Sonatours Reviews 100

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their excellent tour guiding skills, helpfulness, and friendly demeanor, which significantly enhanced their holidays. Many people highlight the well-organized nature of the trips and the enjoyable excursions, making for a smooth and memorable travel experience. However, some customers expressed dissatisfaction with the quality of hotels and restaurants, noting that they sometimes fell below expected standards. There were also occasional concerns about the distance to excursions, leading to less time at destinations, and some logistical issues regarding communication and safety on coaches.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise tour guides like Vivek, DJ, and... See more

Holidays

Reviewers mention positive feedback about holidays, with many describing their trips as well-organized,... See more

Service

Reviewers highlight positive aspects of service, with many praising the exceptional service and hospitality,... See more

Location

People report ambiguous experiences with location. While many reviewers appreciated well-located hotels,... See more

Quality

Consumers find quality to be ambiguous. While some reviewers praised the excellent quality of hotels, food,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

5* Vivek, he has a excellent tour guide skill. He was calm, friendly and entertaining. 5* The Captain our bus operator was great. He drove well and was very alert. 5* for great fun, laughters a... See more

Rated 4 out of 5 stars

We have just returned from a Group Tour of Greece (Athens, Mykonos and Santorini) with Sona Tours. our Tour Guide Vivek was very friendly. This trip was well organised with the local guides who gave u... See more

Company replied

Rated 4 out of 5 stars

We have just returned from our Japan/South Korea tour. Had a wonderful time, excursions were amazing and the whole trip went smoothly. Only thing I would say is the food became a little repet... See more

Rated 4 out of 5 stars

The tour covered all the main sites of interest in Scotland. Staff helped me answer all queries before booking. The online form was not easy to navigate but staff were able to assist with solutions... See more


Company details

  1. Tour operator

Information provided by various external sources

We are one of the largest Asian tour operators in UK. No one understands holidays as better as SONA TOURS. It’s what we do better than anyone else. With us you are guaranteed top VALUE accommodation, finest Indian food and the very best services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

100 reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Sona tours:- Trip to tulips experience…

Sona tours:- Trip to tulips experience was great and we enjoyed it. The tour guide Vivek was professional in his job and was very kind and helpful. The captain and his assistant were also very helpful.
I would certainly recommend Sona tours to my friends.

2 May 2026
Unprompted review
Rated 3 out of 5 stars

Tulips of Hollands

Tour manager Vivek 5*. He is very good tour guide. He is calm friendly and entertaining.The driver Captain drove very well.5* for great fun and we felt like big family. For Tulip experience we had a very less time. Advice would be start one hour early for longer distance. First hotel and restaurant was good but second hotel was not that good. Second restaurant food was not good at all taste and poor quality.Are you not checking before selecting restaurant? Definitely needs to be improved.

24 April 2026
Unprompted review
Rated 4 out of 5 stars

Tulips🌷 of Holland Trip

5* Vivek, he has a excellent tour guide skill. He was calm, friendly and entertaining.
5* The Captain our bus operator was great. He drove well and was very alert.
5* for great fun, laughters and socialising with fellow travellers which at the end of the journey felt like we had become one big family. This was the best part of the holiday.
4* for excursions. Brussels, Atomium photo stop, Tulip Keukenhof, Tulip Experience and Amsterdam Lovers boat ride. Some of the distance to excursion were far and with the traffic and toilet breaks lead to shorter time to enjoy the place. Advice would be to start 1 hr early to have a bit longer breaks and account into any unexpected delays along the routes.
3.5* Hotels. Both hotels weren't 4* quality but good enough for sleep and breakfast.
3* dinner restaurants. Both were below expected standards. Company representatives need to vet the restaurant beforehand.
Overall everyone had a great time and holiday. Thank you Sona Tours🙏

24 April 2026
Unprompted review
Rated 5 out of 5 stars

We had a memorable & wonderful…

We had a memorable & wonderful experience. Tourguide Vivek was ability to make everyone feel included as family whether it was answering questions or offering food and helpful throughout the tour made the trip more enjoyable. Thank you to Sonatour for such a memorable experience.

24 April 2026
Unprompted review
Rated 4 out of 5 stars

Trip was very good but...

Trip was well organised and we enjoyed our time very much.

The tour guide Vivek was extremely good and helpful. He was pleasant and kept the atmosphere high and cheerful.

The hotel on the first day was very lovely however the second hotel was not that good.

