause of my hearing issues with advice how to treat.
Overall Excellent experience, definitely recommend.

7 February 2025
Unprompted review
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review and recommendation. I am delighted to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

I right

My right ear is good now and the wax and skin are cleaned!

6 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review. I am so pleased to have been able to help.
Best wishes
Becky

Rated 5 out of 5 stars

The very high standard of the procedure…

The very high standard of the procedure and effectiveness. Steve put me at ease from the start.

5 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for taking the time to leave this excellent review. I am delighted to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Professional

Friendly, professional, thorough explanation of the process, completed in very timely way.
Also good value !

31 January 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for taking the time to leave such a great review. Glad we could help. Kind regards Steve

Rated 5 out of 5 stars

Steve was great and accommodating my…

Steve was great and accommodating my Mum who was in an electric wheelchair wasn’t a problem. Very happy with the service provided.

1 February 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review. I am so pleased to have been able to help your mum.
Kindest regards
Steve

Rated 5 out of 5 stars

Great service all around

Great service all around. Easy booking online, prompt appointment, easy parking. All question answered and would have no hesitation in recommending Steve.

16 January 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review and recommendtion. I am delighted to have been able to help.
Best wishes
Steve

Rated 5 out of 5 stars

I was very blocked up and could not…

I was very blocked up and could not hear in either ear. I was made to feel very relaxed and comfortable. The process was explained to me and it was not uncomfortable or painful at any time. I was treated with kindness and respect and I would be happy to go back if needed in the future.

12 January 2025
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Reply from Somerset Ear Microsuction

Thank you for this fantastic review, we are so glad to have been of assistance, Kind regards Steve

Rated 5 out of 5 stars

Good Experience

The experience was excellent professional and welcoming. Everything explained to me and I was listened to. The procedure did not take long and non painful and wax was removed easily. I now have my hearing restored and would definitely recommend having micro suction at the Meadows.

9 January 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your wonderful review and recommendation. I am so pleased to have been able to help.
Kindest regards
Becky

Rated 5 out of 5 stars

Good service

Punctual with time slot , good friendly service , easy chit chat .

12 January 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for your kind review, it was a pleasure to be of assistance, kind regards, Steve

Rated 5 out of 5 stars

Excellent!

Helpful information provided, gentle treatment and immediate improvement. So grateful, thank you!

12 January 2025
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for leaving such a great review, it is much appreciated, glad we could help. Kind regards, Steve

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