Also, the food was not great at all - definitely needs to be improved.
We are again travelling with Sona Tours 19th July to US and we hope the food organisation and quality is much better. And we expect the hotels to be better.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Japan was indeed Electrifying

This was my first time on an all‑India tour, and it turned out to be a fantastic experience. Ajay and the local guides kept everything running smoothly, even with a hectic schedule that still felt manageable. What really made the trip special was the group — strangers at the start, family by the end. The hotels were excellent, and most of the evening restaurants were great (apart from the Italian one). I’d definitely recommend this tour and would consider booking with Sona again.

5 April 2026
Unprompted review
Rated 3 out of 5 stars

Tulips of Holland

Tulips of Holland
Sona tours delivered what was mentioned in their itinerary.
Vivek our tour guide was helpful and calm when faced with difficult situations.
Friday evening hotel and restaurant were both excellent!
Saturday evening hotel was good, clean and breakfast was excellent. However the evening restaurant Bombay Palace meal was below standard, poor quality food and unhygienic conditions. I can elaborate if needed ! Are your restaurant not vetted before selecting ?
Also the coach journey’s were lengthy and we had a mixed ability group.
We were lucky as we all jelled in the group and had lots of fun on our long journeys on the coach.
I will think twice before I book another coach trip with Sona tours.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I went to tour to Brussels and Amsterdam

I went to tour to Brussels and Amsterdam had a brilliant experience travelling by myself. Vivek the tour guide was an amazing personality that we all loved. He helped everyone and there were few elderly people that were well looked after. It was a very enjoyable trip with lots of fun and laughter. Tulip farm is a must sea for garden lovers.

24 April 2026
Unprompted review
Rated 4 out of 5 stars

We’ve just returned from our Japan and…

We’ve just returned from our Japan and South Korea tour and had an incredible experience.

Our tour guide, DJ, was outstanding. He brought great energy to the group, was patient and attentive, and made sure everyone felt looked after throughout. The kimono dressing and sushi-making experiences were a lovely bonus and really memorable.

DJ truly enhanced the trip, and anyone who has him as a guide is in for a fantastic experience.

Hema

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Sona Tour provided us with a fabulous…

Sona Tour provided us with a fabulous experience on a beautiful Japan trip. We had a lovely group and our guide Digvijay (DJ) was brilliant. His knowledge was phenomenal, provided great entertainment throughout which made the tour memorable and existing.
On the whole a holiday with great memories

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Electrifying Japan Tour 12 days

The tour was well organised. Covered a fair number of interesting places. Although it felt a bit hectic on occasions but the balance was right between covering the places and having rest. Our tour manager Ajay Shah made the the tour interesting. His firm bur friendly manners made the tour a success.

5 April 2026
Unprompted review
Rated 4 out of 5 stars

Japan/South Korea experience

We have just returned from our Japan/South Korea tour.
Had a wonderful time, excursions were amazing and the whole trip went smoothly.
Only thing I would say is the food became a little repetitive sometimes.

Our Tour Guide DJ was fantastic. He made the whole trip enjoyable and fun. He was calm, patient and looked after everyone. The Kimono dressing and Sushi making were a great surprise !!
DJ was definitely an asset to this trip and anyone who has him as a Tour Guide will definitely have a great time.
We left the trip making so many new friends
So glad we booked this trip.

Smita, Hasmukh, Jayna & Mikesh

31 March 2026
Unprompted review
Rated 2 out of 5 stars

I can’t fault the tour guide DJ but Sona are TERRIBLE

I can’t fault the tour guide DJ, who was great. but Sona themselves as shambles. terrible communication, lies, overpriced for such a short trip to Japan (10 days total, marketed as 13). I’ll never be using Rita or Sona again.

31 March 2026
Unprompted review
Sonatours logo

Reply from Sonatours

Dear DP

We always strive to be transparent about our prices and itinerary, and all details were shared before your booking. Since the tour has concluded and you enjoyed it, we’re a bit surprised by this concern, but we appreciate your feedback and are happy to clarify any details.

Yours sincerely
Sona Tours

Rated 5 out of 5 stars

Hi thank you to DJ he bin so helpful …

Hi thank you to DJ he bin so helpful and well organized in paru and Brazil trip we had a good fun all our trips .thank u so much DJ.

5 December 2025
Unprompted review
Sonatours logo

Reply from Sonatours

Thank you, Bindu Patel, for your wonderful review! We're delighted to hear you had an excellent tour and memorable experience with DJ . We look forward to welcoming you again on future adventures! 🌟

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